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    Jetway JBC385F551-6300U

    Scheduled Pinned Locked Moved Hardware
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    • P
      ppcwilly
      last edited by stephenw10

      Using pfSense now for over a year on a HP T620 plus, recently updated to 2.5 and no problems.
      Last week I purchased a Jetway HBJC385F551-63U-B installed pfSense 2.5 the wan port does not seem to connect regardless of which port is used. Searched the internet some have talked about wan flapping well as the igb driver settings. Anyone else using this box can give me an idea of what settings to change.
      Thanks

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        What does ifconfig -vvvma show when the ports are connected?

        Does whatever they are connected to show as linked?

        Steve

        P 1 Reply Last reply Reply Quote 0
        • P
          ppcwilly @stephenw10
          last edited by stephenw10

          @stephenw10

          igb0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
	description: WAN
	options=e527bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6>
	capabilities=f53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,NETMAP,RXCSUM_IPV6,TXCSUM_IPV6>
	ether 00:30:18:0f:0d:15
	inet6 fe80::230:18ff:fe0f:d15%igb0 prefixlen 64 scopeid 0x1
	inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
	media: Ethernet autoselect (1000baseT <full-duplex>)
	status: active
	supported media:
		media autoselect
		media 1000baseT
		media 1000baseT mediaopt full-duplex
		media 100baseTX mediaopt full-duplex
		media 100baseTX
		media 10baseT/UTP mediaopt full-duplex
		media 10baseT/UTP
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
igb1: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
	description: LAN
	options=e527bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6>
	capabilities=f53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,NETMAP,RXCSUM_IPV6,TXCSUM_IPV6>
	ether 00:30:18:0f:0d:16
	inet6 fe80::230:18ff:fe0f:d16%igb1 prefixlen 64 scopeid 0x2
	inet6 fe80::1:1%igb1 prefixlen 64 scopeid 0x2
	inet 192.168.1.1 netmask 0xffffff00 broadcast 192.168.1.255
	media: Ethernet autoselect (1000baseT <full-duplex>)
	status: active
	supported media:
		media autoselect
		media 1000baseT
		media 1000baseT mediaopt full-duplex
		media 100baseTX mediaopt full-duplex
		media 100baseTX
		media 10baseT/UTP mediaopt full-duplex
		media 10baseT/UTP
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
igb2: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=e527bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6>
	capabilities=f53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,NETMAP,RXCSUM_IPV6,TXCSUM_IPV6>
	ether 00:30:18:0f:0d:17
	media: Ethernet autoselect
	status: no carrier
	supported media:
		media autoselect
		media 1000baseT
		media 1000baseT mediaopt full-duplex
		media 100baseTX mediaopt full-duplex
		media 100baseTX
		media 10baseT/UTP mediaopt full-duplex
		media 10baseT/UTP
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
igb3: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=e527bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6>
	capabilities=f53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,NETMAP,RXCSUM_IPV6,TXCSUM_IPV6>
	ether 00:30:18:0f:0d:18
	media: Ethernet autoselect
	status: no carrier
	supported media:
		media autoselect
		media 1000baseT
		media 1000baseT mediaopt full-duplex
		media 100baseTX mediaopt full-duplex
		media 100baseTX
		media 10baseT/UTP mediaopt full-duplex
		media 10baseT/UTP
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
igb4: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=e527bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6>
	capabilities=f53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,NETMAP,RXCSUM_IPV6,TXCSUM_IPV6>
	ether 00:30:18:0f:0d:19
	media: Ethernet autoselect
	status: no carrier
	supported media:
		media autoselect
		media 1000baseT
		media 1000baseT mediaopt full-duplex
		media 100baseTX mediaopt full-duplex
		media 100baseTX
		media 10baseT/UTP mediaopt full-duplex
		media 10baseT/UTP
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
em0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=81249b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,LRO,WOL_MAGIC,VLAN_HWFILTER>
	capabilities=953d9b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,NETMAP>
	ether 00:30:18:0f:0d:1a
	media: Ethernet autoselect
	status: no carrier
	supported media:
		media autoselect
		media 1000baseT
		media 1000baseT mediaopt full-duplex
		media 100baseTX mediaopt full-duplex
		media 100baseTX
		media 10baseT/UTP mediaopt full-duplex
		media 10baseT/UTP
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
enc0: flags=0<> metric 0 mtu 1536
	groups: enc
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
	options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
	capabilities=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
	inet6 ::1 prefixlen 128
	inet6 fe80::1%lo0 prefixlen 64 scopeid 0x8
	inet 127.0.0.1 netmask 0xff000000
	groups: lo
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
pflog0: flags=100<PROMISC> metric 0 mtu 33160
	groups: pflog
pfsync0: flags=0<> metric 0 mtu 1500
	groups: pfsync
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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, well looks like igb0 and igb1 are UP and linked.

            What's the WAN connected to? Can it pull an IP connected to something else?

            If it's a cable modem is it locked to the MAC? Reboot the modem or spoof if to test.

            Steve

            P 1 Reply Last reply Reply Quote 0
            • P
              ppcwilly @stephenw10
              last edited by

              @stephenw10
              Igb0 is connected to modem
              Igb1 connected to pc lan
              If I plug a cable from my running system into the wan port or igb0, it will give me a local ip like 192.168.0.16
              Regardless of which of the 6 ports I use it will not connect.
              The modem works on my existing system.
              Thanks

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              • P
                ppcwilly @ppcwilly
                last edited by

                @ppcwilly
                Oops ,
                Regardless of which of the 6 ports I setup as wan, it will not give me an ip to internet.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Ok, but all of those ports do work using a local DHCP server.

                  That sounds exactly like the modem is locked to the MAC address of you other device which is common.
                  Did you try spoofing the MAC address or rebooting the modem? Some ISPs store the MAC upstream and you have to call them to have it reset. Spoofing it can be easier in that situation.

                  Steve

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                  • P
                    ppcwilly @stephenw10
                    last edited by ppcwilly

                    @stephenw10
                    Yes that seemed to work.
                    Rebooted router and modem.
                    That worked.
                    Thanks For your help, will test for awhile and get back to you:)

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