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    DNS stopped working

    Scheduled Pinned Locked Moved DHCP and DNS
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    • L Offline
      lovingHDTV
      last edited by

      C:\Users\David>nslookup www.google.com
      DNS request timed out.
          timeout was 2 seconds.
      Server:  UnKnown
      Address:  192.168.1.1

      DNS request timed out.
          timeout was 2 seconds.
      DNS request timed out.
          timeout was 2 seconds.
      DNS request timed out.
          timeout was 2 seconds.
      DNS request timed out.
          timeout was 2 seconds.
      *** Request to UnKnown timed-out

      C:\Users\David>

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      • M Offline
        mkyb14
        last edited by

        Having the exact same issue.  Made no changes and it stopped working last night 1/18/17.  computers are all set to DHCP, Pfsense is in a VM (FYI).

        Screenshots of the various DNS locations in Pfsense
        https://drive.google.com/file/d/0B15p4ppbxdipMFczSHlvVm1SRVU/view?usp=sharing
        https://drive.google.com/file/d/0B15p4ppbxdipUUNnTk02bk1HbE0/view?usp=sharing
        https://drive.google.com/file/d/0B15p4ppbxdipLWRMT1plOXNCd1k/view?usp=sharing

        if there's another screenshot I can share to understand why, please let me know.
        no ping, no traceroute, no nslookup will work.

        I'm at a loss.  Did a factory reset, assigned the interfaces and IP's. Can ping around locally, nothing externally.

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        • KOMK Offline
          KOM
          last edited by

          Anything of note in Status - System Logs - System - General or Status - System Logs - System - DNS Resolver?

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          • M Offline
            mkyb14
            last edited by

            As for the logs for DNS Resolver, I see a bunch of
            notice:init module 1: iterator
            same : validator

            repeats a few times in the past 10 minutes.

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            • L Offline
              lovingHDTV
              last edited by

              I see nothing of note in general, just that the system rebooted

              Under Resolver it is empty, no messaging at all.

              david

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              • johnpozJ Offline
                johnpoz LAYER 8 Global Moderator
                last edited by

                validate that your dns of choice be it the resolver or the forwarder is listening, ie running.. What is the logs for which your using?

                Do a simple sockstat

                
                [2.3.2-RELEASE][root@pfsense.local.lan]/root: sockstat -4l | grep :53
                unbound  unbound    98827 4  udp4   192.168.9.253:53      *:*
                unbound  unbound    98827 5  tcp4   192.168.9.253:53      *:*
                unbound  unbound    98827 8  udp4   192.168.2.253:53      *:*
                unbound  unbound    98827 9  tcp4   192.168.2.253:53      *:*
                unbound  unbound    98827 15 udp4   192.168.3.253:53      *:*
                unbound  unbound    98827 16 tcp4   192.168.3.253:53      *:*
                unbound  unbound    98827 19 udp4   192.168.4.253:53      *:*
                unbound  unbound    98827 20 tcp4   192.168.4.253:53      *:*
                unbound  unbound    98827 21 udp4   192.168.6.253:53      *:*
                unbound  unbound    98827 22 tcp4   192.168.6.253:53      *:*
                unbound  unbound    98827 25 udp4   192.168.7.253:53      *:*
                unbound  unbound    98827 26 tcp4   192.168.7.253:53      *:*
                unbound  unbound    98827 27 udp4   127.0.0.1:53          *:*
                unbound  unbound    98827 28 tcp4   127.0.0.1:53          *:*
                [2.3.2-RELEASE][root@pfsense.local.lan]/root:
                
                

                I limited mine to my ipv4 in this check, its also listening on the ipv6 address.

                Check your rules on the interface, that your allowing access to that pfsense interface that dns is listening on from that network.  Validate that you can ping that IP, validate if you can not ping or do not have it open on your rules that your client shows a mac for that IP in its arp table.

                Be it pfsense can forward or resolver has little to do with if it will answer your dns query, it should respond back with nx or refused, or servfail if it can not lookup what your asking for, etc.  But it shouldn't timeout, and it should be able to resolve the PTR for your IP of pfsense..

