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    Crash report

    Scheduled Pinned Locked Moved General pfSense Questions
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    • H
      hgshank
      last edited by

      textdump.tar.0 is 0 bytes and won't download.
      Crash text file attached below:

      Crash report begins. Anonymous machine information:

      amd64
      11.3-STABLE
      FreeBSD 11.3-STABLE #243 abf8cba50ce(RELENG_2_4_5): Tue Jun 2 17:53:37 EDT 2020 root@buildbot1-nyi.netgate.com:/build/ce-crossbuild-245/obj/amd64/YNx4Qq3j/build/ce-crossbuild-245/sources/FreeBSD-src/sys/pfSense

      Crash report details:

      No PHP errors found.

      Filename: /var/crash/info.0
      Dump header from device: /dev/label/swap0
      Architecture: amd64
      Architecture Version: 1
      Dump Length: 135680
      Blocksize: 512
      Dumptime: Sat Aug 15 20:10:03 2020
      Hostname: pfSense.localdomain
      Magic: FreeBSD Text Dump
      Version String: FreeBSD 11.3-STABLE #243 abf8cba50ce(RELENG_2_4_5): Tue Jun 2 17:53:37 EDT 2020
      root@buildbot1-nyi.netgate.com:/build/ce-crossbuild-245/obj/amd64/YNx4Qq3j/build/ce-crossbuild-245/source
      Panic String: page fault
      Dump Parity: 3611106914
      Bounds: 0
      Dump Status: good

      Crash information: info.0.txt

      1 Reply Last reply Reply Quote 0
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        The backtrace doesn't look familiar, but I also see several snort crashes from signal 11 and one from signal 4 in the message buffer.

        If it were me, I'd be strongly suspicious of the hardware. Specifically, overheating, power stability, or faulty RAM as top suspects, but it could be pretty much anything.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          The key parts there are:

          db:0:kdb.enter.default>  bt
          Tracing pid 81170 tid 100120 td 0xfffff8000d963620
          kdb_enter() at kdb_enter+0x3b/frame 0xfffffe0232018580
          vpanic() at vpanic+0x19b/frame 0xfffffe02320185e0
          panic() at panic+0x43/frame 0xfffffe0232018640
          trap_pfault() at trap_pfault/frame 0xfffffe0232018690
          trap_pfault() at trap_pfault+0x49/frame 0xfffffe02320186f0
          trap() at trap+0x29d/frame 0xfffffe0232018800
          calltrap() at calltrap+0x8/frame 0xfffffe0232018800
          --- trap 0xc, rip = 0xffffffff8124bbf0, rsp = 0xfffffe02320188d0, rbp = 0xfffffe02320188d0 ---
          free_pv_entry() at free_pv_entry+0x40/frame 0xfffffe02320188d0
          pmap_remove_pte() at pmap_remove_pte+0x1d5/frame 0xfffffe0232018930
          pmap_remove_ptes() at pmap_remove_ptes+0x100/frame 0xfffffe0232018990
          pmap_remove() at pmap_remove+0x347/frame 0xfffffe0232018a00
          vm_map_delete() at vm_map_delete+0x15d/frame 0xfffffe0232018a60
          kern_munmap() at kern_munmap+0x8d/frame 0xfffffe0232018ac0
          amd64_syscall() at amd64_syscall+0xa86/frame 0xfffffe0232018bf0
          fast_syscall_common() at fast_syscall_common+0x101/frame 0xfffffe0232018bf0
          --- syscall (73, FreeBSD ELF64, sys_munmap), rip = 0x8009d7b7a, rsp = 0x7fffffffdea8, rbp = 0x7fffffffe590 ---
          db:0:kdb.enter.default>  ps
          

          and

          Fatal trap 12: page fault while in kernel mode
          cpuid = 0; apic id = 00
          fault virtual address	= 0xfffffffff5555570
          fault code		= supervisor write data, page not present
          instruction pointer	= 0x20:0xffffffff8124bbf0
          stack pointer	        = 0x28:0xfffffe02320188d0
          frame pointer	        = 0x28:0xfffffe02320188d0
          code segment		= base 0x0, limit 0xfffff, type 0x1b
          			= DPL 0, pres 1, long 1, def32 0, gran 1
          processor eflags	= interrupt enabled, resume, IOPL = 0
          current process		= 81170 (php)
          trap number		= 12
          panic: page fault
          cpuid = 0
          KDB: enter: panic
          

          From which I'd guess bad ram or memory exhaustion of some kind maybe.

          Is this the first time you've seen it crash? Has it been in use so me time?

          That's a fairly old system.

          Steve

          H 1 Reply Last reply Reply Quote 0
          • H
            hgshank @stephenw10
            last edited by

            @stephenw10 It is an older system I use as my firewall. The server crashes maybe once or twice a year since I've installed it. This is the first crash I've posted. Otherwise it's stable for me. Here's the system info below.

            BIOS Vendor: Phoenix Technologies, LTD
            Version: ASUS M2A-VM HDMI ACPI BIOS Revision 1501
            Release Date: Fri Oct 26 2007
            Version 2.4.5-RELEASE-p1 (amd64)
            built on Tue Jun 02 17:51:17 EDT 2020
            FreeBSD 11.3-STABLE

            The system is on the latest version.
            Version information updated at Wed Aug 26 16:53:17 +04 2020
            CPU Type AMD Athlon(tm) 64 X2 Dual Core Processor 6400+
            2 CPUs: 1 package(s) x 2 core(s)
            AES-NI CPU Crypto: No
            Kernel PTI Disabled
            MDS Mitigation Inactive
            Uptime 22 Hours 20 Minutes 23 Seconds
            Current date/time
            Wed Aug 26 16:54:36 +04 2020
            DNS server(s)
            127.0.0.1
            192.168.1.1
            1.1.1.1
            8.8.8.8
            8.8.4.4
            Last config change Mon Aug 3 20:42:08 +04 2020
            State table size
            0% (496/800000) Show states
            MBUF Usage
            0% (2536/1000000)
            Temperature
            40.1°C
            Load average
            0.16, 0.23, 0.21
            CPU usage
            2%
            Memory usage
            3% of 8006 MiB
            SWAP usage
            0% of 972 MiB
            Disk usage:
            /
            8% of 17GiB - ufs
            /var/run
            4% of 3.4MiB - ufs in RAM

            NICS:
            1 built in 1000gb
            2 Netgear 1000gb

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              I would suggest you probably don't need 8GB in there:

              Memory usage
              3% of 8006 MiB
              

              If there is any doubt over any of those DIMMs, remove them. Run a few cycles of memtest.

              On a 12 year old system though it could be failing in any number of ways.

              Steve

              1 Reply Last reply Reply Quote 0
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