Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.

    Scheduled Pinned Locked Moved General pfSense Questions
    28 Posts 11 Posters 7.7k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      If these errors persist after the upgrade (clear them, reboot, see if they happen again), that's the only time to worry.

      If they do persist, then something must have interrupted the upgrade or there is some other more subtle failure such as a corrupt filesystem or disk issue.

      While you could chase things down one by one (e.g. reboot and run fsck, pkg upgrade -f icu-69.1,1 php74-intl-7.4.20, etc.) there is no telling what other issues may be lingering. Reinstalling is your safest bet, perhaps with a disk diagnostics run in between.

      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

      Need help fast? Netgate Global Support!

      Do not Chat/PM for help!

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, I can't replicate this on anything I updated to 2.5.2.

        It happens when you just go to the page? Before you try to resole anything?

        Steve

        1 Reply Last reply Reply Quote 0
        • jsonJ
          json
          last edited by

          After clean install (and my "angry wife") problems magically disappeared. Anyway - that's not the way it should work - it's my first serious issue after lot of updates of pfSense in the past.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by stephenw10

            Do you still have the upgrade log? It looks like the upgrade failed for some reason. I still can't replicate that on anything that I've upgraded.

            Also I assume if it angered your wife there was more than just the DNS lookup in the GUI not working? 😉

            Steve

            1 Reply Last reply Reply Quote 0
            • F
              Fry-kun
              last edited by Fry-kun

              I'm having the same issue. After clearing & reboot, the problem persists:

              PHP Errors:
              [10-Jul-2021 05:49:10 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.so: invalid file format)) in Unknown on line 0
              [10-Jul-2021 05:49:10 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.so: invalid file format)) in Unknown on line 0
              [...]
              
              cat /cf/conf/upgrade_log.txt
              >>> Setting vital flag on php74... done.
              >>> Updating repositories metadata... done.
              Your system is up to date
              

              Edit: I don't have icu69, and it doesn't seem to be available

              pkg upgrade -f icu-69.1,1
              [...]
              pkg: icu-69.1,1 is not installed, therefore upgrade is impossible`
              

              There seem to exist various files in /tmp based on these error messages:

              "intl.so"),
              "libicuio.so.69"
              'intl.so'
              (Shared
              (tried:
              [...]
              
              F 1 Reply Last reply Reply Quote 0
              • F
                Fry-kun @Fry-kun
                last edited by

                For now disabled intl in /usr/local/etc/php/ext-20-intl.ini...

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  You should look at /conf/upgrade_log.latest.txt which should show the actual upgrade.

                  You should just install that pkg if for some reason it's missing:

                  pkg install icu
                  

                  If it failed to upgrade though you have specified the full pkg version so it may not see that. Try:

                  pkg upgrade -f icu
                  

                  Steve

                  F 1 Reply Last reply Reply Quote 1
                  • F
                    Fry-kun @stephenw10
                    last edited by Fry-kun

                    @stephenw10

                    cat /conf/upgrade_log.txt 
                    Your system is up to date
                    

                    icu is definitely installed but the only available version is 68.2,1 -- but php wants version 69.*

                    GertjanG 1 Reply Last reply Reply Quote 0
                    • GertjanG
                      Gertjan @Fry-kun
                      last edited by

                      @fry-kun

                      Your "/conf/upgrade_log.latest.txt" contains just that line ?

                      My "/conf/upgrade_log.latest.txt" contains the entire "2.5.2" upgrade process, 1111 lines.

                      It shows :

                      ....
                              icu: 68.2,1 -> 69.1,1 [pfSense]
                      ....
                      

                      My icu has version 69.1.1 on my "2.5.2" :

                      pkg search icu
                      icu-69.1,1                     International Components for Unicode (from IBM)
                      

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yeah if you're not seeing that it's looking at the wrong package branch I would suggest.

                        Also upgrade_log.txt is not upgrade_log.latest.txt which should show the actual upgrade.