                If your going to use nslookup to test with then put in debug mode.

                
                C:\>nslookup
                Default Server:  pfsense.local.lan
                Address:  192.168.9.253
                
                > set debug
                > www.google.com
                Server:  pfsense.local.lan
                Address:  192.168.9.253
                
                ------------
                Got answer:
                    HEADER:
                        opcode = QUERY, id = 2, rcode = NOERROR
                        header flags:  response, want recursion, recursion avail.
                        questions = 1,  answers = 1,  authority records = 0,  additional = 0
                
                    QUESTIONS:
                        www.google.com, type = A, class = IN
                    ANSWERS:
                    ->  www.google.com
                        internet address = 172.217.0.4
                        ttl = 73 (1 min 13 secs)
                
                ------------
                Non-authoritative answer:
                ------------
                Got answer:
                    HEADER:
                        opcode = QUERY, id = 3, rcode = NOERROR
                        header flags:  response, want recursion, recursion avail.
                        questions = 1,  answers = 1,  authority records = 0,  additional = 0
                
                    QUESTIONS:
                        www.google.com, type = AAAA, class = IN
                    ANSWERS:
                    ->  www.google.com
                        AAAA IPv6 address = 2607:f8b0:4009:813::2004
                        ttl = 300 (5 mins)
                
                ------------
                Name:    www.google.com
                Addresses:  2607:f8b0:4009:813::2004
                          172.217.0.4
                
                >
                
                

                So you can tell what was asked and what the nameserver responded back with, etc..

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 25.07.1 | Lab VMs 2.8.1, 25.07.1

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                • L Offline
                  lovingHDTV
                  last edited by

                  I get nothing:
                  [2.2.4-RELEASE][root@pfsense.home]/root: sockstat | grep :53
                  root    miniupnpd  86865 16 udp6  *:5351                :

                  when setting nslookup into debug mode I get a more robust timing message.

                  EDIT:
                  When I go to DNS resolver, there is a red square that says unbound Service is Stopped.  Is that the same thing as DNS Resolver?

                  david

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                  • chpalmerC Offline
                    chpalmer
                    last edited by

                    Under status/services.  Is the unbound service running?

                    Triggering snowflakes one by one..
                    Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                    • M Offline
                      mkyb14
                      last edited by

                      Similar to lovingHD's.

                      [https://drive.google.com/file/d/0B15p4ppbxdipNWJaVzNxVWtleE0/view?usp=sharing/url]

                      status/Service : everything's green but pfblocker which is disabled.](https://drive.google.com/file/d/0B15p4ppbxdipNWJaVzNxVWtleE0/view?usp=sharing/url]<br /><br />status/Service : everything's green but pfblocker which is disabled.)

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                      • L Offline
                        lovingHDTV
                        last edited by

                        OK that was it!

                        I saw this in the logs:
                        php: rc.bootup: The command '/usr/local/sbin/unbound -c /var/unbound/unbound.conf' returned exit code '1', the output was '/var/unbound/unbound.conf:88: error: cannot open include file '/var/unbound/pfb_dnsbl.conf': No such file or directory read /var/unbound/unbound.conf failed: 1 errors in configuration file [1484921851] unbound[37111:0] fatal error: Could not read config file: /var/unbound/unbound.conf'

                        Sorry for not seeing it before.

                        I saw I had something in the advanced box that matched the log:
                        server:include: /var/unbound/pfg_dnsbl.conf

                        I didn't see that file on the file system, so I removed it from the setup window and now it is working!

                        I've no idea what that file is, why it was setup that way, or why things changed, but removing it lets the resolver run.

                        I guess that file "used" to exist, but no longer does.

                        EDIT: I did add the pfBlockerNG packages several months ago.  I don't remember making the change to the resolver, and looked back at the how to I used to set it up and it doesn't talk about making the change.  I wonder if they are related, due to the name of the file.  I've disable the package as well.

                        thanks for all the help,
                        david

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