Power failure on SG-2440 or the AC Adapter?
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So I just got my first pfsense unit today and sunk some hours into configuring it tonight. In the midst of this process, I became unable to reach the unit via my laptop - looked up, and noticed all the lights on the SG-2440 had gone out. Checked the AC Adapter (12V Channel Well Technology KPL-050F) and the little blue light was not lit. After verifying the uninterruptable power supply was still sending power to the adapter, I unplugged it from the SG-2440. All of a sudden the little blue light lit up. Plugged back into the SG-2440, the light turns off. SG-2440 not powering up.
Anyone else experienced this? Is it the adapter that is failing to provide enough juice? (Multitester attached to the connector on the KPL-050F shows 12V output.) Or did my SG-2440 just shit the bed after about three hours of operation?
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Hm, haven't heard of that happening to date (probably has on rare occasion), but sounds like you have a bad AC adapter. Please get in touch with us via support and we'll get you taken care of.
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Done #PCN-90303
Thanks!