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    Random panic reboot

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      When you log back into the GUI it should give you an alert with a link for downloading the complete crash report.

      Steve

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      • S
        stevemosher
        last edited by

        What should I be looking for in the log?

        Search on panic? Im sorry for asking odd questions Im just not sure what to look for.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          The important bits are generally at the start of the dump eveything between:
          db:0:kdb.enter.default> show pcpu
          and
          db:0:kdb.enter.default> ps

          And the output from the message buffer leading up to and including the panic text.

          If it crashed repeatedly there may be more than one crash in there. The very first part of the report shows how many are listed.

          Steve

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          • S
            stevemosher
            last edited by

            Thank you

            I will dig it out today. After almost 12 years of pFsense and this is the first issue we have ever had.

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            • S
              stevemosher
              last edited by

              I deleted the last crash dump.

              We will wait for it to pop today.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Might be similar to this: https://forum.netgate.com/topic/147078/pfsense-reboot-kernel-panic-bpf_mcopy-v2-4-4-p3

                In which case check the mbuf values.

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                • S
                  stevemosher
                  last edited by

                  After several hours the thing ran great.
                  We started our normal operations back which involves an OpenVPN Client out to a customer.
                  We use pFsense to do this task so we arent installing VPN clients all over my finance department.

                  Simple: you come from this source you go out this gateway. Simple.

                  The system used is an old T5500 Dell workstation with 2 5680 CPUs. Rips AES like a monster.
                  Steady network flow over the target OpenVPN link is about 610 megabits which is friggin awesome for us.

                  Then the thing reboots. Listed below is the dump from db:0:kdb.enter.default> show pcpu to db:0:kdb.enter.default> ps

                  We did change Firewall Maximum Fragment Entries from 5000 to 12000 and it still rebooted on us.

                  I did have a look at the link that was provided with the bug report and thats about whats going on here.

                  Just bizarre.

                  %(#000000)[°db:0:kdb.enter.default> show pcpu
                  cpuid = 2
                  dynamic pcpu = 0xfffffe1088694580
                  curthread = 0xfffff8001bcd6620: pid 78429 "openvpn"
                  curpcb = 0xfffffe1051c9acc0
                  fpcurthread = 0xfffff8001bcd6620: pid 78429 "openvpn"
                  idlethread = 0xfffff8000f37f000: tid 100005 "idle: cpu2"
                  curpmap = 0xfffff8001b2fa138
                  tssp = 0xffffffff835a33a0
                  commontssp = 0xffffffff835a33a0
                  rsp0 = 0xfffffe1051c9acc0
                  gs32p = 0xffffffff835a9ff8
                  ldt = 0xffffffff835aa038
                  tss = 0xffffffff835aa028
                  tlb gen = 1988154
                  db:0:kdb.enter.default> bt
                  Tracing pid 78429 tid 100434 td 0xfffff8001bcd6620
                  kdb_enter() at kdb_enter+0x3b/frame 0xfffffe1051c9a330
                  vpanic() at vpanic+0x19b/frame 0xfffffe1051c9a390
                  panic() at panic+0x43/frame 0xfffffe1051c9a3f0
                  bpf_buffer_append_mbuf() at bpf_buffer_append_mbuf+0x64/frame 0xfffffe1051c9a420
                  catchpacket() at catchpacket+0x4b9/frame 0xfffffe1051c9a4d0
                  bpf_mtap() at bpf_mtap+0x200/frame 0xfffffe1051c9a540
                  oce_multiq_transmit() at oce_multiq_transmit+0x88/frame 0xfffffe1051c9a5a0
                  oce_multiq_start() at oce_multiq_start+0x77/frame 0xfffffe1051c9a5d0
                  ether_output_frame() at ether_output_frame+0x98/frame 0xfffffe1051c9a600
                  ether_output() at ether_output+0x6d7/frame 0xfffffe1051c9a690
                  ip_output() at ip_output+0x138d/frame 0xfffffe1051c9a7c0
                  ip_forward() at ip_forward+0x2c3/frame 0xfffffe1051c9a860
                  ip_input() at ip_input+0x724/frame 0xfffffe1051c9a8f0
                  netisr_dispatch_src() at netisr_dispatch_src+0xa2/frame 0xfffffe1051c9a940
                  tunwrite() at tunwrite+0x21e/frame 0xfffffe1051c9a980
                  devfs_write_f() at devfs_write_f+0xda/frame 0xfffffe1051c9a9f0
                  dofilewrite() at dofilewrite+0xc6/frame 0xfffffe1051c9aa40
                  kern_writev() at kern_writev+0x68/frame 0xfffffe1051c9aa90
                  sys_writev() at sys_writev+0x35/frame 0xfffffe1051c9aac0
                  amd64_syscall() at amd64_syscall+0xa86/frame 0xfffffe1051c9abf0
                  fast_syscall_common() at fast_syscall_common+0x101/frame 0xfffffe1051c9abf0
                  --- syscall (121, FreeBSD ELF64, sys_writev), rip = 0x8017b02ea, rsp = 0x7fffffffddb8, rbp = 0x7fffffffde00 ---
                  db:0:kdb.enter.default> ps]

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                  • S
                    stevemosher
                    last edited by

                    Adding netstat -m.