                        Steve

                        F 1 Reply Last reply Reply Quote 0
                        • F
                          Fry-kun @stephenw10
                          last edited by

                          @stephenw10
                          I don't have upgrade_log.latest.txt, only upgrade_log.txt -- and that's all it has in it.

                          Here's what I see

                          [2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg search icu
                          icu-69.1,1                     International Components for Unicode (from IBM)
                          [2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg info icu
                          icu-68.2,1
                          Name           : icu
                          Version        : 68.2,1
                          Installed on   : Wed Feb 17 20:41:55 2021 PST
                          Origin         : devel/icu
                          Architecture   : FreeBSD:12:amd64
                          Prefix         : /usr/local
                          Categories     : devel
                          Licenses       : ICU
                          Maintainer     : office@FreeBSD.org
                          WWW            : http://site.icu-project.org/
                          Comment        : International Components for Unicode (from IBM)
                          Shared Libs provided:
                          	libicui18n.so.68
                          	libicuuc.so.68
                          	libicuio.so.68
                          	libicutu.so.68
                          	libicutest.so.68
                          	libicudata.so.68
                          Annotations    :
                          	FreeBSD_version: 1202504
                          	repo_type      : binary
                          	repository     : pfSense
                          Flat size      : 48.7MiB
                          Description    :
                          The International Components for Unicode (ICU) is a C and C++ library
                          providing Unicode support (ex. character set conversions, locales,
                          normalization, transliteration, etc.).
                          
                          More information on ICU can be found on the homepage
                          
                          WWW: http://site.icu-project.org/
                          [2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg install -f icu
                          Updating pfSense-core repository catalogue...
                          pfSense-core repository is up to date.
                          Updating pfSense repository catalogue...
                          pfSense repository is up to date.
                          All repositories are up to date.
                          Checking integrity... done (0 conflicting)
                          The most recent versions of packages are already installed
                          
                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, looks like the upgrade never completed then maybe?

                            I would re-install clean and restore the config if you can. It's hard to say what state that system is in. 2.5.2 should have icu-69. Did you try force upgrading the package like I showed above?

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              If someone still has one in this state, show the output of the following commands:

                              1. pkg version -vL=
                              2. pkg info -q
                              3. pkg check -s |& egrep -v '(Checking all|local/man|share/doc|\.dtd$|\.sample2*$|\.m4$)'

                              That last command may still show some other expecting items depending on packages you have installed.

                              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

                              1 Reply Last reply Reply Quote 0
                              • B
                                bfeitell
                                last edited by

                                I ran into this on a machine that is running the Unifi wifi controller. Reinstalling the Unifi controller pulled in the newer version of ICU. The Unifi installer for pfSense, while fantastically useful, is a bit of a dirty hack, and it has caused me grief on upgrades before.

                                For reference: https://github.com/unofficial-unifi/unifi-pfsense/blob/master/README.md

                                jimpJ 1 Reply Last reply Reply Quote 0
                                • jimpJ
                                  jimp Rebel Alliance Developer Netgate @bfeitell
                                  last edited by

                                  @bfeitell said in PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.:

                                  I ran into this on a machine that is running the Unifi wifi controller. Reinstalling the Unifi controller pulled in the newer version of ICU. The Unifi installer for pfSense, while fantastically useful, is a bit of a dirty hack, and it has caused me grief on upgrades before.

                                  For reference: https://github.com/unofficial-unifi/unifi-pfsense/blob/master/README.md

                                  It wouldn't surprise me if others in similar situations had similar causes (meaning packages from alternate repositories). If a package from some other source clobbered the "correct" version of icu/intl/whatever then it could be left in a broken state on upgrade.

                                  Not much we can do about that, though, since that's all up to the end user to manage.

                                  Still need more information from others before we can say for sure what might have led to that situation.

                                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                  Need help fast? Netgate Global Support!

                                  Do not Chat/PM for help!

