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    Often Crash (crash log analysis help)

    Scheduled Pinned Locked Moved General pfSense Questions
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    • G Offline
      gustavo7w
      last edited by

      Hello,
      I have a pfsense 2.2.4, but it is crashing every month(more or less).

      The crash log seems to be always the same, the "run lockinfo" block shows:

      Curthread = 0xfffff800879d6000: pid 65752 "php"
      Idlethread = 0xfffff80003391490: tid 100005 "idle: cpu2"

      After it starts, some times, it gets more and more frequent (every +/- 1h, then 20min, …)
      At this point, I take it out of the network, reinstall pfsense again, and recover the settings form backup file.

      So pfsense works without problems for another 1 month (+/-).

      I want to solve this problem, but I do not know how to identify which module / program is causing this problem.

      What are the important points that I should analyze in crash log?
      Can any one help me?

      Crash Log attached.

      crashLogPfsense.txt

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      • H Offline
        heper
        last edited by

        you will get more help if you'd a version that is current & not 9 releases out of date

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        • G Offline
          gustavo7w
          last edited by

          Yes I know  ;D
          I want to update, but for now I have no idea when I will be able to.

          I have to do some testing on the newer versions before upgrading.

          Ah, I have 3 more pfsense that are working fine.
          Only this one is in trouble, unfortunately this is the main one. :(

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          • jimpJ Offline
            jimp Rebel Alliance Developer Netgate
            last edited by

            It's a crash in a disk operation. Could be a dead/dying disk, could need a wipe and reload, or it may just need a trip to single user mode and a few runs of "fsck -y /" until it finds no problems.

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            • G Offline
              gustavo7w
              last edited by

              The server is a HP Proliant ML310e Gen8, was purchased less than 1 year,
              I had already switched the hard drive last month, the last time the problem had happened.
              Since the problem has happened again, it must be something else.

              I think the way is to upgrade to the newer version of pfsense.

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