PfSense not booting

[Aru23]

Hi I have a problem with the pfsense running on watchguard xtm 5 were it suddenly crashed and now it’s stuck on boot I have made a clean install with memstick serial and it’s still stuck can you please help

FreeBSD/x86 bootstrap loader, Revision 1.1
(root@ce23-amd64-builder, Wed May  3 15:55:45 CDT 2017)
Loading /boot/defaults/loader.conf

__ ____
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  | ' | |_ \ / _ \ '_ / |/ _
  | |) |  |) |  / | | _ \  /
  | ./|| |___/ _|| ||/_|
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+============Welcome to pfSense===========+
|                                        |                ______
|  1. Boot Multi User [Enter]            |                /     
|  2. Boot ~~ingle User                  |          /    f 
|  3. [Esc]ape to loader prompt          |        /    \        /
|  4. Reboot                              |        /  p  _/  Sense
|                                        |        \      /     
|  Options:                              |        _____/       
|  5. [K]ernel: kernel (1 of 2)          |              \        /
|  6. Configure Boot [O]ptions…        |                ______/
|                                        |
|                                        |
|                                        |
+=========================================+

/boot/kernel/kernel text=0x12933f8 data=0x8a1bb8+0x23ec20 syms=[0x8+0x177768+0x8+0x173f12]
Booting…
KDB: debugger backends: ddb
KDB: current backend: ddb
Copyright (c) 1992-2016 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
        The Regents of the University of California. All rights reserved.
FreeBSD is a registered trademark of The FreeBSD Foundation.
FreeBSD 10.3-RELEASE-p19 #0 bbfdb9a1d(RELENG_2_3_4): Wed May  3 16:09:14 CDT 2017
    root@ce23-amd64-builder:/builder/pfsense-234/tmp/obj/builder/pfsense-234/tmp/FreeBSD-src/sys/pfSense amd64
FreeBSD clang version 3.4.1 (tags/RELEASE_34/dot1-final 208032) 20140512
CPU: Intel(R) Core(TM)2 Duo CPU    E7200  @ 2.53GHz (2527.05-MHz K8-class CPU)
  Origin="GenuineIntel"  Id=0x10676  Family=0x6  Model=0x17  Stepping=6
  Features=0xbfebfbff <fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm,pbe>Features2=0x8e39d <sse3,dtes64,mon,ds_cpl,est,tm2,ssse3,cx16,xtpr,pdcm,sse4.1>AMD Features=0x20100800 <syscall,nx,lm>AMD Features2=0x1 <lahf>TSC: P-state invariant, performance statistics
real memory  = 4294967296 (4096 MB)
avail memory = 4055666688 (3867 MB)
Event timer "LAPIC" quality 400
ACPI APIC Table: <042610 APIC1157>
FreeBSD/SMP: Multiprocessor System Detected: 2 CPUs
FreeBSD/SMP: 1 package(s) x 2 core(s)
cpu0 (BSP): APIC ID:  0
cpu1 (AP): APIC ID:  1
random: <software, yarrow="">initialized
ioapic0 <version 2.0="">irqs 0-23 on motherboard
wlan: mac acl policy registered
ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff806209b0, 0) error 1
ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff80620a60, 0) error 1
ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff80620b10, 0) error 1
iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi/.
iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff80647cb0, 0) error 1
iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi/.
iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff80647d60, 0) error 1
iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi/.
iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff80647e10, 0) error 1
netmap: loaded module
kbd1 at kbdmux0
cryptosoft0: <software crypto="">on motherboard
padlock0: No ACE support.
acpi0: <042610 RSDT1157> on motherboard
acpi0: Power Button (fixed)
cpu0: <acpi cpu="">on acpi0
cpu1: <acpi cpu="">on acpi0
attimer0: <at timer="">port 0x40-0x43 irq 0 on acpi0
Timecounter "i8254" frequency 1193182 Hz quality 0