                                  F 1 Reply Last reply Reply Quote 1
                                  • F
                                    Fry-kun @jimp
                                    last edited by

                                    @jimp
                                    I also have the unifi controller installed from that source. I don't think I upgraded it after the pfsense upgrade, I guess it got clobbered before the upgrade then?

                                    : pkg version -vL=
                                    Updating pfSense-core repository catalogue...
                                    pfSense-core repository is up to date.
                                    Updating pfSense repository catalogue...
                                    pfSense repository is up to date.
                                    All repositories are up to date.
                                    alsa-lib-1.1.2_2                   ?   orphaned: audio/alsa-lib
                                    boost-libs-1.72.0_3                <   needs updating (remote has 1.72.0_5)
                                    dejavu-2.37_1                      ?   orphaned: x11-fonts/dejavu
                                    fontconfig-2.13.92_2,1             <   needs updating (remote has 2.13.93,1)
                                    icu-68.2,1                         <   needs updating (remote has 69.1,1)
                                    java-zoneinfo-2021.a               ?   orphaned: java/java-zoneinfo
                                    javavmwrapper-2.7.6                ?   orphaned: java/javavmwrapper
                                    libICE-1.0.10,1                    ?   orphaned: x11/libICE
                                    libSM-1.2.3,1                      ?   orphaned: x11/libSM
                                    libX11-1.6.12,1                    ?   orphaned: x11/libX11
                                    libXau-1.0.9                       ?   orphaned: x11/libXau
                                    libXdmcp-1.1.3                     ?   orphaned: x11/libXdmcp
                                    libXext-1.3.4,1                    ?   orphaned: x11/libXext
                                    libXfixes-5.0.3_2                  ?   orphaned: x11/libXfixes
                                    libXi-1.7.10,1                     ?   orphaned: x11/libXi
                                    libXrender-0.9.10_2                ?   orphaned: x11/libXrender
                                    libXt-1.2.0,1                      ?   orphaned: x11-toolkits/libXt
                                    libXtst-1.2.3_2                    ?   orphaned: x11/libXtst
                                    libpthread-stubs-0.4               ?   orphaned: devel/libpthread-stubs
                                    libxcb-1.14_1                      ?   orphaned: x11/libxcb
                                    mongodb36-3.6.22                   ?   orphaned: databases/mongodb36
                                    openjdk8-8.282.08.1                ?   orphaned: java/openjdk8
                                    python37-3.7.9_1                   ?   orphaned: lang/python37
                                    snappy-1.1.8                       ?   orphaned: archivers/snappy
                                    snappyjava-1.1.7.5                 ?   orphaned: archivers/snappy-java
                                    unzip-6.0_8                        ?   orphaned: archivers/unzip
                                    xorgproto-2020.1                   <   needs updating (remote has 2021.4)
                                    

                                    ugh.. guess I'll have to reinstall after all :\

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      It at least sees those updates available. I would probably re-install to be sure you have a clean install but you could try a force re-install for all packages.
                                      https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#forced-pkg-reinstall

                                      Steve

                                      1 Reply Last reply Reply Quote 0
                                      • L
                                        lange.ludo
                                        last edited by

                                        Had the issue when upgrading from 2.5.x to 2.6.0…

                                        Came to success after enabling « admin » account to enable root privileges over ssh and be able to unlock « icu-68.2,1 » and update it to « icu-70.1_1,1 » :

                                        pkg unlock icu
                                        pkg delete -f icu
                                        pkg install -yf icu
                                        

                                        Trying to « simply » update the « icu » package wasn't working…

                                        M 1 Reply Last reply Reply Quote 1
                                        • M
                                          mcarson75 @lange.ludo
                                          last edited by

                                          @lange-ludo Thanks, I had the same issue upgrading to 2.6.0 and this fixed it for me.

                                          1 Reply Last reply Reply Quote 0
                                          • First post
                                            Last post
                                          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.