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    Unable to access Web Configurator

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • K
      kwestby
      last edited by

      I have suddenly lost the ability to connect to the webConfigurator on my pfSense firewall.  I can SSH and ping it without issues, but cannot access it via the browser (Safari & Chrome on Mac were tried, as well as IE on Windows).

      I’ve tried restarting the webConfigurator and PHP-FPM, no luck.  The firewall is also working just fine….I just can’t access it using browser.

      Firewall is running as a VM on VMWare ESXi.

      Any recommendations thoughts on what else to check?

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        si your browser pointing to some proxy?

        An intelligent man is sometimes forced to be drunk to spend time with his fools
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        • P
          pppfsense
          last edited by

          Did you just upgrade to 2.3.3?

          I did and the next day, I did have Internet connectivity, but could not connect to pfsense.

          It came out to be Suricata blocking my Untangle box (acting as a router after my pfsense box), but why all the sudden?
          Seems that new Suricata rules came with 2.3.3 (why were they not there in 2.3.2p1?) that do a lot of checks in TCP, re-transmissions, etc.

          So, you either configure Suricata to have one of your PCs, whitelisted, or you wait for the period that Suricata blocks a host, or reboot pfsense and
          go check the Suricata blocks and start disablinc the rules that caused the problem.

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          • N
            NOYB
            last edited by

            What pfSense version?

            What is the browser response message?

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            • K
              kwestby
              last edited by

              No proxy, upgraded to 2.3.3….and I think Suricata was running.  Safari just says it can’t open the page

              is there a way to configure or remove Suricata via cli?  I will look a the manuals/doc....but if someone know of the top, would appreciate the tip :-)

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              • B
                bitslammer
                last edited by

                See my post here: https://forum.pfsense.org/index.php?topic=126118.0

                The 'pkg update -f' and 'pkg upgrade -f' commands did the trick. I'm back in the GUI and running fine.

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                • D
                  doktornotor Banned
                  last edited by

                  Has nothing to do with Suricata if you can ping/access it via SSH. Is nginx running? Does it listen on port you are trying to access?

                  Perhaps try with a different browser.

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