PPPoE - Connection drops - needs full reboot to bring it back up
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It will be interesting to see if that allows it to come up when it does go down for whatever reason.
Though you would hope that has removed the previous cause of it going down in the first place.Steve
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The ISP claimed the RX & TX power is looking good from their end. It may be that there is nothing wrong with their equipment, it could just be idiosyncrasies in the realtek driver.
This only appears to impact a specific use case, when doing PPPoE interface on top of a VLAN interface. I have other connections that are DHCP or Static IP - those are all fine.
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Sorry to bumping this topic up guys, but i have same issue since i changed ISP.
Connection randomly dissapears, dpinger service stops (cant be restarted), WAN traffic graph dissapears from main GUI page.Anly way to reconnect is to reboot router.
pfSense is actual virtual machine on Proxmox.
BIOS Vendor: SeaBIOS
Version: rel-1.12.1-0-ga5cab58e9a3f-prebuilt.qemu.org
Release Date: Tue Apr 1 2014Version 2.4.5-RELEASE-p1 (amd64)
built on Tue Jun 02 17:51:17 EDT 2020
FreeBSD 11.3-STABLEI see quite few similar issues across forum due long period of time. All of them is reboot router is cure... Im wondering, since i haven't found solution, can someone point me to right direction?
Many thnx in advance.
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@ha11oga11o said in PPPoE - Connection drops - needs full reboot to bring it back up:
can someone point me to right direction?
No one has access to the logs that shows what and what happens.
The easy solution : go back to the old ISP.
Or : adapt your pppoe settings according the new ISP.
Btw : what ISP ? Mentioning the name would really help. If not, I can detail you how we manage our ISP here on the Nord pole. -
Heres what log says,... its flooded with it:
https://pastebin.com/NeUvw6G6
I had to move so i had do use other ISP, old one was cable provider, this one is cr***ap. No acces to anything else,... sadly.
Thanks.
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@ha11oga11o said in PPPoE - Connection drops - needs full reboot to bring it back up:
Heres what log says,... its flooded with it:
https://pastebin.com/NeUvw6G6The logs says : no answer what so ever from the other side.
Is this true :
needs full reboot to bring it back up
?
Does your connection work after a reboot ?
Show also a log during a successful connect. -
Yeah, nothing useful in that log. We need to see what happens when it disconnects. Does the remote side just stop responding it does it send a disconnect for example?
From those logs it looks like nothing is coming back at all from the remote side, as though the WAN isn't even connected. What is the modem status when this happens?
Steve
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Thanks guys for kind interest into this. It just hapens random. I have LAN, VPN and WAN graph on dashboard... when that happens WAN graph disapear, but at config i still see it.
Gateways says WAN unknown after i manually reboot apinger servise. Ill try to catch log before reboot as bigger i can, and after reboot too. IP changes every 24 hrs so i dont matter if it was there too.
And yes,... after reboot all works fine. Graph come back, ping goes to 8.8.8.8 etc. Its like nothing happened.
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Reboot pfSense or the modem? Or both?
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Just pfSense reboot. I tried with modem, but got no results.
Heres my log from cpl last days. At about line 467 is reboot sequence which i did from gui.
https://pastebin.com/b9CuR43u
Thanks.
BTW, ISP is one of worst in mu country its called HT Eronet. From Bosna i Hercegovina. Im not sure it means anything since i doubt they have any useful public tech data. Tech support is synonym for "dont know", "cant be done", "no at all", etc etc. They needed 3 days and 5 tech guys on site just to bridge router, since they dont allow me to have admin access to it.You got the point.
Thanks again.
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Yeah you can see the remote end just stops responding:
Feb 15 07:50:15 ppp [wan_link0] LCP: state change Opened --> Stopping Feb 15 07:50:15 ppp [wan_link0] LCP: peer not responding to echo requests Feb 15 07:50:15 ppp [wan_link0] LCP: no reply to 5 echo request(s) Feb 15 07:50:05 ppp [wan_link0] LCP: no reply to 4 echo request(s) Feb 15 07:49:55 ppp [wan_link0] LCP: no reply to 3 echo request(s) Feb 15 07:49:45 ppp [wan_link0] LCP: no reply to 2 echo request(s) Feb 15 07:49:35 ppp [wan_link0] LCP: no reply to 1 echo request(s)I would probably run a packet capture to be sure it's actually sending that traffic over the expected interface when that happens.
Steve
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I think actual link from ISP stop at some point. Since outages are known issue. But it looks pfSense does not reconnect back unless rebooted.
Last month i had 5 same issues. ISP sending also IPTV via same link. So, TV works, just PPPoE connection dont. So, ISP link is actually UP.
Every single time, pfSense reboot establish connection.
Ill try to explain topology here:
ISP cable come to their Modem/router which is in bridge so i can dial PPPoE. But their IPTV goes directly from their Modem/router via UTP cable to tvbox.
And that works. When internet really go out (had that isse twice so far), IPTV also stop working. And when they fix it everything works fine, including pfSense.
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Next time when pppoe doesn't reconnect, try to force an link down and up by taking out the ethernet 'WAN' cable, and re connect it, instead of rebooting pfSense.
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Hello all,
first to thank you for kind assistance.
Second,... it looks all this mess was my fault. In some reason i had additional PPP interface configured but without account data in it. It looks when my ISP force IP change it tries to reconnect at pppoe1 instead pppoe0 - pppoe1 was ghosted so no reconnect it seems.
When i deleted it, it looks my problems stop there.
Many thnx for all, and please forgive me for my lack of knowledge.
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Hmm, I would not expect that to happen but I'm glad you found it and were able to resolve the problem.
Steve
