VOIP phones restart every hour



  • Good Morning.

    I have a pfsense 2.3.2-RELEASE-p1 (amd64), with a call ahead router in bridge mode.

    What I have done has been for each physical interface pfsense (has 4) give a vlan: department, financial dep, wireless and IP telephony.

    All are configured the same way except for dns and rules can have on each vlan.

    The problem comes because I have IP phones that are connected to a virtual PBX, and recorded against it. To do this go to a particular DNS of the telephone company.
    The phones are working properly, but every hour, reset and re-register.
    From the support VoIP they do not know what is the problem, and more than I check and see the logs nothing strange  indicating that the pfsense pull down them.

    Any ideas?

    Thank you very much



  • Sounds like a setting on your VoIP phones themselves.

    Look for a config setting, e.g. with Cisco SPA504G there is a setting that forces the phone to resync and get it's config and and reboot:

    <resync_periodic group="Provisioning/Configuration_Profile">86400Resync_Periodic></resync_periodic>

    86400 seconds is every 24 hours.

    I doubt very much that pfsense is doing this.



  • I have changed that and I think that the problem come from the wan interface or the router config.

    This logs can be helpful?

    Oct 3 15:06:42 dpinger WAN_PPPOE 192.168.144.1: Alarm latency 0us stddev 0us loss 100%
    Oct 12 09:50:42 dpinger send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 192.168.144.1 bind_addr 88.12.18.122 identifier "WAN_PPPOE "
    Oct 12 09:50:44 dpinger send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 192.168.144.1 bind_addr 88.12.18.122 identifier "WAN_PPPOE "
    Oct 12 09:50:47 dpinger WAN_PPPOE 192.168.144.1: Alarm latency 0us stddev 0us loss 100%
    Oct 12 10:36:49 dpinger send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 192.168.144.1 bind_addr 88.12.18.122 identifier "WAN_PPPOE "
    Oct 12 10:36:52 dpinger WAN_PPPOE 192.168.144.1: Alarm latency 0us stddev 0us loss 100%
    Oct 12 10:37:07 dpinger send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 192.168.144.1 bind_addr 88.12.18.122 identifier "WAN_PPPOE "

    Whay do you think?
    Oct 12 10:37:10 dpinger WAN_PPPOE 192.168.144.1: Alarm latency 0us stddev 0us loss 100%