Gerneral Firewall Rule question

  • here is my question , I have some VOIP phones that is set to go out of the ISP via the firewall rule, under DMZnet, but when I go to diagnostic and then state, it looks like its trying to use my other internet service provider? what is a good way to troubleshoot this so I can make sure the phones are getting incoming and outgoing out of the same carrier ?

    please see below:

    udp -> ->

  • packet capturing from diagnostic menu would provide more clues

  • Thanks heper, I did the packet capture, now I'm trying to figure out which options to go to in the system to make the changes.