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SOLVED: Having a maddening time getting a SIP Codec to work correctly.

Scheduled Pinned Locked Moved NAT
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  • F
    FTL_Ian
    last edited by Dec 3, 2016, 11:50 PM

    Derelict:

    I've tried static port on and off and neither worked, so it's off at this time.

    I was forwarding TCP so a port checker would be able to verify the forwards.  It's not necessary for the Comrex.  Only UDP.

    Do you want the full contents of my aliases on ports, or just those related to the Comrex?

    I blog regularly at http://FreeKeene.com

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    • F
      FTL_Ian
      last edited by Dec 3, 2016, 11:54 PM

      @stephenw10:

      This right?
      http://www.comrex.com/wp-content/uploads/2016/02/ACCESS-Rack-Manual.pdf

      Are you running v3.0 firmware? If not then you need to be forwarding different ports.

      In the case of SIP, this
      must be three discrete ports (For Comrex codecs these are UDP 5060, 5014
      and 5015)
      <6014 and 6015 with 3.0 firmware>

      Do you see any blocked traffic in the firewall log from the client IP you are trying to connect from?

      Steve

      I'm running Comrex 4.0-p9 - the latest firmware.  Ports 5060 and 6014 and 6015 are the proper ports, per the advanced settings in the unit.

      I've checked the firewall, and no, I don't see any blocked traffic from the IP in question.

      I blog regularly at http://FreeKeene.com

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      • F
        FTL_Ian
        last edited by Dec 3, 2016, 11:58 PM

        As you can see in the pic I posted in this post: https://forum.pfsense.org/index.php?topic=121139.msg671629#msg671629

        There are states between my cell phone IP and all three ports in question.  But no meaningful amount of audio data (like a 64kbps audio stream) is being transmitted.

        I blog regularly at http://FreeKeene.com

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        • F
          FTL_Ian
          last edited by Dec 3, 2016, 11:59 PM

          (Going on the radio for a few hours - will check back later.  Thanks for the help, all.)

          I blog regularly at http://FreeKeene.com

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          • S
            stephenw10 Netgate Administrator
            last edited by Dec 4, 2016, 12:03 AM

            Ok, I would try grabbing a packet capture on the internal interface and filter by the IP of the Comrex unit.

            If you can inspect the SIP packets in wireshark I'm betting that it's handing out it's internal private IP as the destination for the RTP traffic.

            There appears to be a setting in the Comrex to force that to the external IP:

            Under
            Advanced System Settings
            , a field is available called
            Public IP Override
            . Any address put into that field will be pasted into the
            address SIP field

            Steve

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            • D
              Derelict LAYER 8 Netgate
              last edited by Dec 4, 2016, 1:53 AM Dec 4, 2016, 12:36 AM

              There simply doesn't look to be anything special about this unit. No special NAT requirements.

              Just need the contents of the aliases specific to the Comrex.

              From those states it looks like the phone IP connects inbound on 5060 and then the Comrex is attempting to connect outbound on 6014 and 6015 to the Cell Phone's IP address and is receiving nothing in reply.

              Allowing that traffic will be up to the firewall at the cell phone side. Those counters show the outbound traffic, with zeroes in reply and those two captures are a good example of what is meant by static source port.

              You sure you have this all configured correctly?

              It looks to me like the "server" unit should tell the phone unit to connect back to it on 6014 and 6015 but, instead, it is just trying to connect outbound sourced from 6014/6015. Destination 7076 and 7077 in both examples.

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

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              • F
                FTL_Ian
                last edited by Dec 4, 2016, 8:29 PM

                @stephenw10:

                Ok, I would try grabbing a packet capture on the internal interface and filter by the IP of the Comrex unit.

                If you can inspect the SIP packets in wireshark I'm betting that it's handing out it's internal private IP as the destination for the RTP traffic.

                There appears to be a setting in the Comrex to force that to the external IP:

                Under
                Advanced System Settings
                , a field is available called
                Public IP Override
                . Any address put into that field will be pasted into the
                address SIP field

                Steve

                Hrm, here's the top of the packet capture I ran during a test connection from Linphone.  The source and destination ports are:
                line 1: 37524 / 5060
                2:  5060 / 37524
                3: 1783 / 7077
                4-100: 61245 / 7076

                Searching for the cell phone IP in the firewall logs of pfsense shows nothing - no pass, no block.  Shouldn't it show passes?

                packet_capture_wireshark.jpg
                packet_capture_wireshark.jpg_thumb

                I blog regularly at http://FreeKeene.com

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                • D
                  Derelict LAYER 8 Netgate
                  last edited by Dec 4, 2016, 8:40 PM Dec 4, 2016, 8:33 PM

                  Under
                  Advanced System Settings
                  , a field is available called
                  Public IP Override
                  . Any address put into that field will be pasted into the
                  address SIP field

                  Did you do this?

                  No. Pass rules do not log unless you explicitly enable that on the rule.

                  Again, that shows good two-way SIP initiated by the Phone IP followed by OUTBOUND traffic to the Phone IP on ports 7076 and 7077. That will have to be passed at the Phone IP side.

                  Chattanooga, Tennessee, USA
                  A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                  DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                  Do Not Chat For Help! NO_WAN_EGRESS(TM)

                  1 Reply Last reply Reply Quote 0
                  • F
                    FTL_Ian
                    last edited by Dec 4, 2016, 8:56 PM

                    @Derelict:

                    There simply doesn't look to be anything special about this unit. No special NAT requirements.

                    Just need the contents of the aliases specific to the Comrex.

                    From those states it looks like the phone IP connects inbound on 5060 and then the Comrex is attempting to connect outbound on 6014 and 6015 to the Cell Phone's IP address and is receiving nothing in reply.

                    Allowing that traffic will be up to the firewall at the cell phone side. Those counters show the outbound traffic, with zeroes in reply and those two captures are a good example of what is meant by static source port.

                    You sure you have this all configured correctly?

                    It looks to me like the "server" unit should tell the phone unit to connect back to it on 6014 and 6015 but, instead, it is just trying to connect outbound sourced from 6014/6015. Destination 7076 and 7077 in both examples.

                    I've attached the comrex port aliases, per your request.  The 10000:30000 range is new - I added them per PFsense's official support person's request, though they are not required by Comrex.  Adding them made no difference.

                    I believe I have it configured correctly - that's what PFsense's support person told me.  That's what one of the earlier respondents said here on this thread, but clearly I've got something set wrong somewhere, as the Comrex works fine when it's plugged directly into the cable modem.

                    Comrex_Port_Aliases.png
                    Comrex_Port_Aliases.png_thumb

                    I blog regularly at http://FreeKeene.com

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                    • F
                      FTL_Ian
                      last edited by Dec 4, 2016, 9:16 PM

                      @Derelict:

                      Under
                      Advanced System Settings
                      , a field is available called
                      Public IP Override
                      . Any address put into that field will be pasted into the
                      address SIP field

                      Did you do this?

                      No. Pass rules do not log unless you explicitly enable that on the rule.

                      Again, that shows good two-way SIP initiated by the Phone IP followed by OUTBOUND traffic to the Phone IP on ports 7076 and 7077. That will have to be passed at the Phone IP side.

                      Welp, I set that field to my WAN IP and now it's working.  Thank you!

                      I blog regularly at http://FreeKeene.com

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