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    Huawei E3372s-153 no Link Interface(s)

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by stephenw10

      What do you see in the system log when you connect it?

      What does it's output in usbconfig dump_all_desc look like?

      It probably requires some sort of mode switch if it's not presenting any ports.

      Does it have a webui? That implies it's in hilink (router) mode.

      Steve

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      • J
        John8
        last edited by John8

        I bought the specific usb stick because i read an old post that works in stick (modem) mode but it has webui .
        IMG_20200818_203330.jpg IMG_20200818_203616.jpg IMG_20200818_203650.jpg IMG_20200818_204140.jpg IMG_20200818_204206.jpg

        How can i change mode ?

        John

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Photos of the screen are a lot less useful than text we can copy or serach.
          You should be able to just copy and paste that data out of the log or console.

          Was that all the output for ugen4.2?

          I only see one interface there and it's detecting both the virtual CD drive and the SD card reader.

          But that PID implies it's in HiLink mode:
          https://www.draisberghof.de/usb_modeswitch/bb/viewtopic.php?t=2697

          Do you see a usb ethernet device available to assign? ue0?

          Steve

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          • J
            John8
            last edited by John8

            Text is detected as a spam, here is the exact output in the txt files

            dump.txt
            logfile.txt

            ls /dev/ there is no ue0 device, when i plug it in a windows machine it is in HiLink mode

            John

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, OK. If it doesn't get switched by ejecting the virtual CD you may need to use usb mode switch as the link above. If it then switches to one of the devices listed here it should be recognised and have the ports created:
              https://github.com/pfsense/FreeBSD-src/blob/RELENG_2_4_5/sys/dev/usb/serial/u3g.c#L246

              Steve

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              • J
                John8
                last edited by

                Sorry i didn't understand, i have to install pkg install usb_modeswitch or i have to compile and run the u3g.c ?

                I installed usb_modeswitch and i tried usb_modeswitch -v 12d1 -p 1f01

                no Link Interface(s) appeared

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Did it report success finding the device and/or switching it?

                  1 Reply Last reply Reply Quote 0
                  • J
                    John8
                    last edited by

                    No devices in default mode found. Nothing to do.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, more research needed! You might have to specify that as the default mode either using command line switches or a simple conf file.

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                      • J
                        John8
                        last edited by John8

                        if i enter

                        usb_modeswitch -J -W -v 0x12d1 -p 0x1f01

                        the switch command executes successfully , then an ethernet device ue0 appears but no serial interface, i enabled the serial ports from the bios , it appears cuau0, cuau0.init,cuau0.lock,cuau1,cuau1.init,cuau1.lock

                        cu /dev/cuau0 prints cu: unknown host cu9600

                        perhaps it is another interface that communicates with the modem ?

                        I noticed when i plug the device these devices appear
                        cd0,da0,iso9660,pass1,pass2

                        GertjanG 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          It's in HiLink mode most likely, running as a router. You may be able to mode switch it with a different command into modem mode where it gives you USB serial ports. They are denoted with an upper case U so cuaU0 for example.

                          You can probably just assign the USB Ethernet device though and use it. However you will hit problems if/when you reboot as ue0 won;t exist until the device is mode-switched.

                          Steve

                          stephenw10S 1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan @John8
                            last edited by

                            @John8 said in Huawei E3372s-153 no Link Interface(s):

                            I noticed when i plug the device these devices appear
                            cd0,da0,iso9660,pass1,pass2

                            Yeah, as your initial post above. The "kernel" (build in drivers) decided to recognize your device as a "cd". Plain wrong, of course. It shows no native Haiwata support is build into the (now old stable) FreeBSD 11.3.

                            This device should not be removed as soon as you get it recognized.
                            That's where Plug and Play becomes Plug and Pray.

                            I advise you to install the latest and greatest from here https://www.freebsd.org/where.html - and check if the device gets recognized. If so, there is hope it will get retrofitted to 11.3 in a workable way - if not, say after me : "Do not use USB NIC and FreeBSD together".
                            Do not forget to consult official FreeBSD support and see what been done for your device.

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            1 Reply Last reply Reply Quote 0
                            • J
                              John8
                              last edited by

                              When i removed the usb device, after a reboot, pfsense went into a booting loop to set vlans, i ended reset to the factory defaults.

                              I tried to install FreeBSD 12 but i got a loader error.

                              Thank you for your help i quit.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator @stephenw10
                                last edited by

                                @stephenw10 said in Huawei E3372s-153 no Link Interface(s):

                                However you will hit problems if/when you reboot as ue0 won;t exist until the device is mode-switched

                                Yup. No easy way past that. That's why you don't want something in HiLink mode if possible.

                                Steve

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