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    WAN losing IP displays 0.0.0.0

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • M Offline
      martylavender
      last edited by

      Setup is as follows:

      AT&T GigaPower NVG599 > pfSense 2.3.1_5 > NetGear GS108 Unmanaged switch > Devices

      NVG599 is set to passthrough to pfSense MAC address
      pfSense is grabbing public IP from NVG599
      LAN side of pfSense is 192.168.1.1

      Renewing IP on client machine grabs IP from pfSense

      Attempt to load a website
      No go
      Connection times out

      Check Gateway status in pfSense
      Status shows Offline
      Status eventually goes to Pending
      When Pending status shows up the start button appears on this page
      Back to dashboard
      WAN shows 0.0.0.0

      Rebooting pfSense will get the WAN IP address back
      Eventually repeats above behavior

      Immediately after the reboot clients are able to get out very slowly
      Then connections die

      Looking at Firewall logs I noticed that traffic appears that it is getting passed between the LAN to the WAN as I see green checkmarks
      So I feel that pfSense itself is working

      Am I doing something wrong here? Why would pfSense continue to lose the WAN IP?

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      • M Offline
        martylavender
        last edited by

        So I was told to either disable Gateyway monitoring or change the monitor IP to something like Googles DNS addresses.

        I disabled Gateway monitoring all together.

        Clients still cannot get online. It seems it may be a DNS issue?

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        • E Offline
          edmund
          last edited by

          I don't think that disabling the gateway monitoring will help.

          I'm having similar problems with a fresh 2.3.1 install - after playing with it for a few hours I think that the problem is related to the WAN DHCP failing to start up after a reboot - the dpinger service will not run and can not be restarted until I manually go to the WAN interface and renew the DHCP request.

          But what's odd is that I restored the system to the older 2.3.1-RELEASE version and, after a reboot with the WAN interface displaying its status up but without an IP address, it manages to discover that  there's an update available.  So the WAN interface must be passing data - a screen capture is attached showing this - an update is available even though the dashboard shows the no WAN connection and NTP failing to update and dpinger is dead.

          This was a fresh install from a USB drive with only the basic configuration questions answered - no other changes to the configuration.  Initially it works until you reboot, then it fails.

          2.3.1-release.PNG
          2.3.1-release.PNG_thumb

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          • E Offline
            edmund
            last edited by

            Based on what I've seen this morning on my system, try setting the firewall WAN interface to force 100base TX Full-Duplex.  If that fixes it check that your WAN cable is really CAT6 capable.

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