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Installation help required

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • D Offline
    di66er
    last edited by Jul 13, 2008, 3:26 PM

    I have been trying to install pfsense now for 2 days, I have burnt 2 cd images but still cant get it to load. Each time its hanging on

    GEOM_LABEL and completely locking up to the extend you have to reset the PC

    Does anyone have a suggestion

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    • C Offline
      Cry Havok
      last edited by Jul 13, 2008, 6:52 PM

      Yeah, post details of the version of pfSense you're trying to install, what hardware you're using and what type of CD-ROM you're trying to install from.

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      • D Offline
        di66er
        last edited by Jul 13, 2008, 11:55 PM

        The unit is a
        MSI K8T Neo2-F Mainboard with the following

        BIOS
          • The mainboard BIOS provides "Plug & Play" BIOS which detects the peripheral devices and expansion cards of the board automatically. 
        • The mainboard provides a Desktop Management Interface (DMI) function which records your mainboard specifications.

        On-Board IDE 
          • An IDE controller on the VT8237 chipset provides IDE HDD/CD-ROM with PIO, Bus Master and Ultra DMA 66/100/133 operation modes. It can connect 4 Ultra ATA drives. 
        • Serial ATA/150 controller integrated in VT8237

        • Up to 150MB/s transfer speed
        • Can connect up to 2 Serial ATA drives
        • Support RAID 0, RAID 1

        Audio
          • 8 Channel software audio codec Realtek ALC850
        • Compliance with AC97' v2.3 Spec 
        • Meet PC2001 audio performance requirement 
        • Provide onboard SPDIF out

        Network
          • Realtek 8110S Dual layout 
        • Integrated Gigabit Ethernet MAC and PHY transceiver, auto-negotiation operation. 
        • Supports single-port 10MB/s, 100MB/s, 1000MB/s Base-T application. 
        • Compliance with PCIv2.2 and LAN on Motherboard (LOM) standard.

        On-Board Peripherals
          - 1 floppy port supports 1 FDD with 360K, 720K, 1.2M, 1.44M and 2.88Mbytes

        • 1 serial ports COM1
        • 1 parallel port supports SPP/EPP/ECP mode
        • 8 USB 2.0 ports (Rear x 4 / Front x 4)
        • 5 audio ports in vertical (Left, Center, Right, Line-in, MIC)
        • 1 SPDIF out
        • 1 RJ-45 jack 
          -  1 IrDA connector for SIR/ASKIR/HPSIR

        The processor is AMD 64 4000+

        Its pfSense v1.2 downloaded from http://www.pfsense.org/mirror.php?section=downloads

        Burnt onto a Datasafe CDR one at 48x the second at 16x but still have the same outcome and hang in the same spot.

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        • C Offline
          Cry Havok
          last edited by Jul 14, 2008, 12:07 PM

          What type of HD do you have connected (PATA or SATA), what type of CD-ROM drive are you using to install from, what other hardware do you have installed?

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          • D Offline
            di66er
            last edited by Jul 14, 2008, 1:21 PM

            Its a standard IDE HDD and a DVD Combo drive, all the above are onboard devices. I also have an nVidia video card and 3 realtek lan cards

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            • C Offline
              Cry Havok
              last edited by Jul 14, 2008, 6:48 PM

              Have you read and followed http://devwiki.pfsense.org/wikka.php?wakka=BootTroubleShooting?

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              • H Offline
                HaOsLsE
                last edited by Jul 14, 2008, 7:17 PM

                I agree with havoc about reading.  I am not familiar with that error as all my installs worked pretty much flawlessly.  Although I haven't used anything as new as you are trying.  I've used from p2's up to p4's though with no problem.  Intel cards work the best , and I've used 3com and several netgears.  Your problem sounds like a hard drive issue.  Are you trying to set specific parameters? I just use default.  Maybe try another hard drive.  Good luck.

                I am Hole.

