Error on AutoConfigBackup

discy · Sep 8, 2020, 10:22 AM

How to find the issue?
It works when I manually trigger the backup.
I also don't understand why it happened on the 6th and 8th but 7th was successfull.

Config: config.xml

Error:

AutoConfigBackup - An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save (&amp;lt;html&amp;gt;
&amp;lt;head&amp;gt;&amp;lt;title&amp;gt;500 Internal Server Error&amp;lt;/title&amp;gt;&amp;lt;/head&amp;gt;
&amp;lt;body&amp;gt;
&amp;lt;center&amp;gt;&amp;lt;h1&amp;gt;500 Internal Server Error&amp;lt;/h1&amp;gt;&amp;lt;/center&amp;gt;
&amp;lt;hr&amp;gt;&amp;lt;center&amp;gt;nginx/1.16.0&amp;lt;/center&amp;gt;
&amp;lt;/body&amp;gt;
&amp;lt;/html&amp;gt;
) @ 2020-09-05 00:00:04

Screenshot:
🔒 Log in to view

lcbbcl · Sep 8, 2020, 12:19 PM

I have the same problem, duno 2.4.5 it is a weird version.

discy · Sep 8, 2020, 12:37 PM

@lcbbcl Would you provide some more info so we can file a proper bug report?

How often is your backup failing?
Do you know since when?
Do you have an example of a config (removing your password) that failed to backup?

lcbbcl · Sep 8, 2020, 1:26 PM

Is the same error, i see that we set the same hour to make the backup, i will try to change mine and see if will happen.
🔒 Log in to view

discy · Sep 8, 2020, 6:10 PM

Bug report: https://redmine.pfsense.org/issues/10880

discy · Sep 8, 2020, 6:47 PM

Marked as duplicate of https://redmine.pfsense.org/issues/10811

Perhaps your time solution will solve the problem! Please report back in a week or so!

lcbbcl · Sep 9, 2020, 10:03 AM

Now it is even better, all my backups are missing, even if i try to do a manual backup it is says complete but the list is empty.
🔒 Log in to view

discy · Sep 9, 2020, 10:49 AM

Same here. Perhaps they are working on something.

discy · Sep 18, 2020, 7:29 AM

Solved