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    Upgrade from 2.3.1_1 -> 2.3.1_5 php pages not working

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • T
      T-Monster
      last edited by

      I recently upgraded my firewall from 2.3.1-RELEASE-p1 (i386) to 2.3.1-RELEASE-p5 (i386)

      Everything upgraded fine… all working fine... until... :)

      This morning I tried to access the Wake-on-LAN service (services_wol.php) - all I see is a bunch of ASCII art, something like:

      HMa(DY(�5(�(�5(�(H5(�((�(@c(5
      

      Strange… so I thought I'd try in Chrome (I used Firefox initially), posted the full URL in to the address bar and got the same results - which was stranger as I hadn't authenticated via Chrome.

      So, I tried more pages: Dynamic DNS, Firewall Aliases, Diagnostics ARP Table... all the same.

      Starting to feel panic, I thought I'd SSH in to the firewall and see if there's anything looking strange in there - SSH works, but option 8 (Shell) gives:

      /etc/rc.initial: /bin/tcsh: Exec format error
      

      And returns to the Welcome menu

      As this is the only firewall, I'm a little cautious of rebooting it in case it all fails.

      I have repeated the upgrade on the VM appliance, upgrading it from 2.3.1-RELEASE-p1 (amd64) to 2.3.1-RELEASE-p5 (amd64) and that works fine.

      So, is the problem with the i386 version, my installation, or some other issue?

      Does anyone have anyother i386 installation to compare with?

      (And as far as I can tell, the hardware I'm using can only support i386 - it can't support 64bit)

      Thanks

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      • J
        JorgeOliveira
        last edited by

        I think you should try using the development snapshots, they are fairly stable and 2.3.2 should be around the corner:
        https://snapshots.pfsense.org/

        My views have absolutely no warranty express or implied. Always do your own research.

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        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by

          That sounds like you had the wrong architecture set and upgraded i386 to amd64. That's pretty hard to do in 2.3 I think.

          Your best bet is probably to download the proper image for your architecture, reinstall fresh, and restore your backup configuration.

          If you want to do some sleuthing first it would be interesting to boot from the aforementioned install media, use the (R)ecovery mode option, and see what's up.

          On my system I ran

          mount /dev/ada0s1a /mnt (Your disk device might be different.)

          then

          file /mnt/bin/tcsh

          and received:

          /mnt/bin/tcsh: ELF 64-bit LSB executable, x86-64, version 1 (FreeBSD), dynamically linked, interpreter /libexec/ld-elf.so.1, for FreeBSD 10.3, stripped

          The output of:

          cat /mnt/cf/conf/upgrade_log.txt

          might be interesting too.

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

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          • T
            T-Monster
            last edited by

            @JorgeOliveira:

            I think you should try using the development snapshots, they are fairly stable and 2.3.2 should be around the corner:
            https://snapshots.pfsense.org/

            Yes, I have considered that for my (offline) VM, so that I can keep up with changes… but the firewall support is in a quiet period at the moment so it doesn't get looked at for months at a time (which is a good thing!  ;) )

            @Derelict:

            That sounds like you had the wrong architecture set and upgraded i386 to amd64. That's pretty hard to do in 2.3 I think.

            Good point, but I checked and it's definitely at i386

            Unfortunately, this particular forum thread has come to a quick (but good) end.

            Later this morning, I lost communications entirely through the firewall, so decided that a power cycle was going to have to happen… and now the firewall is back up, "all" (the one's I checked) .php files are working and SSH is working too.

            So, I'm not sure what the original problem is / was - which is worse, as I don't know the root cause.

            I'll have another look at your pointers there Derelict, and see if something obvious pops up - it maybe that I just need to do a fsck (for example)...

            Thanks for the help!

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              Sounds like the disk is getting ready to die, but it could easily be another hardware problem such as RAM.

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

              Need help fast? Netgate Global Support!

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              • T
                T-Monster
                last edited by

                Yep… the (flash) disk died  :'(

                Taking the firewall out and putting on the bench, it was easy to see the boot sequence struggling with read errors.

                I booted into single user mode, fsck'd it - seemed ok - but then the next boot it was just a mess  :o

                So, I have a temporary solution to get it back in to service until I build a new unit.

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