LightSquid Logs only tracking one User…

[MicroWISP]

My LightSquid logs only show user #000… They do not seem to break down use by IP, but instead show all use as one user. Where should I start to figure this out? ???

Squid user access report
Date: 13 Jul 2008 (update :: 05:00 :: 13 Jul 2008)

Top Sites Report
Big Files Report

Time User Real Name Connect Bytes % Group

1 [Graph Report] #000 ? 2 180 1.1 G 100.0% ?