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    Can't no access to some websites

    Scheduled Pinned Locked Moved General pfSense Questions
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    • E
      EmanueleILTK
      last edited by

      @Gertjan said in Can't no access to some websites:

      Why would you block yourself to go somewhere ?
      If you don't wana go, don't go.
      ** there are other, hidden firewall rules, like a list with IPv4 and IPv6 addresses that are not routable / non existent IP's etc.
      edit : just to be sure - and to make a long story short :
      Do not enable this :
      Services > DNS Resolver > General Settings >

      eliminating the firewall this problem does not exist

      i also disabled all blocking rules
      at the moment this problem occurs on vimeo.com

      GertjanG 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by johnpoz

        @EmanueleILTK said in Can't no access to some websites:

        eliminating the firewall this problem does not exist

        And how exactly did you do that? And how exactly are you setup?

        Pfsense (the firewall) doesn't give 2 shits where you go.. Out of the box.. It blocks nothing.. It sure can not tell the difference between siteX.com and siteY.com

        If your having issues accessing a specific site. Then the problem is most likely dns related, or your filtering with IPS, pfblocker, proxy?

        As already mentioned out of the box the outbound rules are any any... Pfsense become a go between.. You send it something that says want to go to 1.2.3.4.. Pfsense says I don't know where that is - send it to my gateway (your isp).. Doesn't care what it is, doesn't know what it is.. With the out of the box setup, pfsense doesn't really even "firewall" other than keeping track of states to know that the return traffic for where you sent something is allowed back and to send it back to you. It keeps track of the states and nat.. But where you go it doesn't care, nor does it block.. If you are having issues with some specific site, then either your isp has an issue getting there, or you just not connected at all. Or your having problems even resolving what IP to go to from the name.. But "firewalling" is not going to be the problem with the default rules.

        I would suggest you validate that you can actually resolve where your trying to do.. nslookup, dig, host, shoot even a ping to the name.. Do you get a response with the correct ip?

        C:\>ping vimeo.com
        
        Pinging vimeo.com [151.101.64.217] with 32 bytes of data:
        Reply from 151.101.64.217: bytes=32 time=10ms TTL=57
        Reply from 151.101.64.217: bytes=32 time=11ms TTL=57
        

        When you have a problem access this site, from you machine was does the ping command show you?

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • GertjanG
          Gertjan @EmanueleILTK
          last edited by Gertjan

          @EmanueleILTK said in Can't no access to some websites:

          at the moment this problem occurs on vimeo.com

          Is it a DNS issue ?
          ( you, as a person, uses "vimeo.com" to go to vimeo.com, but comptures don't understand "vimeo.com", they convert it to 151.101.128.217 first - this is called 'DNS' )

          Does your device (phone, pc etc) converts vimeo.com to an IP ?
          You could receive another IP, as I do a 'DNS' from Europe.
          Not significant, but can you ping that IP ?
          ( I can )

          edit : Well, what @johnpoz said ;)

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            For all we know your using a VPN? Are you using the default unbound setup, did you setup forwarding. Is your client using doh for dns - what browser are you using..

            Would love to help you.. But to the details have you have given pretty much is car doesn't work.

            User: So my red car sometimes doesn't start.
            Mech: Like doesn't start when? When its cold, when its out of gas.. When you forget to turn the key? Does it make any sounds? Do the lights come on and you turn the key and what? But then it does start other times???
            User: The blue car starts..
            Mech: <rolleyes> Ugghhhh!

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            1 Reply Last reply Reply Quote 0
            • E
              EmanueleILTK
              last edited by

              from shell of firewall server
              Screenshot (7).png

              Screenshot (8).png

              the problem suddenly appears from nothing, was working perfectly fine till two days ago, but sometimes the site it's working
              if it was related to the rules of the firewall it would have never worked

              1 Reply Last reply Reply Quote 0
              • E
                EmanueleILTK
                last edited by

                I don't use a vpn and the problem is on every browser

                1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by johnpoz

                  Are you using vip on your wan? Did you wan IP change? Can you ping loopback? 127.0.0.1, when this happens.. Your saying that you can not ping just this IP, but every other IP works 1.1.1.1, 4.2.2.2 (other public dns).. Other sites works.. So you can ping say www.netgate.com, but then not vimeo.com, and then www.cnn.com works?

                  This is hardware pfsense, this is not a virtual instance of pfsense?

                  Lets see your routing table? Do you have more than one gateway setup for pfsense?

