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[DNS Resolver] unable to resolve paypal.com sometimes

Scheduled Pinned Locked Moved DHCP and DNS
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  • M
    megagolgoth
    last edited by Aug 6, 2016, 10:01 PM

    Hi,

    I activated Unbound on my pfsense appliance, and I'm unable accessing paypal.com sometimes. I make a "dig paypal.com" on different computers, and this is the same answer : no ip for paypal.com . Now it's working, maybe tomorrow it won't work.

    Pfsense up-to-date (2.3.2), DNS server configured are :
        127.0.0.1
        80.67.169.12
        80.67.169.40
        2001:910:800::12
        2001:910:800::40

    On "DNS Resolver", these option are activated :
      DNSSEC Support
      Forwarding Mode
      Register DHCP leases in the DNS Resolver
      Register DHCP static mappings in the DNS Resolver

    I don't know how to investigate this problem. I think i didn't setup correctly something, but i don't figure what… Could you help me?

    Megagolgoth

    1 Reply Last reply Reply Quote 0
    • J
      johnpoz LAYER 8 Global Moderator
      last edited by Aug 7, 2016, 10:42 AM

      " Forwarding Mode"

      Well ask ns your forwarding to why its not resolving.. Do all of your forwarders support dnssec?  If your going to use the forwarder mode, you might as well just use actual forwarder atleast it can ask all of your forwarders all at the same time and use the first response.  With unbound it asks 1 at a time.  So if your first one doesn't answer then yeah you can have timeouts, etc.

      When you did, your asking pfsense or some other dns directly on your clients.  What is the status of your response when you query?

      dig paypal.com

      ; <<>> DiG 9.10.4-P2 <<>> paypal.com                                   
      ;; global options: +cmd                                                 
      ;; Got answer:                                                         
      ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 754                 
      ;; flags: qr rd ra ad; QUERY: 1, ANSWER: 4, AUTHORITY: 4, ADDITIONAL: 1

      ;; OPT PSEUDOSECTION:                                                   
      ; EDNS: version: 0, flags:; udp: 4096                                   
      ;; QUESTION SECTION:                                                   
      ;paypal.com.                    IN      A

      ;; ANSWER SECTION:                                                     
      paypal.com.            300    IN      A      64.4.250.24             
      paypal.com.            300    IN      A      64.4.250.23             
      paypal.com.            300    IN      A      66.211.169.3           
      paypal.com.            300    IN      A      66.211.169.66

      ;; AUTHORITY SECTION:                                                   
      paypal.com.            300    IN      NS      ns2.p57.dynect.net.     
      paypal.com.            300    IN      NS      ns1.p57.dynect.net.     
      paypal.com.            300    IN      NS      ns4.p57.dynect.net.     
      paypal.com.            300    IN      NS      ns3.p57.dynect.net.

      ;; Query time: 34 msec                                                 
      ;; SERVER: 192.168.9.253#53(192.168.9.253)                             
      ;; WHEN: Sun Aug 07 05:39:48 Central Daylight Time 2016                 
      ;; MSG SIZE  rcvd: 189

      You will notice that the TTL of paypal is very short 5 minutes.. so yeah if your having issues with your dns and it has to ask over and over and over again because of the short ttl then sure your problem going to see problems with it resolving.  I show paypal.com dnssec valid, but maybe your forwarder does not support it?

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      1 Reply Last reply Reply Quote 0
      • M
        megagolgoth
        last edited by Sep 7, 2016, 6:52 PM

        Hi,

        For the moment i'm not able getting a resolution for paypal.com :

        $ dig paypal

        ; <<>> DiG 9.10.3-P4-Ubuntu <<>> paypal
        ;; global options: +cmd
        ;; Got answer:
        ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 62276
        ;; flags: qr rd ra ad; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

        ;; OPT PSEUDOSECTION:
        ; EDNS: version: 0, flags:; udp: 1280
        ;; QUESTION SECTION:
        ;paypal. IN A

        ;; AUTHORITY SECTION:
        . 39199 IN SOA a.root-servers.net. nstld.verisign-grs.com. 2016090700 1800 900 604800 86400

        ;; Query time: 92 msec
        ;; SERVER: 127.0.1.1#53(127.0.1.1)
        ;; WHEN: Wed Sep 07 20:46:24 CEST 2016
        ;; MSG SIZE  rcvd: 110

        I didn't know much on DNS stuf…

        1 Reply Last reply Reply Quote 0
        • R
          RonpfS
          last edited by Sep 7, 2016, 7:10 PM

          Check the Resolver Logs, maybe restart it so it will log messages.

