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    Unable to access any network that uses the same ISP as I do

    Scheduled Pinned Locked Moved General pfSense Questions
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    • GertjanG Offline
      Gertjan @JKnott
      last edited by

      @JKnott said in Unable to access any network that uses the same ISP as I do:

      @jdogtotherescue

      What were you flagged for? 🎏 😉

      Let me guess : he wasn't the only one calling to them mentioning his IP ....

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 1
      • J Offline
        jdogtotherescue
        last edited by

        The helpdesk didnt confirm as I didnt give my name, but I suspect it may be for the infringement notice. I have more families on my network than just mine. We are all on separate vlans but under the same public ip address.

        JKnottJ 1 Reply Last reply Reply Quote 0
        • JKnottJ Offline
          JKnott @jdogtotherescue
          last edited by

          @jdogtotherescue

          So, you're sharing your connection in violation of the service terms. Yep, that'll do it.

          PfSense running on Qotom mini PC
          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
          UniFi AC-Lite access point

          I haven't lost my mind. It's around here...somewhere...

          J 1 Reply Last reply Reply Quote 0
          • J Offline
            jdogtotherescue @JKnott
            last edited by

            @JKnott I dont know how they would know though. Who is to say I dont just have family/friends living with me permanently?

            1 Reply Last reply Reply Quote 0
            • johnpozJ Offline
              johnpoz LAYER 8 Global Moderator
              last edited by

              Well how many total users?

              Also if you were in violation of some policy, wouldn't they just kill your access completely vs blocking you from accessing some other IP of theirs?

              Makes no sense.. Hey this guy is sharing his account, lets let him go to the internet, but block his access to other customers IP?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              JKnottJ 1 Reply Last reply Reply Quote 0
              • JKnottJ Offline
                JKnott @johnpoz
                last edited by

                @johnpoz

                I suspect there may be more to this than has been mentioned.

                PfSense running on Qotom mini PC
                i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                UniFi AC-Lite access point

                I haven't lost my mind. It's around here...somewhere...

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                • J Offline
                  jdogtotherescue
                  last edited by

                  Just a couple families. We have recieved infringement notices in previous years but this all happened suddenly about 5 months ago. I dont know. I'm not going to call and ask about any of it outing myself as a user that does more than watch netflix with my immediate family like most people do. I dont want my connection shut off.

                  JKnottJ 1 Reply Last reply Reply Quote 0
                  • JKnottJ Offline
                    JKnott @jdogtotherescue
                    last edited by

                    @jdogtotherescue

                    Then stop sharing. You're violating the terms and apparently have been caught before. Regardless, this has nothing to do with pfsense.

                    PfSense running on Qotom mini PC
                    i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                    UniFi AC-Lite access point

                    I haven't lost my mind. It's around here...somewhere...

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                    • johnpozJ Offline
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      Simple test.. Sniff on the dest IP while you try and access or ping its IP from your side. Do you see it see the traffic get there? If so then they are not blocking you at the isp level.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      1 Reply Last reply Reply Quote 0
                      • J Offline
                        jdogtotherescue
                        last edited by

                        I'll have to try it out this afternoon. Thanks for the help everyone. I was sure that my issue had to do with pfsense but I am thinking I was wrong about that.

                        1 Reply Last reply Reply Quote 0
                        • johnpozJ Offline
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          If you say it works via using some other device. Keep in mind that said other device might get a different IP than pfsense got.

                          I would check what IP you have with mask, so you know the whole range. And what this other IP your trying to access is.. What is the mask on that - are they on the same network, or different ones?

                          If the IP is on the same network, then pfsense would think its on the same L2 and not send traffic anywhere then directly out its interface. Maybe the isp use private vlans and don't allow devices on the same L2 to talk to each other.

                          The simple way to know is just sniff on the other end public IP.. When you send traffic there does it get there? If so then you have something else going on, improper port forward, firewall rules, firewall on the dest device behind the other end. etc..

                          If it doesn't get there, then its being blocked somewhere between you and them.

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          1 Reply Last reply Reply Quote 0
                          • AKEGECA Offline
                            AKEGEC
                            last edited by

                            @jdogtotherescue, your ISP already knew who you are. Did you or someone in your home network posted anti-government or anti-lockdown messages on social media recently?

                            1 Reply Last reply Reply Quote 1
                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              @jdogtotherescue said in Unable to access any network that uses the same ISP as I do:

                              My ISP provides a connection that If you wanted to, you could plug in a simple desktop switch and obtain an address and access the internet. No NAT required on our end

                              Are you actually receiving a public IP when you do that?

                              Steve

                              J 1 Reply Last reply Reply Quote 0
                              • johnpozJ Offline
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                @stephenw10 said in Unable to access any network that uses the same ISP as I do:

                                Are you actually receiving a public IP when you do that?

