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    remote ftp ssl access failed

    Scheduled Pinned Locked Moved Firewalling
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    • S
      sasa1 @johnpoz
      last edited by

      @johnpoz in Filezilla I try the ftp connection and the exchanged packets are the ones I sent you, I also tried from another PC and the result is the same.
      What can I try?
      thank you

      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @sasa1
        last edited by

        Well if your client is not sending hello, and just closing the connection.. That is on the client.

        Can you post up packet capture from your test machine.. This will only have your local IP and the servers IP in, so I can take a look and compare to mine.. As you saw in my sniff client hello is sent.. Your log shows sent, but its not what the sniff shows.

        You should be able to attach your sniff, or post it else where and let me know the link, etc.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

        johnpozJ 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator @johnpoz
          last edited by

          here for example is on my client

          sniff.jpg

          And here is the pcap

          ftp.pcapng

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          S 1 Reply Last reply Reply Quote 0
          • S
            sasa1 @johnpoz
            last edited by

            @johnpoz how can i send the file?

            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @sasa1
              last edited by

              @sasa1 just upload it

              upload.jpg

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              S 1 Reply Last reply Reply Quote 0
              • S
                sasa1 @johnpoz
                last edited by

                @johnpoz ![0_1628094485640_packetcapture (12).cap](Uploading 100%)

                johnpozJ 1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @sasa1
                  last edited by

                  @sasa1

                  That didn't seem to finish

                  finish.jpg

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • S
                    sasa1 @johnpoz
                    last edited by

                    @johnpoz I have tried several times to upload file but it always remains in this state.

                    johnpozJ 1 Reply Last reply Reply Quote 0
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator @sasa1
                      last edited by

                      How big is the file? Should be pretty tiny.. mine like 17KB

                      Upload it elsewhere, googledrive, dropbox, I will PM you my email.. just email it too me.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        sasa1 @johnpoz
                        last edited by

                        @johnpoz ok thanks, I'm waiting for your email.

                        johnpozJ 1 Reply Last reply Reply Quote 0
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator @sasa1
                          last edited by johnpoz

                          @sasa1 I already PM'd it to you long time ago..

                          PM.jpg

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            sasa1 @johnpoz
                            last edited by

                            @johnpoz thanks, i sent the file.

                            johnpozJ 1 Reply Last reply Reply Quote 0
                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator @sasa1
                              last edited by johnpoz

                              Ok - you send the hello... Then the server closes the session (fin,ack) vs sending back the server hello

                              This has nothing to do with pfsense.

                              fin.jpg

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                sasa1 @johnpoz
                                last edited by

                                @johnpoz I have tried from many servers that they are on distinct networks (even geographically distant) but when I am behind pfsense I always have the same problem.
                                how can such a thing happen?
                                thanks.

                                johnpozJ 1 Reply Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator @sasa1
                                  last edited by johnpoz

                                  I have no idea - I am behind pfsense, zero issues as you have seen. But clearly the server sends you a FIN vs server hello.. How does that have anything to do with pfsense?

                                  Are you running IPS on pfsense? pfsense has nothing to do with this communication, it passes traffic or it doesn't.. Its not going have the server send you a FIN..

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    sasa1 @johnpoz
                                    last edited by

                                    @johnpoz I also tried on a new PC with Windows 10 (the other PCs are with Windows Server), only the operating system and nothing else and I have the same error message.

                                    johnpozJ 1 Reply Last reply Reply Quote 0
                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator @sasa1
                                      last edited by

                                      Maybe the site doesn't like your IP?

                                      The server is sending you a fin vs server hello.. Contact them.. Pfsense doesn't send fin in place of server, the server your talking to does that.

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        sasa1 @johnpoz
                                        last edited by

                                        @johnpoz I also tried from other networks (with different public IP address) but unfortunately the behavior does not change
                                        I cannot understand how this situation is possible
                                        anyway thanks for the support

                                        johnpozJ 1 Reply Last reply Reply Quote 0
                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator @sasa1
                                          last edited by

                                          I don't understand it either.. I have no issues, using pfsense (pfsense wouldn't interfere with traffic anyway).. its either allowed or its not.. Your allowed to talk to the server via port 21... The same session is used to. Your seeing a fin back from the server, pfsense can not send those.

                                          Can you send me a pcap from the wan side this time to validate that the client hello is being sent out the wan.. you can send to the same email address you did before.

                                          Its possible with IPS that the client hello is being blocked, and then the server says well no client hello so just close.. Are you running ips - Snort? Or Suricata?

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                                          johnpozJ 1 Reply Last reply Reply Quote 0
                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @johnpoz
                                            last edited by

                                            I got your latest email, not the actual capture but a picture.

                                            In that looks like your sending fin to server, vs your hello.

                                            Again I ask are you running IPS? The lan side sniff does not match up with the wan side. On the lan your showing sending a client hello and server sending back fin. But on wan side looks like your just sending fin and not the client hello.

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                                            S 1 Reply Last reply Reply Quote 0
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