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    Upgrade to 21.02-RELEASE borked on SG-3100

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • R
      RobertBrooks
      last edited by

      How likely is this issue specific to the SG-3100?

      My faithful SG-2400 has required a few reboots since the upgrade,
      after never needing to be restarted in its five years of service.

                               -- Rob
      
      bmeeksB 1 Reply Last reply Reply Quote 0
      • bmeeksB
        bmeeks @RobertBrooks
        last edited by

        @robertbrooks said in Upgrade to 21.02-RELEASE borked on SG-3100:

        How likely is this issue specific to the SG-3100?

        My faithful SG-2400 has required a few reboots since the upgrade,
        after never needing to be restarted in its five years of service.

                                 -- Rob
        

        An SG-2400? Do you maybe mean the SG-2100? If 2100, that is also an ARM CPU, but it is a 64-bit version.

        R 1 Reply Last reply Reply Quote 0
        • R
          RobertBrooks @bmeeks
          last edited by

          @bmeeks

          I misspoke; I meant an SG-2440, which I recognize has an Atom CPU; I didn't know if this problem is specific to the
          ARM.

                                                  -- Rob
          
          1 Reply Last reply Reply Quote 0
          • lohphatL
            lohphat @bmeeks
            last edited by lohphat

            @bmeeks said in Upgrade to 21.02-RELEASE borked on SG-3100:

            Note -- I don't mean "nerds" in an insulting sense 😀. But when you live in the world of kernel spin locks and mutexes, and actually understand all that stuff, you are obligated to proudly wear the title of "kernel programming nerd".

            I've worked with kernel and compiler hackers and they are indeed a breed apart. You have to be able to abstract activity across interrupts, CPU rings, and microcode idiosyncrasies. It's the difference between playing checkers and 4D chess.

            SG-3100 24.11-RELEASE (arm) | Avahi (2.2_6) | ntopng (5.6.0_1) | openvpn-client-export (1.9.5) | pfBlockerNG-devel (3.2.1_20) | System_Patches (2.2.20_1)

            1 Reply Last reply Reply Quote 0
            • lohphatL
              lohphat
              last edited by lohphat

              Note there is now a 21.02_1 release for SG-3100 to fix the FreeBSD kernel bug causing the instability.

              https://forum.netgate.com/topic/161421/pfsense-plus-21-02-p1-now-available/11

              SG-3100 24.11-RELEASE (arm) | Avahi (2.2_6) | ntopng (5.6.0_1) | openvpn-client-export (1.9.5) | pfBlockerNG-devel (3.2.1_20) | System_Patches (2.2.20_1)

              D 1 Reply Last reply Reply Quote 0
              • D
                DeltaOne @lohphat
                last edited by

                @lohphat

                We applied the 21.02_1 update about 12. hours ago. So far...all is good, our 3100 is running normally and back on two CPUs.

                Many thanks to the Netgate teams for this quick fix!

                S 1 Reply Last reply Reply Quote 1
                • J
                  JGdgZPQatDDjpA @JGdgZPQatDDjpA
                  last edited by

                  @jgdgzpqatddjpa

                  Just upgraded my 3100. No issues so far.

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    shadtheman @JGdgZPQatDDjpA
                    last edited by

                    Upgraded to 21.02.1 yesterday, ran 14 hours then hard lockup. Anyone else seen this?

                    L 1 Reply Last reply Reply Quote 0
                    • L
                      lnguyen @shadtheman
                      last edited by lnguyen

                      @shadtheman Yes. One of my remote locations had a lockup after 12+ hours today around 1:15PM PST. Unfortunately no smart hands to get any useful information from console.

                      1 Reply Last reply Reply Quote 0
                      • S
                        sabennett @DeltaOne
                        last edited by

                        @deltaone Same here. No issues, running smooth. I’ve also added a 2 WG clients.
                        I plan on adding pfBlocker-ng tomorrow.
                        And let that settle in for a couple days.

                        The Netgate support staff have been nothing less then awesome to me, and for that I Thank-you.

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mcury @sabennett
                          last edited by

                          @sabennett said in Upgrade to 21.02-RELEASE borked on SG-3100:

                          I plan on adding pfBlocker-ng tomorrow.

                          Don't install pfBlockerNG just yet.

                          https://redmine.pfsense.org/issues/5413
                          https://redmine.pfsense.org/issues/11444

                          dead on arrival, nowhere to be found.

                          N lohphatL S 3 Replies Last reply Reply Quote 1
                          • N
                            nonvtec @mcury
                            last edited by

                            @mcury Thanks for all the intel, I'm holding out for a while longer.

                            1 Reply Last reply Reply Quote 0
                            • lohphatL
                              lohphat @mcury
                              last edited by lohphat

                              @mcury said in Upgrade to 21.02-RELEASE borked on SG-3100:

                              @sabennett said in Upgrade to 21.02-RELEASE borked on SG-3100:

                              I plan on adding pfBlocker-ng tomorrow.

