Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG2100 run usbrecovery

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    7 Posts 3 Posters 1.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • P
      peterlecki
      last edited by

      Got a brand new SG2100. I want to run CE on it.
      So I downloaded and tried installing these images:

      • pfSense-CE-memstick-ADI-2.5.1-RELEASE-amd64.img.gz

      • pfSense-CE-memstick-serial-2.5.1-RELEASE-amd64.img.gz

      In Putty on Windows:

      Marvell>> run usbrecovery
      
      MMC erase: dev # 0, block # 0, count 4194304 ... 4194304 blocks erased: OK
      resetting USB...
      USB0:   Register 2000104 NbrPorts 2
      Starting the controller
      USB XHCI 1.00
      USB1:   USB EHCI 1.00
      scanning bus 0 for devices... 1 USB Device(s) found
      scanning bus 1 for devices... EHCI timed out on TD - token=0x80008d80
      
            USB device not accepting new address (error=22)
      1 USB Device(s) found
             scanning usb for storage devices... 0 Storage Device(s) found
      ** Bad device usb 0 **
      

      Tried a different thumbdrive:

      Marvell>> run usbrecovery
      
      MMC erase: dev # 0, block # 0, count 4194304 ... 4194304 blocks erased: OK
      resetting USB...
      USB0:   Register 2000104 NbrPorts 2
      Starting the controller
      USB XHCI 1.00
      USB1:   USB EHCI 1.00
      scanning bus 0 for devices... 1 USB Device(s) found
      scanning bus 1 for devices... 2 USB Device(s) found
             scanning usb for storage devices... 1 Storage Device(s) found
      ** Unrecognized filesystem type **
      

      Tried both Rufus and Disk Imager, same result.

      P 1 Reply Last reply Reply Quote 0
      • P
        peterlecki @peterlecki
        last edited by

        I can flash plus-recovery image but not CE. Is this expected?

        B 1 Reply Last reply Reply Quote 0
        • B
          bigsy @peterlecki
          last edited by bigsy

          @peterlecki Curious why you want to run CE on this device?

          The SG-2100, which uses an ARM64 CPU, will run only pfSense Factory Edition (2.4.5p1) or pfSense Plus (21.02 and later).

          CE is only available for x86-64 (amd64) hardware.

          P 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Exactly that, there is no CE image for the SG-2100. It requires a specific arm64 image.
            Open a ticket if you need a fimrware image: https://go.netgate.com/

            Steve

            1 Reply Last reply Reply Quote 0
            • P
              peterlecki @bigsy
              last edited by

              @bigsy @stephenw10
              I already requested and was provided a Plus-Recovery factory image so I'm good on that. I only wanted CE because I was under the impression that the Plus image required a paid subscription to update. Is that not the case?

              B 1 Reply Last reply Reply Quote 0
              • B
                bigsy @peterlecki
                last edited by bigsy

                @peterlecki No that is not the case at all. It is free for Netgate appliances.

                If you want to run it on non-Netgate hardware, once it is available, "there will be a no charge path for home and lab use and a chargeable version for commercial use."

                1 Reply Last reply Reply Quote 1
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Oh, indeed! There's no charge for Plus on our hardware. 👍

                  1 Reply Last reply Reply Quote 1
                  • First post
                    Last post
                  Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.