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                • D Offline
                  di66er
                  last edited by Jul 14, 2008, 9:17 PM

                  There isn't a floppy and its switch off in the Bios, the Bios is the latest version

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                  • C Offline
                    Cry Havok
                    last edited by Jul 15, 2008, 6:51 AM

                    Did you read and follow that guide?  It's also worth disabling ACPI to see if that's the problem.

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                    • C Offline
                      cmb
                      last edited by Jul 18, 2008, 11:44 PM

                      generally when you see a freeze at that point it's ACPI. See the boot troubleshooting page previously linked.

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                      • D Offline
                        di66er
                        last edited by Jul 19, 2008, 11:54 PM

                        I have followed the suggestions, as previously stated I have no fdd and have also disabled ACPI in the bios but it still locks up in the same place

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                        • W Offline
                          wallabybob
                          last edited by Jul 20, 2008, 10:06 PM Jul 20, 2008, 9:44 PM

                          I suspect that you are using pfSense 1.2 thats based on FreeBSD 6.2. You may have more success with the pfSense kit that based on FreeBSD 6.3. This kit can be downloaded from http://cvs.pfsense.org/~sullrich/testing_images/6/FreeBSD_RELENG_6_3/pfSense_RELENG_1_2/

                          Alternatively you could try one of the 1.2.1-BETA snapshot images - see the 6th July 2008 announcement of the availability of pfsense 1.2.1 snapshots for a link to  the location of the builds. The announcement is in http://blog.pfsense.org/?p=207

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                          • G Offline
                            Gob
                            last edited by Jul 21, 2008, 1:01 PM

                            I had this issue yesterday during an install.
                            Went away and came back 20 mins later and it had continued onto a successful install.
                            Wrote to HDD and all subsequent reboots go straight through.

                            If I fix one more thing than I break in a day, it's a good day!

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                            • D Offline
                              di66er
                              last edited by Jul 21, 2008, 11:00 PM

                              Tried your suggestion. Left it 2 hours but still the same.

                              Reading between the lines I could need to

                              Change mobo
                              Change HDD
                              Change CDRom
                              Change Leads
                              Change whatever else!!!!!

                              Whats the point

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                              • J Offline
                                jim.vanderveen
                                last edited by Jul 24, 2008, 1:55 AM

                                @di66er:

                                I have followed the suggestions, as previously stated I have no fdd and have also disabled ACPI in the bios but it still locks up in the same place

                                Hey di66er, I had a similar problem a while ago. BIOS/ACPI wasn't playing nice with FreeBSD, and fiddling with BIOS wasn't helping. On the FreeBSD boot menu (something like 8-9 choices?), you have only a few seconds to hit a key to override the default. Hit one of the arrow keys to stop the timer, then choose the option to disable ACPI kernel. Hopefully that'll work for you!

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                                • D Offline
                                  di66er
                                  last edited by Jul 24, 2008, 12:18 PM

                                  Tried that but stiil hangs on GEO_LABEL

                                  Could this have something to do with the system being 64bit

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                                  • W Offline
                                    wallabybob
                                    last edited by Jul 24, 2008, 12:55 PM

                                    Have you tried one of the 1.2.1 BETA testing images?

                                    I can't see how 64 bits would be an issue: the 64-bit capable CPUs also execute the 32-bit instructions and pfSense is 32-bit software.

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                                    • D Offline
                                      di66er
                                      last edited by Jul 24, 2008, 3:37 PM

                                      At this point I can say I think I have tried every distro of pfsense.

                                      I have disks everywhere

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                                      • H Offline
                                        HaOsLsE
                                        last edited by Jul 25, 2008, 7:16 PM

                                        Those are good ideas, 1.2 release seems real stable and works on everything I throw it on…if you still have problems, maybe try another HDD and make sure to disable ACPI.  I have disabled ACPI on all my installs with no issues.

                                        I am Hole.

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                                        • D Offline
                                          di66er
                                          last edited by Jul 27, 2008, 8:45 PM

                                          I had an old 8 gig hdd so tired that also tried different distros but still hanging at same place

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