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    Can't reach Apple services

    Scheduled Pinned Locked Moved General pfSense Questions
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    • P
      pfguy2018
      last edited by

      Good suggestions. There was nothing for apple under the pfBlocker alerts page. I disable pfBlocker and rebooted pfSense, ensured that pfBlocker had not started - still unable to ping apple.com. As before, all other sites I can think of ping just fine other than Apple.

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      • P
        pfguy2018
        last edited by

        Also, not sure if this is related, but I notice that none of my pfBlocker feeds can update. I can't figure out what is blocking them.

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        • U
          user_three Rebel Alliance
          last edited by

          It definitely sounds like a package issue. I would check the logs for each package you have installed.

          I am still kind of an intermediate noob to pfense, but I think my judgement is sound (usually).

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          • GertjanG
            Gertjan
            last edited by

            I propose the step that will show you the reason :
            Backup your config.
            Re instal; pfSense clean. No edits - no where. Ok to change the password. That's it.
            Do not import the backup yet .

            Prepare a mirror.
            Now, test your Internet connection : can you ping apple.com ?
            It works ?! No more issues ?! Look in the mirror : there is your reason.
            It still doesn't work ?! Look in the same mirror, and tell that guy to chose another up stream "WAN" provider (iSP).

            Btw : apple.com doesn't reply to ping for me neither.
            That's purely because replying to ping is a choice.
            The admin who maintains these devices :
            17.172.224.47
            17.178.96.59
            17.142.160.59
            decides not to reply on incoming ping requests.
            Why not. It's a free world after all.

            Aple.com - or any other site, is not blocked by pfSense.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

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            • U
              user_three Rebel Alliance
              last edited by

              I can ping www.apple.com.

              However, I cannot ping apple.com.

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              • P
                pfguy2018
                last edited by

                Never occurred to me to try the www - but that did work for me as well. So I am guessing the ping issue might have nothing to do with the difficulty connecting with Facetime and other Apple services. I disabled pfBlocker to see if that might help.

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                • J
                  jdeloach @pfguy2018
                  last edited by

                  @pfguy2018 said in Can't reach Apple services:

                  Never occurred to me to try the www - but that did work for me as well. So I am guessing the ping issue might have nothing to do with the difficulty connecting with Facetime and other Apple services. I disabled pfBlocker to see if that might help.

                  Did you reboot your pfSense after you disabled pfBlockerng, I can't remember, but the reason I bring it up is that if pfBlockerng is in fact blocking Facetime and other Apple services, these blocks may still be cashed in memory and a reboot will clear them out. Just my 2 cents worth.

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                  • P
                    pfguy2018
                    last edited by

                    Yes, I did reboot after disabling and uninstalling.

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                    • GertjanG
                      Gertjan
                      last edited by

                      apple.com is a host - probably a front host like a proxy with some IP's.
                      It's a host name NOT be be used or known to the public.

                      host apple.com
                      

                      does show why it exists : it has to do with 'mails' ;)

                      like blabla@apple.com

                      apple.com has address 17.172.224.47
                      apple.com has address 17.142.160.59
                      apple.com has address 17.178.96.59
                      apple.com mail is handled by 10 nwk-aaemail-lapp01.apple.com.
                      apple.com mail is handled by 10 nwk-aaemail-lapp02.apple.com.
                      apple.com mail is handled by 10 nwk-aaemail-lapp03.apple.com.
                      apple.com mail is handled by 10 ma1-aaemail-dr-lapp01.apple.com.
                      apple.com mail is handled by 10 ma1-aaemail-dr-lapp02.apple.com.
                      apple.com mail is handled by 10 ma1-aaemail-dr-lapp03.apple.com.
                      

                      These hosts do not reply to any form of ping.
                      Note : only ancient IPv4 are avaible.

                      www.apple.com is another animal.

                      No need to explain it has a lot to do with the customers ? ;)

                      www.apple.com is an alias for www.apple.com.edgekey.net.
                      www.apple.com.edgekey.net is an alias for www.apple.com.edgekey.net.globalredir.akadns.net.
                      www.apple.com.edgekey.net.globalredir.akadns.net is an alias for e6858.dsce9.akamaiedge.net.
                      e6858.dsce9.akamaiedge.net has address 23.215.180.234
                      e6858.dsce9.akamaiedge.net has IPv6 address 2a02:26f0:2b00:29c::1aca
                      e6858.dsce9.akamaiedge.net has IPv6 address 2a02:26f0:2b00:28e::1aca
                      

                      These all reply on ping (ICMP).
                      One might say : why should it ? ... it's just a web server.

                      Remember : it's nice if a host replies to ping - but there is no law that says it has to.

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

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                      • P
                        pfguy2018 @Gertjan
                        last edited by

                        @Gertjan

                        Thanks. This makes the ping issue very clear. I am still trying to figure out whether I solved my FaceTime issue by uninstalling pfBlockerNG.

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                        • U
                          user_three Rebel Alliance
                          last edited by

                          ok.

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