                              Don't install pfBlockerNG just yet.

                              https://redmine.pfsense.org/issues/5413
                              https://redmine.pfsense.org/issues/11444

                              11444 is fixed.
                              5413 has to do with the unbound DNS resolver having issues and has been an open bug for 5+ years.

                              The new problem is php seems to be crashing -- that fix still hasn't been documented in a bug here or over at FreeBSD AFAIK. This new php bug is causing problems with snort, suricata, and pfBlockerNG and is not related to 5413 I believe.

                              SG-3100 24.11-RELEASE (arm) | Avahi (2.2_6) | ntopng (5.6.0_1) | openvpn-client-export (1.9.5) | pfBlockerNG-devel (3.2.1_20) | System_Patches (2.2.20_1)

                              M 2 Replies Last reply Reply Quote 0
                              • M
                                mcury @lohphat
                                last edited by

                                @lohphat

                                1121179c-3a62-4adf-8ee7-3c7e081cb95b-image.png

                                They will fix 5413 first...

                                dead on arrival, nowhere to be found.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  sabennett @mcury
                                  last edited by

                                  @mcury Ok thanks for the heads up and the links.

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    mcury @lohphat
                                    last edited by mcury

                                    @lohphat said in Upgrade to 21.02-RELEASE borked on SG-3100:

                                    The new problem is php seems to be crashing -- that fix still hasn't been documented in a bug here or over at FreeBSD AFAIK. This new php bug is causing problems with snort, suricata, and pfBlockerNG and is not related to 5413 I believe.

                                    I opened a TAC for the pfblockerNG problem and that was their answer..

                                    "The package dev knows about this already, and there's some work to be done beforehand as well. Mainly, the following is somewhat of a per-requisite:
                                    https://redmine.pfsense.org/issues/5413"

                                    Ticket was marked as resolved yesterday..

                                    dead on arrival, nowhere to be found.

                                    lohphatL 1 Reply Last reply Reply Quote 0
                                    • lohphatL
                                      lohphat @mcury
                                      last edited by lohphat

                                      @mcury Your ticket may be resolved as is usual because the cause of your support ticket is known, but the defect itself -- tracked separately -- is still open. There's no indication they're close to fixing 5413 yet and I haven't seen the new bug tracking for the php crashes yet over on the FreeBSD tracking site.

                                      Each "scope" have their own tracking systems. 1) NetGate Support 2) pfSense bug tracking and 3) FreeBSD bug tracking.

                                      They are handled by different independent orgs -- it was pretty impressive for the FreeBSD 11444 bug to be addressed so quickly but it was due to its criticality.

                                      pfSense 5413 has been open 5 years and the status only shows a "target" for fixing but that's not a commitment of timing.

                                      So my expectation is there will be a short term work around instead of a permanent fix in the near-term.

                                      SG-3100 24.11-RELEASE (arm) | Avahi (2.2_6) | ntopng (5.6.0_1) | openvpn-client-export (1.9.5) | pfBlockerNG-devel (3.2.1_20) | System_Patches (2.2.20_1)

                                      M 1 Reply Last reply Reply Quote 2
                                      • M
                                        mcury @lohphat
                                        last edited by

                                        @lohphat Yes, ticket marked as resolved yesterday was to indicate that it's a recent feedback from Netgate and they are working on it.
                                        But thanks, personally I didn't know the bug tracking flow and how it works

                                        They are working on it, I'll be checking the redmine for news during this period

                                        dead on arrival, nowhere to be found.

                                        1 Reply Last reply Reply Quote 1
                                        • lohphatL
                                          lohphat
                                          last edited by

                                          [cross-posting is usually frowned upon, but I wasn't sure if I could link the idential posts so I'm manually copying it here]

                                          FYI there are two new redmine bugs to track the behavior being seen. Both are related to the FreeBSD php bug.

                                          https://redmine.pfsense.org/issues/11466 "Snort exit with sig 11 on SG-3100"

                                          https://redmine.pfsense.org/issues/11551 "SG-3100 with pfBlockerNG doesn't pass traffic"

                                          This MAY be the tracking bug for the php crash at it was a recent report with FreeBSD 12.1 but the new pfSense 21.02 is using FreeBSD 12.2. The last comment asks if it indeed is a continuing issue on 12.2:

                                          https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=244049

                                          SG-3100 24.11-RELEASE (arm) | Avahi (2.2_6) | ntopng (5.6.0_1) | openvpn-client-export (1.9.5) | pfBlockerNG-devel (3.2.1_20) | System_Patches (2.2.20_1)

                                          1 Reply Last reply Reply Quote 1
                                          • B
                                            bldnightowl
                                            last edited by bldnightowl

                                            This post is deleted!
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