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    Updated 2.4.5 > 2.5.0.r.20210213.0300 - Obtaining update status doesn't complete

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • occamsrazorO
      occamsrazor
      last edited by occamsrazor

      Hi,

      I updated from 2.4.5 to 2.5.0.r.20210213.0300 and everything seems to have gone OK generally.

      However in the dashboard the "Obtaining update status" never completes. I have tried the solutions here:

      https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html

      ...but can't get it to work. When I got to "System> Update > System Update" it provides a "Status Up to date." message, but the Web GUI still has the gear icon spinning. I can also run an Option 13 update successfully that says "Your packages are up to date".

      I don't know if it is related but "CPU usage: Retrieving CPU data.." is also hanging and doesn't provide a result.

      Any suggestions as to how I can troubleshoot and fix?

      pfSense CE on Qotom Q355G4 8GB RAM/60GB SSD
      Ubiquiti Unifi wired and wireless network, APC UPSs
      Mac OSX and IOS devices, QNAP NAS

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      • occamsrazorO
        occamsrazor
        last edited by

        OK, really weird... but I fixed the CPU status not showing by having to enable the "State Table Size" in the dashboard, as per the tip here...

        https://forum.netgate.com/topic/160638/dashboard-cpu-usage-2-5-0-workaround-identified

        And when I did it seems to have fixed the "Obtaining update status" as well.

        pfSense CE on Qotom Q355G4 8GB RAM/60GB SSD
        Ubiquiti Unifi wired and wireless network, APC UPSs
        Mac OSX and IOS devices, QNAP NAS

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        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          I haven't seen that happen here, but you might force a cache refresh in your browser (ctrl-F5, shift+reload or similar). Otherwise you might need to check the browser JS console for errors.

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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          • T
            tighernain
            last edited by

            Same problem here, I fixed it by enabling the "state table size" option which was previously disabled before the upgrade.

            1 Reply Last reply Reply Quote 0
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