Sierra MC73xx working
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I assume you stopped and disabled modem manager before that?
You need to access an AT port somehow. If that cannot be done in Ubuntu it's probably possible in Windows.
Steve
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@stephenw10 Yes, from reading this thread, I can tell that getting AT command access is crucial to changing the PID and VID numbers.
Yes, I followed the documented process, and disabled and stopped the processes noted. But, since command 3 fails, I can't go on to command 4.
sudo systemctl disable NetworkManager ModemManager
sudo systemctl stop NetworkManager ModemManager
sudo /usr/sbin/ModemManager --debug
sudo /usr/sbin/NetworkManager --debug --log-level=DEBUGI just tried the modprobe lines. 1 gave an error. I tried starting ModemManager in debug mode after entering these 4 lines...no difference.
eric@ubuntu-vm:~$ /sbin/modprobe cdc_wdm product=0x81a8 vendor=0x1199
eric@ubuntu-vm:~$ /sbin/modprobe usbserial product=0x81a8 vendor=0x1199
eric@ubuntu-vm:~$ /sbin/modprobe qmi_wwan product=0x81a8 vendor=0x1199
modprobe: ERROR: could not insert 'qmi_wwan': Operation not permitted
eric@ubuntu-vm:~$ /sbin/modprobe qcserial product=0x81a8 vendor=0x1199
eric@ubuntu-vm:~$Given that the documented procedure doesn't work in Ubuntu 19.10, I have to guess:
- the procedure was not documented completely/accurately back in 2016
- the 2019 versions of software in the Ubuntu apt repository are not compatible with this procedure
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Here's the output of the perl script.
eric@ubuntu-vm:~$ sudo perl swi_setusbcomp.pl -usbcomp=14
Running in MBIM mode (driver=cdc_mbim)
MBIM OPEN succeeded
QMI msg '0x0021' returned status = 1
MBIM QMI support verified
supports 26 QMI subsystems:
0x00 (1.5) 'QMI_CTL' - Control service
0x01 (1.36) 'QMI_WDS' - Wireless data service
0x02 (1.14) 'QMI_DMS' - Device management service
0x03 (1.25) 'QMI_NAS' - Network access service
0x04 (1.3) 'QMI_QOS' - Quality of service, err, service
0x05 (1.10) 'QMI_WMS' - Wireless messaging service
0x06 (1.0) 'QMI_PDS' - Position determination service
0x07 (1.2) 'QMI_AUTH' - Authentication service
0x08 (1.2) 'QMI_AT' - AT command processor service
0x09 (2.1) 'QMI_VOICE' - Voice service
0x0a (2.16) 'QMI_CAT2' - Card application toolkit service (new)
0x0b (1.25) 'QMI_UIM' - UIM service
0x0c (1.4) 'QMI_PBM' - Phonebook service
0x11 (1.0) 'QMI_SAR' - Specific absorption rate service
0x12 (1.0) 'QMI_IMSS' - IMS settings service
0x17 (1.0) 'QMI_TS' - Thermal sensors service
0x18 (1.0) 'QMI_TMD' - Thermal mitigation device service
0x1a (1.10) 'QMI_WDA' - Wireless data administrative service
0x1d (1.0) 'QMI_CSVT' - Circuit switched videotelephony service
0x1e (1.0) 'QMI_QCMAP' - Qualcomm mobile access point service
0x1f (1.0) 'QMI_IMSP' - IMS presence service
0x20 (1.0) 'QMI_IMSVT' - IMS videotelephony service
0x22 (1.0) 'QMI_COEX' - Coexistence service
0x29 (1.0) 'QMI_RFRPE' - RF radiated performance enhancement service
0xe1 (1.0) 'QMI_RMS' - Remote management service
0xf0 (1.0) 'unknown' -
QMI msg '0x0022' returned status = 1
Got QMI DMS client ID '44'
QMI msg '0x555b' returned status = 1
Current USB composition: 14
USB compositions:
0 - HIP DM NMEA AT MDM1 MDM2 MDM3 MS NOT SUPPORTED
1 - HIP DM NMEA AT MDM1 MS SUPPORTED
2 - HIP DM NMEA AT NIC1 MS NOT SUPPORTED
3 - HIP DM NMEA AT MDM1 NIC1 MS NOT SUPPORTED
4 - HIP DM NMEA AT NIC1 NIC2 NIC3 MS NOT SUPPORTED
5 - HIP DM NMEA AT ECM1 MS NOT SUPPORTED
6 - DM NMEA AT QMI SUPPORTED
7 - DM NMEA AT RMNET1 RMNET2 RMNET3 SUPPORTED
8 - DM NMEA AT MBIM SUPPORTED
9 - MBIM SUPPORTED
10 - NMEA MBIM SUPPORTED
11 - DM MBIM SUPPORTED
12 - DM NMEA MBIM SUPPORTED
13 - Config1: comp6 Config2: comp8 NOT SUPPORTED- 14 - Config1: comp6 Config2: comp9 SUPPORTED
15 - Config1: comp6 Config2: comp10 NOT SUPPORTED
16 - Config1: comp6 Config2: comp11 NOT SUPPORTED
17 - Config1: comp6 Config2: comp12 NOT SUPPORTED
18 - Config1: comp7 Config2: comp8 NOT SUPPORTED
19 - Config1: comp7 Config2: comp9 SUPPORTED
20 - Config1: comp7 Config2: comp10 NOT SUPPORTED
21 - Config1: comp7 Config2: comp11 NOT SUPPORTED
22 - Config1: comp7 Config2: comp12 NOT SUPPORTED
Current setting is already '14'
QMI msg '0x0023' returned status = 1
- 14 - Config1: comp6 Config2: comp9 SUPPORTED
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Hmm, well if it can read that and is in composition 14 then you should be able to get an AT port.
