CARP hang in back up mode, can't get out of it

timld

I have tried upgrading one of our FW recently and while asking the FW to back up it stayed in back up mode and is now hanging and becoming unstable. can any one help ? thanks
![Screen Shot 2017-04-04 at 14.19.18.png](/public/imported_attachments/1/Screen Shot 2017-04-04 at 14.19.18.png)
![Screen Shot 2017-04-04 at 14.19.18.png_thumb](/public/imported_attachments/1/Screen Shot 2017-04-04 at 14.19.18.png_thumb)

jimp

What version was it upgraded from / to?

Is this unit usually your primary or secondary?

What exactly do you mean by "hanging and becoming unstable"? Is it access to the GUI that fails, or network connectivity, or what other symptoms?

Anything noteworthy in the system log?

timld

Thanks for your reply, this one is my secondary.

PFsense infos
2.3.3-RELEASE-p1 (amd64)
built on Thu Mar 09 07:17:41 CST 2017
FreeBSD 10.3-RELEASE-p17

When i activated the back up feature it started it and never finished, as shown in the image posted, it's been backing up for a month now.
Going to get the full support and tell them qhat i think. :)
T.