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SG-1100 no public IP from FIOS ONT

Routing and Multi WAN
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  • L
    lrossi @Paint
    last edited by Feb 19, 2021, 7:09 PM

    @paint no TV or phone, just internet straight from the ONT.

    Yeah, I may have to contact FIOS and request to release the IP on my current router. I was hoping not to get them involved as I'm a bit paranoid of what kind of misconfiguration they may do on their end. Last time they tried to help me i ended up with no internet connection every friday night.

    P 1 Reply Last reply Feb 19, 2021, 7:11 PM Reply Quote 0
    • P
      Paint @lrossi
      last edited by Feb 19, 2021, 7:11 PM

      @lrossi read some of my threads on fios. I basically fake their packet using advance dhcp settings.

      https://forum.netgate.com/topic/101077/fios-fake-wan-dhcp-setup

      pfSense i5-4590
      940/880 mbit Fiber Internet from FiOS
      BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
      Netgear R8000 AP (DD-WRT)

      L 1 Reply Last reply Feb 22, 2021, 5:33 PM Reply Quote 0
      • L
        lrossi @Paint
        last edited by Feb 22, 2021, 5:33 PM

        @paint your post are very convoluted. I'm still digesting the information on them. However, i was able to obtain a public ip by installing a dumb switch between the ONT and the SG-1100.

        Why did this work? how? I don't know but I would like to know because I would like to eliminate that switch if i can. That switch is doing nothing for me besides allowing the SG-1100 to get a public IP.

        P 1 Reply Last reply Feb 22, 2021, 5:47 PM Reply Quote 0
        • P
          Paint @lrossi
          last edited by Feb 22, 2021, 5:47 PM

          @lrossi im sorry you feel like the posts are convoluted.... networking infrastructure can feel that way sometimes. I was trying to be as specific as possible when explaining a complicated setup to enable the FiOS guide with your own router. I also provided a network diagram which makes it easier to digest whats going on.

          How experienced are you with networking? Do you understand OSI, layer 2 and layer 3 managed switches?

          It is weird that a dumb, unmanaged switch fixed your problem. I am glad you got it working however.

          In short, my setup I described in my other post makes your pfSense router the main router. Engress and Ingress is mirrored between the ONT, the pfSense router and your verizon router. In this setup both routers are getting the same WAN IP from the ONT so you can get guide services for your PVRs and use your pfSense router as the main router.

          Alternatively you would need to have the verizon router in front of your pfSense router, which would make it double NAT'ed.

          Here is another post from dslreports that shows all of the various setups you can use to run your own router and have guide service. https://www.dslreports.com/faq/verizonfios/3.1_General_Networking

          pfSense i5-4590
          940/880 mbit Fiber Internet from FiOS
          BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
          Netgear R8000 AP (DD-WRT)

          L 1 Reply Last reply Feb 22, 2021, 6:26 PM Reply Quote 0
          • L
            lrossi @Paint
            last edited by Feb 22, 2021, 6:26 PM

            @paint Don't get me wrong, i understood why you did what you did. I just said it was convoluted because that would be too much for my case as I only have internet service.

            My experience in networking in general is completely empirical as I'm an electrical engineer, not an IT or a network engineer. I understand the flow of data very well and teaching myself about firewall rules. I have very limited experience with managed switches and, while i find them interesting and practical, i find that they are another thing that could be mis-configured or break in a residential environment.

            In a commercial application, managed switches is definitely the way to go.

            P 1 Reply Last reply Feb 22, 2021, 8:16 PM Reply Quote 0
            • P
              Paint @lrossi
              last edited by Feb 22, 2021, 8:16 PM

              @lrossi if you only have cable service, you dont need to do what I previously did. I now run cablecards so I dont need to run the dual router setup. My mistake, I quoted the wrong post. Please try using this post instead: https://forum.netgate.com/topic/102195/fios-wan-dhcp-setup-for-g1100-fios-quantum-router-with-pfsense-no-bridging

              This link describes how to change pfSense to send the same DHCP packet request to the ONT as the G1100

              It is weird that you need a switch in between the ONT and the pfSense router. That should not be the case.

              pfSense i5-4590
              940/880 mbit Fiber Internet from FiOS
              BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
              Netgear R8000 AP (DD-WRT)

              L 1 Reply Last reply Feb 22, 2021, 8:34 PM Reply Quote 0
              • L
                lrossi @Paint
                last edited by Feb 22, 2021, 8:34 PM

                @paint Thank you. I will check this info tonight as I'm exhausted of reading about the same thing all day.

                You are not the only one surprised about the switch solving the issue. I opened a ticket with Netgate and they cannot understand it either. They found that the SG-1100 is just not negotiating the link speed properly with the ONT.

                They determined that the switch is doing all link negotiation duties. The switch can properly determine the link speed to the ONT and the SG-1100.

                Negate instructed me to change the WAN from Auto speed to manual and that didn't solve the problem. In any event, they are investigating.

                In case you were wondering, this is where i got the idea of adding the switch (I'm not smart enough to have come up with this myself):

                https://www.thegeekpub.com/5688/ethernet-switch-between-the-ont-and-the-router-fios/

                1 Reply Last reply Reply Quote 0
                • L
                  lrossi
                  last edited by Feb 22, 2021, 8:56 PM

                  For the people following this thread, manually selecting the link speed to 1000Mbps did not solve the problem.

                  Netgate suggested to try again using 100Mbps (since that is my contracted speed) and see if that worked. They said it would be unlikely to solve the issue but I tried it anyways. and IT WORKED.

                  The SG-1100 can obtain a public IP when connected directly to the ONT if the WAN link speed is manually set to 100Mbps.

                  Now, why the auto-negotiation of the WAN port in the SG-1100 did not work in this case? That is an investigation for another day.

                  I'll keep you guys posted as this information may help someone else going through the same problem. Hopefully i can save them some time when troubleshooting.

                  P 1 Reply Last reply Feb 22, 2021, 9:33 PM Reply Quote 0
                  • P
                    Paint @lrossi
                    last edited by Feb 22, 2021, 9:33 PM

                    @lrossi check the way I construct the dhcp packet after you rest. I think Verizon doesnt know how to configure their juniper switches on their end correctly

                    pfSense i5-4590
                    940/880 mbit Fiber Internet from FiOS
                    BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
                    Netgear R8000 AP (DD-WRT)

                    L 1 Reply Last reply Feb 25, 2021, 8:31 PM Reply Quote 0
                    • L
                      lrossi @Paint
                      last edited by Feb 25, 2021, 8:31 PM

                      @paint Thanks for the help but I believe i don't need to construct any special DHCP package in my case.

                      Netgate explained to me that the "Auto" link speed function only works with both, the netgate device and the device on the other end (ONT in this case), are set to Auto. Since the SG-1100 could not get a negotiate a link speed when it was set to "auto", they suggested that it didn't work because the ONT must have been set to manual.

                      I connected my workstation directly to the ONT and windows set the connection speed to 100Mbps. Therefore, the connection on the ONT must have been set up to "Manual 100Mbps".

                      With this information, i set the link speed of the WAN port on my SG-1100 to manual 100Mbps and it negotiated a public IP in no time.

                      I called verizon and they confirmed that the ONT was set to manual 100Mbps. They also told me that they could not remotely change the link speed to 1Gpbs or the type to "auto". If i ever wanted a faster internet connection then they would have to replace the ONT since it is a hardware limitation of the ONT i currently have installed.

                      So, with that, this issue has been resolved on my end.

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