You might have to change the current config index to 6 if it's 9.
What does
lsusb -d 413C -v
show.Also it looks like you loaded the usbserial driver using Sierra vendor and product ID. You need to use the current values so it attaches. So I assume?:
modprobe usbserial product=0x818A vendor=0x413C
Steve
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@stephenw10 that command line doesn't show us anything.
eric@ubuntu-vm:~$ lsusb -d 413C -v
Usage: lsusb [options]...
List USB devices
-v, --verbose
Increase verbosity (show descriptors)
-s [[bus]:][devnum]
Show only devices with specified device and/or
bus numbers (in decimal)
-d vendor:[product]
Show only devices with the specified vendor and
product ID numbers (in hexadecimal)
-D device
Selects which device lsusb will examine
-t, --tree
Dump the physical USB device hierarchy as a tree
-V, --version
Show version of program
-h, --help
Show usage and help
eric@ubuntu-vm:~$From what I read in this thread, the problem is that the driver for the standard Sierra Wireless 7355 is linked to a differen PID and VID, so the driver won't connect with the Dell version of the 7355.
And, since the Dell version has no AT serial port, you can't sent it a command to change teh PID VID.Also from the tread, MBIM is supported. I believe that is an alternate port to send AT commands to? Someone posted that you can configure PUTTY to send commands to the MBIM port, but I'm not sure what port or BAUD rate to set, because they didn't list the specifics.
Its not clear how they got this to work in 2016, and it doesn't seem to work in 2020....
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What device and product ID is it showing now?
Did you try modprobing the usb serial driver using those values?
Steve
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@stephenw10 said in Sierra MC73xx working:
What device and product ID is it showing now?
Same Dell custom IDs, as before. VID: 0x413C , PID: 81A8
Did you try modprobing the usb serial driver using those values?
Yes. I tried that several posts back. Remember, one of the modprobe commands gave me an error?
Later, I tried all 4 of the modprobe commands with sudo at the start.
With sudo, I didn't get errors, but it didn't help...same lack of functionality.I just got a standard MC7355 card and it shows the desired VID: 0x1199. PID: 0x9041 IDs.
I'm going to give up on that horrible Dell Wireless card.
I don't need an impossible puzzle. -
Right but the output you posted here showed the wrong vendor ID:
eric@ubuntu-vm:~$ /sbin/modprobe usbserial product=0x81a8 vendor=0x1199
You would need to modprobe against the current IDs to get a com port and then switch it.
If you tried that and it still didn't work I would probably be trying to do it Windows if you decide have another go at it. Otherwise the factory card should work far more easily.Steve
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@stephenw10,
So, are you saying the modprobe lines should be?$ sudo /sbin/modprobe cdc_wdm product=0x81a8 vendor=0x413c $ sudo /sbin/modprobe usbserial product=0x81a8 vendor=0x413c $ sudo /sbin/modprobe qmi_wwan product=0x81a8 vendor=0x413c $ sudo /sbin/modprobe qcserial product=0x81a8 vendor=0x413c
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Yes exactly, you are telling the driver to attach to that specific device.
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Hi Sir @stephenw10,
Sorry for bringing up this old post, May I ask if this modem/4G is supported by Netgate pfsense?
Actually, this is based on Netgate websites but I am afraid if the modems without h and s at the end will work in Netgate pfsense.
(https://docs.netgate.com/pfsense/en/latest/cellular/hardware.html)
The Huawei E8372 instead of Huawei E8372h without h at the end.
As well as,
The Huawei E3372 LTE USB-stick instead of Huawei E3372s LTE USB-stick without s at the end.and
The Huawei E3372 LTE USB-stick instead of Huawei E3372h LTE USB-stick without h at the end.
Thank you!
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I've not used any of those myself so I can't say. The best way is to just check other threads for existing reports of success.
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Hi Sir @stephenw10
Thank you for your response!
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2023 MC7355 WORKING
EDIT - GUIDE BELOW - (MC7355 INFORMATION WAS EVERYWHERE SO I WILL PUT THE STEPS BELOW TO HELP SOMONE)
- Load Windows 10/11
2.Go here - https://zukota.com/posts/sierra-wireless-em7455-how-to-enable-com-ports/. - Download the .IMA and make the USB as the guide describes and follow the steps.
3.Back to windows - Follow the the BELOW guide up to the point where it says to connect to the COM port in windows via PUTTY
https://zukota.com/posts/sierra-wireless-em7455-how-to-make-it-work-with-an-older-lenovo-laptop/
4.Type the following in Putty once connected to the com port AT!UDVID=1199 and AT!UDPID=9041 and then at!reset - back to PFSENSE, it should now show at least
6.now to figure out how to set it up in PFSENSE :)
- Load Windows 10/11
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@nanoken said in Sierra MC73xx working:
6.now to figure out how to set it up in PFSENSE :)
Both a pretty old, but for installing and setting up a
LTE modem in pfSense it is even actual anymore. -
As well as changing the USB IDs to something u3g will recognise you may also need to set the USB composition so it presents an AT port to pfSense.