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    Lost admin/root password

    Scheduled Pinned Locked Moved General pfSense Questions
    8 Posts 3 Posters 1.3k Views
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    • N
      nascimentojr1985
      last edited by

      Please.
      I need help to reset the password because I'm not getting
      I have done these steps:

      I pressed the second option

      execute commands:

      It is giving this error

      I'm really in need of help, no longer know what to do … :'(

      1 Reply Last reply Reply Quote 0
      • H
        heper
        last edited by

        your file system is corrupt. mounting probably didn't work as it should.

        fix filesystem first, then try again

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        • N
          nascimentojr1985
          last edited by

          @heper:

          your file system is corrupt. mounting probably didn't work as it should.

          fix filesystem first, then try again

          I do not know how to do so in pfSense , can you help me?

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          • N
            nascimentojr1985
            last edited by

            I got reset , but can not login  :'(

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            • N
              nascimentojr1985
              last edited by

              help :'(

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              • N
                nascimentojr1985
                last edited by

                help2  :'(

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                • H
                  heper
                  last edited by

                  why can't you login ? you seem to have gotten passed the "reset password' tutorial …

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                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    Resetting the password is usually fairly simple, the other errors you show indicate your system has a far more serious problem. Likely you can't login because of a problem with the filesystem. Even after running fsck a few times (keep running it until it returns no errors!) it's still possible there are missing files or files with corrupted or missing contents.

                    Reinstall and restore the config from a backup. It's also possible your disk has a problem, but reinstall first. If problems continue, replace the disk and try again.

                    If you don't have a backup, choose "Rescue config.xml" in the installer, if it fails, reboot and try "Rescue config.xml" again (and again). If it doesn't work after 3-4 tries then you'll have to start with a blank config.

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