Event timer "i8254" frequency 1193182 Hz quality 100
atrtc0: <at realtime="" clock="">port 0x70-0x71 irq 8 on acpi0
Event timer "RTC" frequency 32768 Hz quality 0
Timecounter "ACPI-fast" frequency 3579545 Hz quality 900
acpi_timer0: <24-bit timer at 3.579545MHz> port 0x808-0x80b on acpi0
pcib0: <acpi host-pci="" bridge="">port 0xcf8-0xcff on acpi0
pci0: <acpi pci="" bus="">on pcib0
vgapci0: <vga-compatible display="">port 0x7800-0x7807 mem 0xfe000000-0xfe3fffff,0xd0000000-0xdfffffff irq 16 at device 2.0 on pci0
agp0: <intel g41="" svga="" controller="">on vgapci0
agp0: aperture size is 256M, detected 32764k stolen memory
vgapci0: Boot video device
pcib1: <acpi pci-pci="" bridge="">irq 16 at device 28.0 on pci0
pci2: <acpi pci="" bus="">on pcib1
em0: <intel(r) 1000="" pro="" network="" connection="" 7.6.1-k="">port 0xac00-0xac1f mem 0xfe7e0000-0xfe7fffff,0xfe7dc000-0xfe7dffff irq 16 at device 0.0 on pci2
em0: Using MSIX interrupts with 3 vectors
em0: Ethernet address: 00:90:7f:ad:85:25
em0: netmap queues/slots: TX 1/1024, RX 1/1024
pcib2: <acpi pci-pci="" bridge="">irq 17 at device 28.1 on pci0
pci3: <acpi pci="" bus="">on pcib2
em1: <intel(r) 1000="" pro="" network="" connection="" 7.6.1-k="">port 0xbc00-0xbc1f mem 0xfe8e0000-0xfe8fffff,0xfe8dc000-0xfe8dffff irq 17 at device 0.0 on pci3
em1: Using MSIX interrupts with 3 vectors
em1: Ethernet address: 00:90:7f:ad:85:26
em1: netmap queues/slots: TX 1/1024, RX 1/1024
pcib3: <acpi pci-pci="" bridge="">irq 18 at device 28.2 on pci0
pci4: <acpi pci="" bus="">on pcib3
pcib4: <acpi pci-pci="" bridge="">irq 19 at device 28.3 on pci0
pci5: <acpi pci="" bus="">on pcib4
em2: <intel(r) 1000="" pro="" network="" connection="" 7.6.1-k="">port 0xcc00-0xcc1f mem 0xfe9e0000-0xfe9fffff,0xfe9dc000-0xfe9dffff irq 19 at device 0.0 on pci5
em2: Using MSIX interrupts with 3 vectors
em2: Ethernet address: 00:90:7f:ad:85:28
em2: netmap queues/slots: TX 1/1024, RX 1/1024
pcib5: <acpi pci-pci="" bridge="">irq 16 at device 28.4 on pci0
pci6: <acpi pci="" bus="">on pcib5
em3: <intel(r) 1000="" pro="" network="" connection="" 7.6.1-k="">port 0xdc00-0xdc1f mem 0xfeae0000-0xfeafffff,0xfeadc000-0xfeadffff irq 16 at device 0.0 on pci6
em3: Using MSIX interrupts with 3 vectors
em3: Ethernet address: 00:90:7f:ad:85:29
em3: netmap queues/slots: TX 1/1024, RX 1/1024
pcib6: <acpi pci-pci="" bridge="">irq 17 at device 28.5 on pci0
pci7: <acpi pci="" bus="">on pcib6
em4: <intel(r) 1000="" pro="" network="" connection="" 7.6.1-k="">port 0xec00-0xec1f mem 0xfebe0000-0xfebfffff,0xfebdc000-0xfebdffff irq 17 at device 0.0 on pci7
em4: Using MSIX interrupts with 3 vectors
em4: Ethernet address: 00:90:7f:ad:85:2a
em4: netmap queues/slots: TX 1/1024, RX 1/1024
uhci0: <intel 82801g="" (ich7)="" usb="" controller="" usb-a="">port 0x8080-0x809f irq 23 at device 29.0 on pci0
usbus0 on uhci0
uhci1: <intel 82801g="" (ich7)="" usb="" controller="" usb-b="">port 0x8000-0x801f irq 19 at device 29.1 on pci0
usbus1 on uhci1
uhci2: <intel 82801g="" (ich7)="" usb="" controller="" usb-c="">port 0x7c00-0x7c1f irq 18 at device 29.2 on pci0
usbus2 on uhci2
uhci3: <intel 82801g="" (ich7)="" usb="" controller="" usb-d="">port 0x7880-0x789f irq 16 at device 29.3 on pci0
usbus3 on uhci3
ehci0: <intel 82801gb="" r="" (ich7)="" usb="" 2.0="" controller="">mem 0xfe5ff800-0xfe5ffbff irq 23 at device 29.7 on pci0
usbus4: EHCI version 1.0
usbus4 on ehci0
pcib7: <acpi pci-pci="" bridge="">at device 30.0 on pci0
pci1: <acpi pci="" bus="">on pcib7
fxp0: <intel 10="" 100="" 82801gb="" (ich7)="" ethernet="">port 0x9c00-0x9c3f mem 0xfe6ff000-0xfe6fffff irq 20 at device 8.0 on pci1
miibus0: <mii bus="">on fxp0
inphy0: <i82562et 10="" 100="" media="" interface="">PHY 1 on miibus0
inphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
fxp0: Ethernet address: 00:90:7f:ad:85:24