          Unbound need restart to log

          2.4.5-RELEASE-p1 (amd64)
          Intel Core2 Quad CPU Q8400 @ 2.66GHz 8GB
          Backup 0.5_5, Bandwidthd 0.7.4_4, Cron 0.3.7_5, pfBlockerNG-devel 3.0.0_16, Status_Traffic_Totals 2.3.1_1, System_Patches 1.2_5

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          • J
            johnpoz LAYER 8 Global Moderator
            last edited by Sep 7, 2016, 7:30 PM

            "dig paypal"

            You didn't ask for www.paypal.com you ask for paypal. which yea not going to resolve and you got told go ask the root servers..

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            1 Reply Last reply Reply Quote 0
            • R
              RonpfS
              last edited by Sep 7, 2016, 7:32 PM

              @megagolgoth:

              I don't know how to investigate this problem. I think i didn't setup correctly something, but i don't figure what… Could you help me?

              And do you need to use the Forwarding mode, why not leave the DNS Server lines empty and use unbound with Forwarding mode disabled ?

              2.4.5-RELEASE-p1 (amd64)
              Intel Core2 Quad CPU Q8400 @ 2.66GHz 8GB
              Backup 0.5_5, Bandwidthd 0.7.4_4, Cron 0.3.7_5, pfBlockerNG-devel 3.0.0_16, Status_Traffic_Totals 2.3.1_1, System_Patches 1.2_5

              1 Reply Last reply Reply Quote 0
              • J
                johnpoz LAYER 8 Global Moderator
                last edited by Sep 7, 2016, 7:46 PM

                I am curious what your using for dns??

                ;; SERVER: 127.0.1.1#53(127.0.1.1)

                Tells me you asked the local host that you did the query on that was running some sort of caching dns?  Which is setup to do what resolver or forward, forward to where?  But again yeah paypal. is never in a million years going to resolve no matter what you are using..  Its not a valid fqdn on the public internet.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

                1 Reply Last reply Reply Quote 0
                • M
                  megagolgoth
                  last edited by Sep 7, 2016, 7:54 PM

                  @johnpoz:

                  "dig paypal"

                  You didn't ask for www.paypal.com you ask for paypal. which yea not going to resolve and you got told go ask the root servers..

                  You're right so :
                  dig paypal.com

                  ; <<>> DiG 9.10.3-P4-Ubuntu <<>> paypal.com
                  ;; global options: +cmd
                  ;; Got answer:
                  ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 64506
                  ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

                  ;; OPT PSEUDOSECTION:
                  ; EDNS: version: 0, flags:; udp: 4096
                  ;; QUESTION SECTION:
                  ;paypal.com. IN A

                  ;; Query time: 73 msec
                  ;; SERVER: 127.0.1.1#53(127.0.1.1)
                  ;; WHEN: Wed Sep 07 21:53:37 CEST 2016
                  ;; MSG SIZE  rcvd: 3

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                  • J
                    johnpoz LAYER 8 Global Moderator
                    last edited by Sep 7, 2016, 8:02 PM Sep 7, 2016, 7:59 PM

                    ";; SERVER: 127.0.1.1#53(127.0.1.1)"

                    So what are you running on 127.0.1.1 (localhost) clearly your not on pfsense, clearly your not asking pfsense - so what is running on that box for dns?

                    Do a dig direct to one of their authoritative servers..

                    example
                    [2.3.2-RELEASE][root@pfSense.local.lan]/root: dig @ns1.p57.dynect.net paypal.com

                    ; <<>> DiG 9.10.4-P2 <<>> @ns1.p57.dynect.net paypal.com
                    ; (2 servers found)
                    ;; global options: +cmd
                    ;; Got answer:
                    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20591
                    ;; flags: qr aa rd; QUERY: 1, ANSWER: 2, AUTHORITY: 4, ADDITIONAL: 1
                    ;; WARNING: recursion requested but not available

                    ;; OPT PSEUDOSECTION:
                    ; EDNS: version: 0, flags:; udp: 4096
                    ;; QUESTION SECTION:
                    ;paypal.com.                    IN      A

                    ;; ANSWER SECTION:
                    paypal.com.            300    IN      A      64.4.250.23
                    paypal.com.            300    IN      A      64.4.250.24

                    ;; AUTHORITY SECTION:
                    paypal.com.            300    IN      NS      ns1.p57.dynect.net.
                    paypal.com.            300    IN      NS      ns3.p57.dynect.net.
                    paypal.com.            300    IN      NS      ns4.p57.dynect.net.
                    paypal.com.            300    IN      NS      ns2.p57.dynect.net.