                    [2.4.5-RELEASE][root@mosh-fw.mosh.local]/root: netstat -m
                    28772/16528/45300 mbufs in use (current/cache/total)
                    19747/9139/28886/1000000 mbuf clusters in use (current/cache/total/max)
                    19747/9095 mbuf+clusters out of packet secondary zone in use (current/cache)
                    0/29/29/524288 4k (page size) jumbo clusters in use (current/cache/total/max)
                    0/0/0/524288 9k jumbo clusters in use (current/cache/total/max)
                    0/0/0/340483 16k jumbo clusters in use (current/cache/total/max)
                    46687K/22526K/69213K bytes allocated to network (current/cache/total)
                    0/0/0 requests for mbufs denied (mbufs/clusters/mbuf+clusters)
                    0/0/0 requests for mbufs delayed (mbufs/clusters/mbuf+clusters)
                    0/0/0 requests for jumbo clusters delayed (4k/9k/16k)
                    0/0/0 requests for jumbo clusters denied (4k/9k/16k)
                    27 sendfile syscalls
                    13 sendfile syscalls completed without I/O request
                    11 requests for I/O initiated by sendfile
                    101 pages read by sendfile as part of a request
                    186 pages were valid at time of a sendfile request
                    0 pages were requested for read ahead by applications
                    128 pages were read ahead by sendfile
                    0 times sendfile encountered an already busy page
                    0 requests for sfbufs denied
                    0 requests for sfbufs delayed
                    [2.4.5-RELEASE][root@mosh-fw.mosh.local]/root:

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                    • GertjanG
                      Gertjan
                      last edited by

                      During this function :

                      @stevemosher said in Random panic reboot:

                      bpf_buffer_append_mbuf() at bpf_buffer_append_mbuf+0x64/frame 0xfffffe1051c9a420

                      a panic is thrown.

                      So, "mbuf" - whatever that is - are missing, to small, not enough, etc etc etc

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

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                      • S
                        stevemosher
                        last edited by

                        @stevemosher said in Random panic reboot:

                        We did change Firewall Maximum Fragment Entries from 5000 to 12000 and it still rebooted on us.

                        We identified that item and tried to fix it by setting max frag to 12000.
                        We thinking thats not enough? Or is this where the mbuf issue starts?

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          That's not the same as the mbuf limits but yours are set to 1M for standard sized packets and 500K for jumbo packets so it's unlikely you'd be exhausting that.
                          The netstat output confirms that, 0 denied clusters.

                          It does look very similar to the crash on that other thread. Not much more info there though.

                          What interface types do you have on that box? Can you switch them out?

                          Steve

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                          • S
                            stevemosher
                            last edited by

                            Current card is a broadcom/hp 10G card. OCE0/OCE1

                            Trying to see if we can grab an intel x550t2 card and see if that changes anything.

                            I do agree it seems to be more bsd related.

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                            • S
                              stevemosher
                              last edited by

                              We went ahead and picked up an Intel X550T2 card. Should be here next week.

                              Stay tuned.

                              Above all -- Thank you.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ah, nice. Yeah looking at that the 'oce_multiq` call very close to the panic seems suspicious and is also in the panic on the other thread.

                                Steve

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                                • S
                                  stevemosher
                                  last edited by

                                  Follow up.

                                  The interfaces keep flapping or at least stating they are up or down repeatedly on console.

                                  The damn thing has ran for 8 days solid now no reboots.
                                  The Intel card still has yet to show up.

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, seems suspicious though. Maybe that older card is actually suspect if it keeps losing link. Or something else in the connection.

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                                    • S
                                      stevemosher
                                      last edited by

                                      We did swap out the card a couple weeks ago thinking that was it.

                                      We even tried a whole other pc for the foundation.

                                      Only common thing is the OS and 1 certain make/model HP card.

                                      Come on Intel card.

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                                      • S
                                        stevemosher
                                        last edited by

                                        The Intel X550T2 is installed. We'll beat on it and see how it goes.

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                                        • S
                                          stevemosher
                                          last edited by

                                          Pretty convinced our issues are gone with the new card.

                                          Hell we even get better speeds in and out.

                                          Thank you to all on this board who help us out.

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