isab0: <pci-isa bridge="">at device 31.0 on pci0
isa0: <isa bus="">on isab0
atapci0: <intel ich7="" udma100="" controller="">port 0x1f0-0x1f7,0x3f6,0x170-0x177,0x376,0xffa0-0xffaf at device 31.1 on pci0
ata0: <ata channel="">at channel 0 on atapci0
atapci1: <intel ich7="" sata300="" controller="">port 0x8c00-0x8c07,0x8880-0x8883,0x8800-0x8807,0x8480-0x8483,0x8400-0x840f mem 0xfe5ffc00-0xfe5fffff irq 19 at device 31.2 on pci0
ata2: <ata channel="">at channel 0 on atapci1
ata3: <ata channel="">at channel 1 on atapci1
acpi_button0: <power button="">on acpi0
uart0: <16550 or compatible> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
uart0: console (115200,n,8,1)
uart1: <16550 or compatible> port 0x2f8-0x2ff irq 3 on acpi0
ppc0: <parallel port="">port 0x378-0x37f irq 7 on acpi0
ppc0: Generic chipset (NIBBLE-only) in COMPATIBLE mode
ppbus0: <parallel port="" bus="">on ppc0
lpt0: <printer>on ppbus0
lpt0: Interrupt-driven port
ppi0: <parallel i="" o="">on ppbus0
sc0: <system console="">at flags 0x100 on isa0
sc0: VGA <16 virtual consoles, flags=0x300>
vga0: <generic isa="" vga="">at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
atkbdc0: <keyboard controller="" (i8042)="">at port 0x60,0x64 on isa0
atkbd0: <at keyboard="">irq 1 on atkbdc0
kbd0 at atkbd0
atkbd0: [GIANT-LOCKED]
est0: <enhanced speedstep="" frequency="" control="">on cpu0
est: CPU supports Enhanced Speedstep, but is not recognized.
est: cpu_vendor GenuineIntel, msr 61a492006004920
device_attach: est0 attach returned 6
est1: <enhanced speedstep="" frequency="" control="">on cpu1
est: CPU supports Enhanced Speedstep, but is not recognized.
est: cpu_vendor GenuineIntel, msr 61a492006004920
device_attach: est1 attach returned 6
Timecounters tick every 1.000 msec
usbus0: 12Mbps Full Speed USB v1.0
usbus1: 12Mbps Full Speed USB v1.0
usbus2: 12Mbps Full Speed USB v1.0
usbus3: 12Mbps Full Speed USB v1.0
ugen0.1: <intel>at usbus0
uhub0: <intel 1="" 9="" uhci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">on usbus0
ugen1.1: <intel>at usbus1
uhub1: <intel 1="" 9="" uhci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">on usbus1
ugen2.1: <intel>at usbus2
uhub2: <intel 1="" 9="" uhci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">on usbus2
ugen3.1: <intel>at usbus3
uhub3: <intel 1="" 9="" uhci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">on usbus3
usbus4: 480Mbps High Speed USB v2.0
ugen4.1: <intel>at usbus4
uhub4: <intel 1="" 9="" ehci="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus4
random: unblocking device.
uhub0: 2 ports with 2 removable, self powered
uhub1: 2 ports with 2 removable, self powered
uhub2: 2 ports with 2 removable, self powered
uhub3: 2 ports with 2 removable, self powered
uhub4: 8 ports with 8 removable, self powered
ada0 at ata2 bus 0 scbus1 target 0 lun 0
ada0: <mtfddak256mbf-1an15abha m6t3="">ACS-3 ATA SATA 3.x device
ada0: Serial Number 153710956200
ada0: 300.000MB/s transfers (SATA 2.x, UDMA5, PIO 8192bytes)
ada0: 244198MB (500118192 512 byte sectors)
ada0: Previously was known as ad4</mtfddak256mbf-1an15abha></intel></intel></intel></intel></intel></intel></intel></intel></intel></intel></enhanced></enhanced></at></keyboard></generic></system></parallel></printer></parallel></parallel></power></ata></ata></intel></ata></intel></isa></pci-isa></i82562et></mii></intel></acpi></acpi></intel></intel></intel></intel></intel></intel(r)></acpi></acpi></intel(r)></acpi></acpi></intel(r)></acpi></acpi></acpi></acpi></intel(r)></acpi></acpi></intel(r)></acpi></acpi></intel></vga-compatible></acpi></acpi></at></at></acpi></acpi></software></version></software,></lahf></syscall,nx,lm></sse3,dtes64,mon,ds_cpl,est,tm2,ssse3,cx16,xtpr,pdcm,sse4.1></fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm,pbe>~~

