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    Good experience with SG-1100 and Netgate support

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    sg-1100netgatesupport
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    • L
      leonroy
      last edited by

      Thought I'd add some positive feedback on dealing with Netgate support after purchasing their cheapest, smallest product the SG-1100.

      I'm currently downsizing my homelab from heavy-weight enterprise kit and was curious how low power I could go. It's got several VLANs and about 50 devices. The number of Docker containers outnumber clients like I'm sure with most homelabs here...

      Wanted to see if a Netgate SG-1100 could replace my 6 year old SuperServer 5018A-FTN4 which I've had good experience with here.

      The SuperServer has dedicated NICs whereas the SG-1100 has switch ports. This meant that the backup and export didn't quite work.

      So a quick email to Netgate and they replied literally within 8 minutes offering to manually edit my pfSense config and make it compatible with the SG-1100.

      I was up and running the same day going from a noisy server consuming 25W to a silent little box consuming 4W. Internet performance (300 down / 50 up) is exactly the same.

      Of course I'm not routing at gigabit speeds between subnets now - getting more like 500Mbps - with the SuperServer I would get about 700-900Mbps.

      In case it helps here's the configuration change going from dedicated NICs to a Netgate box with switch ports:
      3f1b69f2-c353-4eb8-84d8-15a40d402e78-image.png

      To this on the SG-1100 with switch ports:
      ce8989de-72e5-464e-a30a-e3a63ee59241-image.png

      And of course the part I missed:
      148119dc-ad78-4ff0-9726-2188c6ad304b-image.png

      99395669-d026-4be8-9b95-230747939f2a-image.png

      So all in all, thanks Netgate - appreciate the assist on your cheapest unit and super impressed with your free support.

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