                  Your not running any sort of IPS, like snort or suricata.. In your log do you see the firewall rules reloaded or loading?

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  1 Reply Last reply Reply Quote 0
                  • Raffi_R
                    Raffi_ @EmanueleILTK
                    last edited by

                    @EmanueleILTK said in Can't no access to some websites:

                    I have pfsense version 2.4.5_1

                    The first post states the latest version but your CLI prompt says 2.4.4. Is it a VM which is swapping between versions?

                    1 Reply Last reply Reply Quote 1
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      ^ good catch ;)

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Failed to reboot after upgrade perhaps?

                        1 Reply Last reply Reply Quote 0
                        • E
                          EmanueleILTK
                          last edited by

                          @Raffi_ said in Can't no access to some websites:

                          The first post states the latest version but your CLI prompt says 2.4.4. Is it a VM which is swapping between versions?

                          sorry, i have the 2.4.4 version
                          52e40f95-4692-4c1d-aef6-dcedcb78ca44-immagine.png

                          i have 3 wan, the problem is in all of them,
                          This is hardware pfsense, i dont use a VIP

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Upgrade. You're not even on 2.4.4p3.

                            1 Reply Last reply Reply Quote 0
                            • E
                              EmanueleILTK
                              last edited by

                              Routing tables

                              Internet:
                              Destination Gateway Flags Netif Expire
                              default 192.168.1.1 UGS re0
                              dns.google 192.168.1.129 UGHS re2
                              10.0.8.0/24 10.0.8.2 UGS ovpns2
                              10.0.8.1 link#36 UHS lo0
                              10.0.8.2 link#36 UH ovpns2
                              10.0.14.0/24 ILTK1Winzozz UGS ovpns1
                              10.0.14.1 link#35 UHS lo0
                              ILTK1Winzozz link#35 UH ovpns1
                              10.0.15.0/24 10.0.15.2 UGS ovpns5
                              10.0.15.1 link#40 UHS lo0
                              10.0.15.2 link#40 UH ovpns5
                              10.0.16.0/24 10.0.16.2 UGS ovpns4
                              10.0.16.1 link#38 UHS lo0
                              10.0.16.2 link#38 UH ovpns4
                              10.0.38.0/24 10.0.38.2 UGS ovpns3
                              10.0.38.1 link#37 UHS lo0
                              10.0.38.2 link#37 UH ovpns3
                              10.0.39.0/24 10.0.39.2 UGS ovpns9
                              10.0.39.1 link#42 UHS lo0
                              10.0.39.2 link#42 UH ovpns9
                              ec2-52-59-2-112.eu 192.168.1.1 UGHS re0
                              ec2-52-59-118-197. 192.168.1.1 UGHS re0
                              dnsunico.welcomeit 192.168.1.1 UGHS re0
                              localhost link#9 UH lo0
                              172.21.3.0/24 link#20 U re3.113
                              172.21.3.254 link#20 UHS lo0
                              192.168.1.0/25 link#1 U re0
                              192.168.1.102 link#1 UHS lo0
                              192.168.1.128/25 link#4 U re2
                              192.168.1.130 link#4 UHS lo0
                              192.168.2.0/24 link#23 U re3.2
                              fw link#23 UHS lo0
                              192.168.3.0/24 link#17 U re4.3
                              192.168.3.254 link#17 UHS lo0
                              192.168.4.192/26 link#18 U xl0.4
                              192.168.4.254 link#18 UHS lo0
                              192.168.5.0/29 link#19 U xl0.5
                              192.168.5.6 link#19 UHS lo0
                              192.168.6.0/24 link#21 U re4.6
                              192.168.6.254 link#21 UHS lo0
                              192.168.8.0/24 link#6 U re3
                              wpad link#6 UHS lo0
                              192.168.9.0/24 link#14 U xl0.9
                              192.168.9.254 link#14 UHS lo0
                              192.168.10.0/24 link#12 U xl0.10
                              192.168.10.254 link#12 UHS lo0
                              192.168.11.0/24 link#15 U re3.11
                              192.168.11.254 link#15 UHS lo0
                              192.168.12.0/24 link#16 U xl0.12
                              192.168.12.254 link#16 UHS lo0
                              192.168.13.240/28 link#32 U xl0.13
                              iPhone-di-Ester link#32 UHS lo0
                              192.168.14.192/26 link#24 U xl0.14
                              192.168.14.254 link#24 UHS lo0
                              192.168.15.240/28 link#27 U re4.15
                              192.168.15.254 link#27 UHS lo0
                              192.168.16.0/24 link#28 U re4.16
                              192.168.16.254 link#28 UHS lo0
                              192.168.17.0/24 link#29 U re4.17
                              192.168.17.254 link#29 UHS lo0
                              192.168.18.0/24 link#33 U re3.18
                              192.168.18.254 link#33 UHS lo0
                              192.168.19.224/27 link#30 U re4.19
                              192.168.19.254 link#30 UHS lo0
                              192.168.20.0/24 link#31 U xl0.20
                              fw link#31 UHS lo0
                              192.168.112.0/24 link#34 U re3.112
                              192.168.112.254 link#34 UHS lo0
                              192.168.114.0/24 link#22 U re3.114
                              192.168.114.254 link#22 UHS lo0
                              192.168.200.248/29 link#25 U xl0.200
                              192.168.200.254 link#25 UHS lo0
                              192.168.201.0/24 link#26 U xl0.201
                              192.168.201.254 link#26 UHS lo0
                              resolver2-fs.opend 213-182-68-41.ip.w UGHS re1
                              resolver2.opendns. 213-182-68-41.ip.w UGHS re1
                              resolver1.opendns. 192.168.1.1 UGHS re0
                              213.182.68.40/29 link#3 U re1
                              213-182-68-42.ip.w link#3 UHS lo0
                              213-182-68-43.ip.w link#3 UHS lo0
                              213-182-68-44.ip.w link#3 UHS lo0
                              213-182-68-45.ip.w link#3 UHS lo0
                              213-182-68-46.ip.w link#3 UHS lo0
                              any-in-2678.1e100. 213-182-68-41.ip.w UGHS re1

