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Changing realtek NIC to Intel Nic unsuccesfull

Scheduled Pinned Locked Moved General pfSense Questions
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  • K
    klemire
    last edited by Jun 23, 2021, 7:12 PM

    Hello,

    I've made a previous post about a month ago about how to change from our realtek nic to the intel nic that shows compatible on our Super Micro XG-1537.

    Basically, we've ordered a AOC-SGP-I4, which has intel chip and is the one supported when you look on the netgate website.

    I've tried doing the upgrade 3 times so far.

    The card goes in fine, the port shows up in the GUI/CLI. I can reassign our LAN/WAN on those ports and I can access them.

    Once we reassign our LAGG with all of our 6 VLANs, the ports on the intel NIC stays down. We've tried going into the switch to see if the port speed was different, all seems fine from the switch, it even shows that the trunk is running from the switch CLI.

    We've tried reuploading the config file with the proper change made to it so that it matches the new Intel Nic interfaces, the lagg still stays down. It even shows from the PFsense CLI that the trunk is up, but the VLANs stays down and no traffic ever goes threw.

    If tried a few times, without success, we even had one of our IT consultant that's the one that installed PFsense in the first place and he also didn't understand what was going on and why the vlans were staying down.

    Is there something that were not seeing here? Might the card be faulty? Or might the PFsense have a bug or something with Intel Nics and Laggs?

    N 1 Reply Last reply Jun 23, 2021, 8:40 PM Reply Quote 0
    • N
      NollipfSense @klemire
      last edited by Jun 23, 2021, 8:40 PM

      @klemire said in Changing realtek NIC to Intel Nic unsuccesfull:

      Or might the PFsense have a bug or something with Intel Nics and Laggs?

      Wondered why you would start thinking its pfSense's fault. Did you check whether there is a bug? What's AOC-SGP-14? Why didn't you get the i350 or similar that is made by Intel

      pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
      pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

      B 1 Reply Last reply Jun 23, 2021, 9:16 PM Reply Quote 0
      • B
        bobbenheim @NollipfSense
        last edited by Jun 23, 2021, 9:16 PM

        @nollipfsense apparently it is an i350

        N 1 Reply Last reply Jun 24, 2021, 3:33 PM Reply Quote 0
        • N
          NollipfSense @bobbenheim
          last edited by Jun 24, 2021, 3:33 PM

          @bobbenheim said in Changing realtek NIC to Intel Nic unsuccesfull:

          @nollipfsense apparently it is an i350

          Well, if that's the case that leads me to think that your issue is else where and not pfSense. Even the i350 made by the Chinese work very well with pfSense.

          pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
          pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Jun 24, 2021, 5:02 PM

            That should work. We're going to need to see some data to find out why it isn't.

            Can we see the ifconfig output with the new card and the interfaces assigned?

            Steve

            1 Reply Last reply Reply Quote 0
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