Latest pfsense with Huawei e392 only shows cuau0 cuau1

[JohnnyVegas]

Hi - I have a pfsense supported e392 usb modem and it refuses to open up it's com ports to usb (cuaU0.0,cuaU0.1 etc) - What steps can I take to rectify this? How can I use usb_modeswitch?

I have tried the command mentioned in the wiki to eject the cdrom device but this makes no difference.

usbconfig -d ugen4.2 dump_device_desc
ugen4.2: <huawei mobile="" huawei="" technologies="">at usbus4, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (500mA)

bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0200
  bDeviceClass = 0x0000  <probed by="" interface="" class="">bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0000
  bMaxPacketSize0 = 0x0040
  idVendor = 0x12d1
  idProduct = 0x151a
  bcdDevice = 0x0000
  iManufacturer = 0x0003  <huawei technologies="">iProduct = 0x0002  <huawei mobile="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001</no></huawei></huawei></probed></huawei>

[AndrewZ]

What is the firmware version on your modem?
In which mode are you going to use your modem - RAS or NDIS (means PPP or Network Card)?
If you see no com port created in pfSense - plug your modem into any computer, make sure it's detected by the OS and check from any terminal emulator:

AT^SETPORT?