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    SG-1000 not functionnaly responding on web interface and console interface

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    7 Posts 4 Posters 1.6k Views
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    • ?
      A Former User
      last edited by

      This post is deleted!
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      • ?
        Guest
        last edited by

        You should probably post this on the official hardware board.

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        • ivorI
          ivor
          last edited by

          @le_top:

          Hi

          It's been two/three times that the SG-1000 is irresponsive on the web interface and irresponsive on the console interface  (console opened on virtual serial interface from USB cable plugged in the console USB port).  Ssh is also not working.

          Traffic is still getting through, the device is pingable.

          The web interface actually does respond in a way, after a while it reports:

          504 Gateway Time-out

          nginx

          I went through the logs last time but I could not see hints as to what was happening.

          Suggestions?

          Are you running the latest pfSense 2.4 snap on your SG-1000?

          Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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          • ?
            A Former User
            last edited by

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            • ivorI
              ivor
              last edited by

              @le_top:

              Yes, I update regularly.  Last update was a few days ago :

              2.4.0-BETA (arm)
              built on Sat Jul 29 03:10:09 CDT 2017
              FreeBSD 11.0-RELEASE-p11

              I powercycled the device to regain access.

              Okay, lets have our support have a look at the device and figure out whats wrong. The issues you are experiencing should not happen! Please submit a ticket at the following link and reference this thread:

              https://customercare.netgate.com/

              Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                That is also potentially a sign that something has consumed all RAM on the device and is not freeing it up, so be sure to tell the support crew which services you have enabled and which packages you have installed.

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

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                • ?
                  A Former User
                  last edited by

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