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    Default GW not being used

    Scheduled Pinned Locked Moved Routing and Multi WAN
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    • M
      mcury @greeves
      last edited by

      The source of the traceroute should be LAN, or try from a device connected to the LAN network.

      dead on arrival, nowhere to be found.

      G 1 Reply Last reply Reply Quote 1
      • G
        greeves @mcury
        last edited by

        @mcury Thanks for the input,
        Although, which ever source Address is selected, it's always going through WAN1

        M 1 Reply Last reply Reply Quote 0
        • M
          mcury @greeves
          last edited by mcury

          What is showing in Status > Gateway?

          I wouldn't use 1.1.1.1 as a monitor IP, I would use your WAN1 ISP default gateway, or the ISP DNS server.

          In the past, Google 8.8.8.8 was dropping ping packets due to the high load, maybe 1.1.1.1 is doing the same.

          Maybe 1.1.1.1 is dropping packets and the failover happens, check the logs in Status/System Logs/System/Gateways

          dead on arrival, nowhere to be found.

          G 1 Reply Last reply Reply Quote 1
          • S
            serbus
            last edited by

            Hello!

            Diagnostics -> Routes...?

            John

            Lex parsimoniae

            G 1 Reply Last reply Reply Quote 1
            • G
              greeves @mcury
              last edited by

              Here is the Status > Gateway page.
              I tested from a server on the Lan Network and The Server Network and traceroute goes through the right GW (WAN2).

              I can't test right now, but when WAN1 goes down, the whole network is affected. Is that a normal behavior event if it's not the default GW?

              Thank you

              9a874028-f1ef-4e6c-922b-96f582f22f1d-image.png

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              • G
                greeves @serbus
                last edited by

                @serbus Hi!
                The default route at the top is WAN2 GW.

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                • S
                  serbus @greeves
                  last edited by

                  @greeves

                  Hello!

                  Can you elaborate on, " the whole network is affected".?

                  Are you doing any policy routing?

                  Is upgrading to 2.4.5-p1 an option? There may have been changes to multi-wan since your release.

                  John

                  Lex parsimoniae

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                  • M
                    mcury @greeves
                    last edited by

                    Your Status > Gateway Page is showing no drops, it should be fine, but still I would change the monitor IP, but that is up to you.
                    Check the logs as mentioned earlier to confirm if drops happened during the period you noticed the failover.

                    The gateway group of the LAN is set in the LAN firewall internet rule, in advanced options.

                    In case you set the gateway group GWFailover in the advanced options of the Firewall rule, it will use Tier1 (WAN2GW), and in case WAN2GW goes down, it will use WAN1GW (Tier3).

                    dead on arrival, nowhere to be found.

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                    • G
                      greeves @serbus
                      last edited by greeves

                      @serbus Sorry that wasn't really clear.

                      Last time we lost GW1, VPN user got disconnected. We checked the logs and OpenVPN server got restarted.
                      The servers also lost connection.

                      I got a maintenance scheduled for early next week, I'll test unplugging WAN1 to see what happens and view the log in real time.

                      Thanks

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                      • S
                        serbus @greeves
                        last edited by

                        @greeves

                        Hello!

                        I am on 2.4.5-p1 with multi-wan (failover/loadbalance). WAN0 -tier1, WAN1 - tier2.

                        When WAN1 goes down/up, I dont see any of the tunnels on WAN0 being affected.

                        John

                        Lex parsimoniae

                        1 Reply Last reply Reply Quote 0
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