                                Great question ;)

                                Since he says he can plug in a switch and get how many IPs? 2, 10, 100? I find it highly unlikely that any isp in this day an age would just hand out more than 1 IPv4 address without some added charge or special account (that pays for it)..

                                For all we know he is behind a CGnat? Are these IPv4 addresses your connecting to or IPv6?

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

                                JKnottJ 1 Reply Last reply Reply Quote 0
                                • JKnottJ Offline
                                  JKnott @johnpoz
                                  last edited by

                                  @johnpoz said in Unable to access any network that uses the same ISP as I do:

                                  I find it highly unlikely that any isp in this day an age would just hand out more than 1 IPv4 address without some added charge or special account (that pays for it)..

                                  I get 2 and I'm not the only one. I first heard about this in a user forum for my ISP and verified it myself.

                                  PfSense running on Qotom mini PC
                                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                  UniFi AC-Lite access point

                                  I haven't lost my mind. It's around here...somewhere...

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                                  • johnpozJ Offline
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    Well your isp must be sitting on plenty of IPv4 space.. If they are not charging you for more than 1, they are loosing out on income if you ask me. Or your already paying for some sort of premium package that is covering the cost of the extra IP be it you use it or not.

                                    You have ISPs that have to use cgnat, and then you have others that have IPv4 to burn.. Seems a bit unfair if you ask me.

                                    The RIRs like Arin should really get more strict, and better distribute the IPv4 space. Its turned into who ever has the most money can just buy up the space they need, and others can just sit on space they are not even using.

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                                    JKnottJ 1 Reply Last reply Reply Quote 0
                                    • JKnottJ Offline
                                      JKnott @johnpoz
                                      last edited by

                                      @johnpoz

                                      Here's some info about my ISP. When I first got Internet access through them, in the late 90's, they were offering the @home service. As for the address space distribution, you have to consider the history. Way back in the dark ages, the Internet was primarily a U.S. network that later extended into Canada and which was mainly connecting defense research sites. Crossing the ocean was didn't happen much, as there wasn't much bandwidth available before undersea fibre cables. As a result, most of the addresses were already assigned in the U.S., before the rest of the world got involved. Of course, some companies have sold off their surplus. When I was at IBM, back in the late 90's they had the entire 9.0.0.0 /8 block, among others. Some other companies also had similarly huge blocks.

                                      Of course, the proper solution to the address shortage is to move to IPv6 as quickly as possible.

                                      PfSense running on Qotom mini PC
                                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                      UniFi AC-Lite access point

                                      I haven't lost my mind. It's around here...somewhere...

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                                      • johnpozJ Offline
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        @JKnott said in Unable to access any network that uses the same ISP as I do:

                                        the proper solution to the address shortage is to move to IPv6 as quickly as possible.

                                        While I agree with you, its not happening... And might not for 20+ more years.. No matter how much you want it too.. The major players have no need to move to it, and many isp don't even support it, nor even have roadmaps of going to it..

                                        There are major players that don't even support it yet..
                                        https://whynoipv6.com/

                                        Out of the top 1000 Alexa sites, only 388 has IPv6 enabled, and 788 of them use nameservers with IPv6 enabled.
                                        Of the total 902708 sites only 27.1% of them have IPv6. This is a huge shame!

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        JKnottJ 1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          jdogtotherescue @stephenw10
                                          last edited by

                                          @stephenw10 Yes. I was able to access that new IP address from a more remote client and it worked just fine.

                                          1 Reply Last reply Reply Quote 0
                                          • JKnottJ Offline
                                            JKnott @johnpoz
                                            last edited by

                                            @johnpoz said in Unable to access any network that uses the same ISP as I do:

                                            While I agree with you, its not happening... And might not for 20+ more years.. No matter how much you want it too.. The major players have no need to move to it, and many isp don't even support it, nor even have roadmaps of going to it..

                                            That's head in sand stupidity. As you mentioned, many ISPs have to use CGNAT, which means they're providing their customers inferior service. Comast started their move to IPv6, because they couldn't seamlessly manage their network with IPv4. Having to use NAT, even without CGNAT gets in the way for many people. There's another thread here where someone is trying to run 2 web sites on 1 IP address. This is needed simply because they have a single address.

                                            BTW, my ISP is a major one. As that ARIN info shows they have over 5M IPv4 addresses. They are currently¹ the only telecom company that covers all of Canada, coast to coast. In addition to Internet, they also provide cell phone service, home phone, cable TV, security monitoring and more. They have been providing native IPv6 for over 4 years and used tunnels for a few years before that.

                                            1. I used to work for the other company that covered the entire country, but it went bust several years ago. I also have some personal connection to Rogers. They used to be a major shareholder in the company I used to work for and I have since done some work for them or with them, including cable head end, cell network and a data centre, along with providing fibre to several companies.

                                            PfSense running on Qotom mini PC
                                            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                            UniFi AC-Lite access point

                                            I haven't lost my mind. It's around here...somewhere...

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