PPPOE WAN Failing

[jaime.viyuela]

Hello!

I have configured my router (Movistar) in bridge mode.

I set up a interface in my pfsense as wan_pppoe using the user and the password and the rest as default. My isp not give me more info about the config data..

The question is that I have internet, but with some problems of connection because my ip phone restarts,my vpn falll down and my navigation is slow.

So I was investigating and I saw this in logs:

Oct 14 12:20:03 dpinger send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 192.168.144.1 bind_addr 88.12.18.122 identifier "WAN_PPPOE "
Oct 14 12:20:06 dpinger WAN_PPPOE 192.168.144.1: Alarm latency 0us stddev 0us loss 100%

I've checked the router config and is in dhcp so this IP should be 192.168.1.0/24 not 192.168.144.0/24
Checking the Gateway I can see that is as "dynamic ip" so i can't change it…

I've created a new gateway with 192.168.1.0/24 ip and is still failing.

If you can see the images attached I think would be easier to undestand.

Please help me, i dont know what more do...

Regards!

[basupriyapaul]

Just a basic fix :
#1 Reset your modem, given by your ISP, to its factory default state, and then configure it, once more, in bridge mode.
[Bridge Mode : DHCP disabled, NAT disabled, WiFi disabled (if present, in case of a router)]

#2 Reinstall pFsense, and just configure for the basic internet configuration (WAN in PPPoe mode, and a working LAN).

Now, observe if everything is stable, at least for 4-6 hours. When everything is working alright, begin your other modifications (VPN and other stuff).

[jaime.viyuela]

THank you for your help.

I did what you told me, and  I 've created a new GW with the static public IP that I have, and now is working

Thank you very much!

regards

[basupriyapaul]

It's my pleasure.
I am glad to hear that I was able to help you, Bro.
Always at this doorstep, just ring the bell :)

[jaime.viyuela]

then I will try to fix with you the last problem that i have…
After change the config in the pfsense, the ip phones are still rebooting after 10-15 min...

I have open another post in differents areas but all help received was insufficient, cause is still failing...

Do you know what can be?

thank you very much

[basupriyapaul]

Could you just be a bit more descriptive ? What is really happening with your IP phones ?

[jaime.viyuela]

I have connected my ip phones (10)  to switch.
This sw to an interface in the pfsense and the pfsense as a router because my "real" router is in bridge mode.

The phones works, but every 10-15 min they reboot.

I followed this steps but it still failing:
https://forum.pfsense.org/index.php?topic=29131.0

The phones just connect to internet a log in vitual pbx via DNS

I can give you some logs from the pfsense …

Thank you as always!!!

[basupriyapaul]

Okay, then. Post the logs.