                              Internet6:
                              Destination Gateway Flags Netif Expire
                              localhost link#9 UH lo0
                              fe80::%re0/64 link#1 U re0
                              fe80::eade:27ff:fe link#1 UHS lo0
                              fe80::%re1/64 link#3 U re1
                              fe80::221:27ff:fec link#3 UHS lo0
                              fe80::%re2/64 link#4 U re2
                              fe80::eade:27ff:fe link#4 UHS lo0
                              fe80::%xl0/64 link#5 U xl0
                              fe80::20a:5eff:fe7 link#5 UHS lo0
                              fe80::%re3/64 link#6 U re3
                              fe80::eade:27ff:fe link#6 UHS lo0
                              fe80::%re4/64 link#7 U re4
                              fe80::eade:27ff:fe link#7 UHS lo0
                              fe80::%lo0/64 link#9 U lo0
                              fe80::1%lo0 link#9 UHS lo0
                              fe80::%xl0.10/64 link#12 U xl0.10
                              fe80::20a:5eff:fe7 link#12 UHS lo0
                              fe80::%re3.8/64 link#13 U re3.8
                              fe80::eade:27ff:fe link#13 UHS lo0
                              fe80::%xl0.9/64 link#14 U xl0.9
                              fe80::20a:5eff:fe7 link#14 UHS lo0
                              fe80::%re3.11/64 link#15 U re3.11
                              fe80::eade:27ff:fe link#15 UHS lo0
                              fe80::%xl0.12/64 link#16 U xl0.12
                              fe80::20a:5eff:fe7 link#16 UHS lo0
                              fe80::%re4.3/64 link#17 U re4.3
                              fe80::eade:27ff:fe link#17 UHS lo0
                              fe80::%xl0.4/64 link#18 U xl0.4
                              fe80::20a:5eff:fe7 link#18 UHS lo0
                              fe80::%xl0.5/64 link#19 U xl0.5
                              fe80::20a:5eff:fe7 link#19 UHS lo0
                              fe80::%re3.113/64 link#20 U re3.113
                              fe80::eade:27ff:fe link#20 UHS lo0
                              fe80::%re4.6/64 link#21 U re4.6
                              fe80::eade:27ff:fe link#21 UHS lo0
                              fe80::%re3.114/64 link#22 U re3.114
                              fe80::eade:27ff:fe link#22 UHS lo0
                              fe80::%re3.2/64 link#23 U re3.2
                              fe80::eade:27ff:fe link#23 UHS lo0
                              fe80::%xl0.14/64 link#24 U xl0.14
                              fe80::20a:5eff:fe7 link#24 UHS lo0
                              fe80::%xl0.200/64 link#25 U xl0.200
                              fe80::20a:5eff:fe7 link#25 UHS lo0
                              fe80::%xl0.201/64 link#26 U xl0.201
                              fe80::20a:5eff:fe7 link#26 UHS lo0
                              fe80::%re4.15/64 link#27 U re4.15
                              fe80::eade:27ff:fe link#27 UHS lo0
                              fe80::%re4.16/64 link#28 U re4.16
                              fe80::eade:27ff:fe link#28 UHS lo0
                              fe80::%re4.17/64 link#29 U re4.17
                              fe80::eade:27ff:fe link#29 UHS lo0
                              fe80::%re4.19/64 link#30 U re4.19
                              fe80::eade:27ff:fe link#30 UHS lo0
                              fe80::%xl0.20/64 link#31 U xl0.20
                              fe80::20a:5eff:fe7 link#31 UHS lo0
                              fe80::%xl0.13/64 link#32 U xl0.13
                              fe80::20a:5eff:fe7 link#32 UHS lo0
                              fe80::%re3.18/64 link#33 U re3.18
                              fe80::eade:27ff:fe link#33 UHS lo0
                              fe80::%re3.112/64 link#34 U re3.112
                              fe80::eade:27ff:fe link#34 UHS lo0
                              fe80::%ovpns1/64 link#35 U ovpns1
                              fe80::eade:27ff:fe link#35 UHS lo0
                              fe80::%ovpns2/64 link#36 U ovpns2
                              fe80::eade:27ff:fe link#36 UHS lo0
                              fe80::%ovpns3/64 link#37 U ovpns3
                              fe80::eade:27ff:fe link#37 UHS lo0
                              fe80::%ovpns4/64 link#38 U ovpns4
                              fe80::eade:27ff:fe link#38 UHS lo0
                              fe80::%ovpns6/64 link#39 U ovpns6
                              fe80::eade:27ff:fe link#39 UHS lo0
                              fe80::%ovpns5/64 link#40 U ovpns5
                              fe80::eade:27ff:fe link#40 UHS lo0
                              fe80::%ovpns7/64 link#41 U ovpns7
                              fe80::eade:27ff:fe link#41 UHS lo0
                              fe80::%ovpns9/64 link#42 U ovpns9
                              fe80::eade:27ff:fe link#42 UHS lo0
                              fe80::%ovpnc8/64 link#43 U ovpnc8
                              fe80::eade:27ff:fe link#43 UHS lo0

