Pfsense/Netgate SG-4860 WAN fails to connect (PPPoE/Vlan6)



  • I have a Dell T110 towerserver as a router, with 6 Nics.
    WAN is working 100% (ISP: NL/Dutch XS4all).

    • Fibre/NTU -> Dell T110  (PPPoE via Vlan 6)
    • Pfsense version 2.3.2 amd64
    • WAN: No IPTV nor IPv6… need just IPv4

    I would like to replace this router with my Netgate SG-4860 (Pfsense-version).
    With exact the same settings it fails to get connected to WAN whatever I do…
    I have tried numerous variants, incl many reboots of both router AND Fibre/NTU-modem.

    The Netgate SG-4860 has been working untill now in a local network environment, without problems.
    (So I assume NIC's work fine, for Gigabit network)

    PfSense version:
    2.3.3-DEVELOPMENT (amd64)
    built on Fri Aug 19 13:19:47 CDT 2016
    FreeBSD 10.3-RELEASE-p7

    PPP-log:
    Aug 21 13:53:39 ppp Multi-link PPP daemon for FreeBSD
    Aug 21 13:53:39 ppp process 16076 started, version 5.8 (root@pfSense_factory-v2_3_2_amd64-pfSense_factory-v2_3_2-job-21 16:04 19-Jul-2016)
    Aug 21 13:53:39 ppp web: web is not running
    Aug 21 13:53:39 ppp [wan] Bundle: Interface ng0 created
    Aug 21 13:53:39 ppp [wan_link0] Link: OPEN event
    Aug 21 13:53:39 ppp [wan_link0] LCP: Open event
    Aug 21 13:53:39 ppp [wan_link0] LCP: state change Initial –> Starting
    Aug 21 13:53:39 ppp [wan_link0] LCP: LayerStart
    Aug 21 13:53:39 ppp [wan_link0] PPPoE: Connecting to ''
    –--repeats--------
    Aug 21 14:03:02 ppp [wan_link0] PPPoE connection timeout after 9 seconds
    Aug 21 14:03:02 ppp [wan_link0] Link: DOWN event
    Aug 21 14:03:02 ppp [wan_link0] LCP: Down event
    Aug 21 14:03:02 ppp [wan_link0] Link: reconnection attempt 31 in 1 seconds
    Aug 21 14:03:03 ppp [wan_link0] Link: reconnection attempt 31
    Aug 21 14:03:03 ppp [wan_link0] PPPoE: Connecting to ''

    ifConfig:
    igb1_vlan6: flags=8843 <up,broadcast,running,simplex,multicast>metric 0 mtu 1500
            options=3 <rxcsum,txcsum>ether b8:ac:6f:8b:52:45
            inet6 fe80::1626:55ff:fe40:33c%igb1_vlan6 prefixlen 64 scopeid 0xc
            nd6 options=21 <performnud,auto_linklocal>media: Ethernet autoselect (100baseTX <full-duplex>)
            status: active
            vlan: 6 vlanpcp: 0 parent interface: igb1

    pppoe0: flags=8890 <pointopoint,noarp,simplex,multicast>metric 0 mtu 1500
            nd6 options=21 <performnud,auto_linklocal>igb1: flags=8843 <up,broadcast,running,simplex,multicast>metric 0 mtu 1500
            options=500bb <rxcsum,txcsum,vlan_mtu,vlan_hwtagging,jumbo_mtu,vlan_hwcsum,vlan_hwfilter,vlan_hwtso>ether b8:ac:6f:8b:52:45
            inet6 fe80::1626:55ff:fe40:33c%igb1 prefixlen 64 scopeid 0x3
            nd6 options=21 <performnud,auto_linklocal>media: Ethernet autoselect (100baseTX <full-duplex>)
            status: active

    Gateway:
    WAN_PPPOE (default) WAN dynamic dynamic Interface WAN_PPPOE Gateway

    **Interfaces WAN: **
    PPPOE0(igb1_vlan6) - pfsense@xs4all.nl
    Tried both MTU 1492 and 1500  (Both should work acc to ISP)

    PPP Configuration

    • Linktype: PPPoE
    • Link iterface: igb1_vlan6
    • Username & password filled in
    • Configure NULL service name = true
    • Service name = empty

    VLAN Interfaces
    Interface VLAN tag Priority Description
    igb1               6

    General setup:
    DNS'es pointing to WAN_PPPOE gateway
    DNS Server Override = true
    Disable DNS Forwarder = false

    Dmesg tail:
    pflog0: promiscuous mode enabled
    ichwd0 on isa0
    ppc0: cannot reserve I/O port range
    igb1: link state changed to DOWN
    igb1_vlan6: link state changed to DOWN
    igb1: link state changed to UP
    igb1_vlan6: link state changed to UP
    ng0: changing name to 'pppoe0'
    ng0: changing name to 'pppoe0'
    ng0: changing name to 'pppoe0'
    ng0: changing name to 'pppoe0'
    vlan0: changing name to 'igb1_vlan6'
    ng0: changing name to 'pppoe0'
    ng0: changing name to 'pppoe0'
    igb1: link state changed to DOWN
    igb1_vlan6: link state changed to DOWN
    igb1: link state changed to UP
    igb1_vlan6: link state changed to UP
    ng0: changing name to 'pppoe0'
    igb0: link state changed to DOWN
    igb1: link state changed to DOWN
    igb1_vlan6: link state changed to DOWN
    igb0: link state changed to UP
    igb1: link state changed to UP
    igb1_vlan6: link state changed to UP
    ng0: changing name to 'pppoe0'
    igb1: link state changed to DOWN
    igb1_vlan6: link state changed to DOWN
    igb1: link state changed to UP
    igb1_vlan6: link state changed to UP
    igb1: link state changed to DOWN
    igb1_vlan6: link state changed to DOWN
    igb1: link state changed to UP
    igb1_vlan6: link state changed to UP
    igb0: link state changed to DOWN
    igb0: link state changed to UP
    igb1: link state changed to DOWN
    igb1_vlan6: link state changed to DOWN
    igb1: link state changed to UP
    igb1_vlan6: link state changed to UP
    ng0: changing name to 'pppoe0'
    ng0: changing name to 'pppoe0'</full-duplex></performnud,auto_linklocal></rxcsum,txcsum,vlan_mtu,vlan_hwtagging,jumbo_mtu,vlan_hwcsum,vlan_hwfilter,vlan_hwtso></up,broadcast,running,simplex,multicast></performnud,auto_linklocal></pointopoint,noarp,simplex,multicast></full-duplex></performnud,auto_linklocal></rxcsum,txcsum></up,broadcast,running,simplex,multicast>



  • I also tried to add default route with, because this seems to be missing in "Routes". Might be due that there "is no route" yet, because PPPoE is not yet connected…?!?
    route add -net 0.0.0.0/0 -interface pppoe0

    As described in:
    https://redmine.pfsense.org/issues/6495



  • Hi,

    Did you get this resolved? Having a similar problem myself.



  • I also have a similar problem (Vlan 40 Mnet) .