Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Submitting crashdump

    Scheduled Pinned Locked Moved General pfSense Questions
    10 Posts 3 Posters 956 Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • G Offline
      gmipf
      last edited by gmipf

      I would like to submit a crash report, where I can upload the file? I also need to remove the hostname from crashdump.

      Hardware is Netgate SG-2220.

      1 Reply Last reply Reply Quote 0
      • jimpJ Offline
        jimp Rebel Alliance Developer Netgate
        last edited by

        Post it here on the forum, there is no private submission mechanism any longer.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        G 1 Reply Last reply Reply Quote 0
        • G Offline
          gmipf @jimp
          last edited by

          textdump.zip

          I have removed physical addresses and the hostname.

          1 Reply Last reply Reply Quote 0
          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            It was an issue in the ath NIC/driver:

            db:0:kdb.enter.default>  show pcpu
            cpuid        = 1
            dynamic pcpu = 0xfffffe007dbff380
            curthread    = 0xfffff80004436740: pid 12 tid 100044 "irq16: ath0"
            curpcb       = 0xfffff80004436ce0
            fpcurthread  = none
            idlethread   = 0xfffff8000418d740: tid 100004 "idle: cpu1"
            curpmap      = 0xffffffff8368d5a8
            tssp         = 0xffffffff83717688
            commontssp   = 0xffffffff83717688
            rsp0         = 0xfffffe00185afe00
            kcr3         = 0x3d05000
            ucr3         = 0xffffffffffffffff
            scr3         = 0x7874d000
            gs32p        = 0xffffffff8371dea0
            ldt          = 0xffffffff8371dee0
            tss          = 0xffffffff8371ded0
            tlb gen      = 60618
            curvnet      = 0
            db:0:kdb.enter.default>  bt
            Tracing pid 12 tid 100044 td 0xfffff80004436740
            kdb_enter() at kdb_enter+0x37/frame 0xfffffe00185af830
            vpanic() at vpanic+0x197/frame 0xfffffe00185af880
            panic() at panic+0x43/frame 0xfffffe00185af8e0
            trap_fatal() at trap_fatal+0x391/frame 0xfffffe00185af940
            trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00185af990
            trap() at trap+0x286/frame 0xfffffe00185afaa0
            calltrap() at calltrap+0x8/frame 0xfffffe00185afaa0
            --- trap 0xc, rip = 0xffffffff80f1f3bc, rsp = 0xfffffe00185afb70, rbp = 0xfffffe00185afbc0 ---
            ieee80211_beacon_update() at ieee80211_beacon_update+0x7ac/frame 0xfffffe00185afbc0
            ath_beacon_generate() at ath_beacon_generate+0x46/frame 0xfffffe00185afc10
            ath_beacon_proc() at ath_beacon_proc+0x241/frame 0xfffffe00185afc60
            ath_intr() at ath_intr+0x4b8/frame 0xfffffe00185afc90
            ithread_loop() at ithread_loop+0x23c/frame 0xfffffe00185afcf0
            fork_exit() at fork_exit+0x7e/frame 0xfffffe00185afd30
            fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00185afd30
            --- trap 0, rip = 0, rsp = 0, rbp = 0 ---
            db:0:kdb.enter.default>  ps
            

            No time stamps on the console buffer, how long after the upgrade did that happen?

            The reported pfSense version is still 2.5.0 so maybe it didn't complete the upgrade as expected.

            Have you been using the wifi card for some time?

            Steve

            G 1 Reply Last reply Reply Quote 0
            • G Offline
              gmipf @stephenw10
              last edited by

              @stephenw10

              I'm not sure when I had done the update, but I could swear I also logged in several times after the crashdump time stamp and didn't ever see this. Is it possible that this is something older before the update? Is it possible to reinstall the update?

              G 2 Replies Last reply Reply Quote 0
              • G Offline
                gmipf @gmipf
                last edited by gmipf

                @gmipf

                I have checked the email notifications, the latest system upgrade message is from 16.04.21:

                Notifications in this message: 1
                ================================
                
                13:32:29 System is going to be upgraded.  Rebooting in 10 seconds.
                
                

                Crashdump is from 19:11:03 several hours after the update it seems.

                1 Reply Last reply Reply Quote 0
                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  It's possible, but unlikely, nothing was logged to the console since then until the crash.

                  That the first crash you've seen there?

                  Crashes that infrequent make testing difficult.

                  Steve

                  G 1 Reply Last reply Reply Quote 0
                  • G Offline
                    gmipf @gmipf
                    last edited by

                    @gmipf The wifi card is my main wlan here, so it is always in use. (But pretty poor performance)

                    1 Reply Last reply Reply Quote 0
                    • G Offline
                      gmipf @stephenw10
                      last edited by gmipf

                      @stephenw10

                      Its the first crash since this update.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, I'm not aware of anything there that actually causes a kernel panic.

                        You see any errors in the wireless logs?

                        You might try a 2.5.2 snapshot. Or 2.6 even. But if this is the first time you've seen an issue since April it's almost impossible to know if it makes any difference.

                        Steve

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.