Issues with Netgate SG-1100 over FTTH (Bell Canada)

[BigWater]

I can't get my Netgate SG-1100 (PfSense) to work on FTTH while connected directly to the ONT. ISP is Bell Canada.

I’ve seen a few posts here but nothing specific enough. Anyone got it working here that could share the exact steps? Should be straight forward but for some reason it’s not working.

Basically the PPPoE session needs to be sent via the WAN interface tagged with VLAN ID 35

Thank you

[BigWater]

Here what I've tried and I beleive should be working.

[stephenw10]

Did you configure the switch to pass the VLAN tagged on ports 0 and 3?

Steve

[BigWater]

@stephenw10 Yes

[stephenw10]

Should be good then.

Do you see any reply traffic in the PPP log?

Steve

[BigWater]

No

[stephenw10]

Try a packet capture on mvneta0.35 and see if anything is coming in at all. You will have to assign that as an interface to do it in the gui or use tcpdump at the cli.

Steve

[BigWater]

@stephenw10 said in Issues with Netgate SG-1100 over FTTH (Bell Canada):

mvneta0.35

[stephenw10]

So nothing coming in at all there then.

Are you sure it's using VLAN35? Could it be locked to a different MAC? I didn't think Bell did that but....

Steve

[BigWater]

Yes I'm replacing a device (WatchGuard) that has been running for 2 years on that same setup and it'S one VLAN35. But that tcpbump doesn't confirm that the paquets are tagged with vlan35 ... I don't have a laptop that has a nic that doesn't srtip vlan ids to validate....

[stephenw10]

You can pcap on mvneta0 directly to see vlan tagging internally but that's before the switch of course.
You are passing VLAN 35 tagged between the internal port (0) and the WAN port (3) though so assuming you have it connected to the WAN port it should be tagged there.

Steve

[BigWater]

I figured it out. I had to create a separate interface for PPPoE over VLAN35.

[stephenw10]

Hmm, odd. That should be identical to re-assigning it as WAN.