                    ;; Query time: 16 msec
                    ;; SERVER: 208.78.70.57#53(208.78.70.57)
                    ;; WHEN: Wed Sep 07 20:01:54 UTC 2016
                    ;; MSG SIZE  rcvd: 157

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                    1 Reply Last reply Reply Quote 0
                    • M
                      megagolgoth
                      last edited by Sep 7, 2016, 8:01 PM

                      I deactivate the "Enable Forwarding Mode", and it's working better.

                      1 Reply Last reply Reply Quote 0
                      • J
                        johnpoz LAYER 8 Global Moderator
                        last edited by Sep 7, 2016, 8:04 PM

                        again your not asking pfsense your asking something running on that local host you ran that command 127.0.1.1 is a loopback address it is only the local machine, just the same as 127.0.0.1, pfsense doesn't use that for dns, nor does pfsense out the box have dig.  So your running it on some other box that is asking itself.  Which then in turn does what?  Forwards to pfsense, forwards somewhere else?

                        Yes if you have pfsense in forwarder mode, and that forwarder or connection to that forwarder is bad then your going to have issue.  Pfsense is resolver mode will walk down from roots.  Which may or may not take a few ms longer depending on your network connectivity, etc.  But you are always sure your getting the info direct from the horses mouth..

                        For all we know what your forwarding is taking a long time..  And the second time you tried it had gotten an answer and cached it… What was the ttl on you return query that worked?

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        1 Reply Last reply Reply Quote 0
                        • M
                          megagolgoth
                          last edited by Sep 8, 2016, 5:29 AM Sep 8, 2016, 5:21 AM

                          You're right

                          #netstat -tulpn |grep 53
                          tcp        0      0 192.168.122.1:53        0.0.0.0:*              LISTEN      3985/dnsmasq   
                          tcp        0      0 127.0.1.1:53            0.0.0.0:*              LISTEN      3302/dnsmasq   
                          udp        0      0 0.0.0.0:5353            0.0.0.0:*                          2597/avahi-daemon:
                          udp        0      0 192.168.122.1:53        0.0.0.0:*                          3985/dnsmasq   
                          udp        0      0 127.0.1.1:53            0.0.0.0:*                          3302/dnsmasq   
                          udp6      0      0 :::5353                :::*                                2597/avahi-daemon:

                          and

                          $ ps aux | grep 3985
                          libvirt+  3985  0.0  0.0  49984  2560 ?        S    07:03  0:00 /usr/sbin/dnsmasq –conf-file=/var/lib/libvirt/dnsmasq/default.conf --leasefile-ro --dhcp-script=/usr/lib/libvirt/libvirt_leaseshelper

                          It's related to Qemu/KVM and LibVirt.

                          I think those provide a relay for VM and system through dnsmasq for the DNS, but dnsmasq is forwarding with no cache

                          1 Reply Last reply Reply Quote 0
                          • J
                            johnpoz LAYER 8 Global Moderator
                            last edited by Sep 8, 2016, 10:02 AM

                            so it doesn't cache?  that is pointless.. Where does it forward?  What is is config?

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                            1 Reply Last reply Reply Quote 0
                            • M
                              megagolgoth
                              last edited by Sep 8, 2016, 7:46 PM

                              dnsmasq conf :

                              cat /var/lib/libvirt/dnsmasq/default.conf
                              [sudo] Mot de passe de dje :
                              ##WARNING:  THIS IS AN AUTO-GENERATED FILE. CHANGES TO IT ARE LIKELY TO BE
                              ##OVERWRITTEN AND LOST.  Changes to this configuration should be made using:
                              ##    virsh net-edit default

                              or other application using the libvirt API.

                              dnsmasq conf file created by libvirt

                              strict-order
                              user=libvirt-dnsmasq
                              pid-file=/var/run/libvirt/network/default.pid
                              except-interface=lo
                              bind-dynamic
                              interface=virbr0
                              dhcp-range=192.168.122.2,192.168.122.254
                              dhcp-no-override
                              dhcp-lease-max=253
                              dhcp-hostsfile=/var/lib/libvirt/dnsmasq/default.hostsfile
                              addn-hosts=/var/lib/libvirt/dnsmasq/default.addnhosts

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