                              1 Reply Last reply Reply Quote 0
                              • E
                                EmanueleILTK
                                last edited by

                                I really don't know what to do, do you advise me to update the system?

                                1 Reply Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by

                                  @EmanueleILTK said in Can't no access to some websites:

                                  default 192.168.1.1 UGS re0
                                  dns.google 192.168.1.129 UGHS re2

                                  Well from that.. looks like your sending traffic to google or 8.8.8.8 out a different gateway then what your normal gateway (default) is.

                                  ; OPT PSEUDOSECTION:
                                  ; EDNS: version: 0, flags:; udp: 4096
                                  ;; QUESTION SECTION:
                                  ;8.8.8.8.in-addr.arpa.          IN      PTR
                                  
                                  ;; ANSWER SECTION:
                                  8.8.8.8.in-addr.arpa.   86294   IN      PTR     dns.google.
                                  
                                  ;; Query time: 5 msec
                                  ;; SERVER: 192.168.3.10#53(192.168.3.10)
                                  ;; WHEN: Wed Nov 04 08:57:01 Central Standard Time 2020
                                  ;; MSG SIZE  rcvd: 73
                                  

                                  So if you can still ping google, but not other stuff.. Points to an issue with your normal gateway.

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                  • E
                                    EmanueleILTK
                                    last edited by EmanueleILTK

                                    This post is deleted!
                                    1 Reply Last reply Reply Quote 0
                                    • E
                                      EmanueleILTK
                                      last edited by

                                      this is my getways
                                      da378751-a208-4a7a-81d0-14d6d0f7adde-immagine.png

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                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        And since your using a different gateway for 8.8.8.8 and it works, but something to normal gateway fails.. It shows an issue with your default gateway..

                                        Again what does your log say... If your having issues with a gateway it should be logged..

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          You are using 8.8.8.8 as a monitoring IP for EOLOGW so traffic will always be statically routed that way. That makes it a bad IP to test against.

                                          Steve

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                                          • E
                                            EmanueleILTK
                                            last edited by

                                            also if I restart the firewall, vimeo.com is visible for a while, then I return unreachable -.-

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