[Gertjan]

The fact that most text is strike through (also known as : non readable) is just optical.

You're not saying anything about what caused the crash. It' impossible to give you a reason.
I advise : ditch the box, take another one  :)

[Aru23]

Hi

When I posted the post text, it did not have any line I do not know why it has it now
and, the reason for the crash I don’t know because like I wrote it suddenly crashed and it won’t get past the boot so I can’t see why
when i tried to ping the firewall it did not respond but the firewall was running and had no power failure so i rebooted it and

The last line it writes before it hang or wont boot is

ada0: Previously was known as ad4

I have tried to Change sata port,
Change ssd, and clean install 2.3.4 and 2.3.2 and none of it won’t go past

ada0: Previously was known as ad4

[heper]

Have you tried a different disk?

[Gertjan]

Let's consider this :
@Aru23:

…..
ada0: Previously was known as ad4

says something.
It means : all log lines, including the "" is ok.

I have this :

…..
ada0: <wdc wd3200aaks-00g3a0="" 40.00a40="">ATA8-ACS SATA 2.x device
ada0: Serial Number WD-WMAUC0015474
ada0: 300.000MB/s transfers (SATA 2.x, UDMA5, PIO 8192bytes)
ada0: 305245MB (625142448 512 byte sectors)
ada0: Previously was known as ad4
cd0 at ata0 bus 0 scbus0 target 0 lun 0
cd0: <philips dvd+-rw="" dvd8701="" 5d24="">Removable CD-ROM SCSI device
cd0: Serial Number MY0M9753701595AD01HQ
cd0: 33.300MB/s transfers (UDMA2, ATAPI 12bytes, PIO 65534bytes)
cd0: Attempt to query device size failed: NOT READY, Medium not present
lapic1: Forcing LINT1 to edge trigger
SMP: AP CPU #1 Launched!
Timecounter "TSC-low" frequency 1596036872 Hz quality 1000
…</philips></wdc>

All these lines are just the kernel looking up and initializing all the available hardware.
For me, the next device is "cd0", or : the " Removable CD-ROM".
At that moment, my kernel - as yours - is enumerating all drives.

=> What about disabling all interfaces (drives) in your BIOS, except the one that hosts your drive (SSD).

If all is well, it will continue with the  "lapic1" (the interrupt controller).

edit : free tip : NEVER use Post button on the forum. Always start with the "Preview button". You'll see, reread yourself and you will edit what you wrote. That's normal, and happens to the most of us.

[Aru23]

I can’t change bios settings because its locked
I have tried different ssd

It’s stuck at

ada0: Previously was known as ad4

And I tried to leave it for some time so I can hear the pfsense chime but i don’t like I do normaly

I use putty with 115200 setting and if I leave putty after

ada0: Previously was known as ad4

Then next time it won’t get any reaction it’s just blank

[Gertjan]

@Aru23:

I can’t change bios settings because its locked

2 options :

1. access the BIOS - YOU can - we can't.
   or
2. change the device.

[chrcoluk]

you are just posting the dmesg output which is the kernel loading procedure.

Its failing to go past the kernel loading stage, so nothing from rc.conf is been processed as an example, no filesystem has been mounted.

If this is happening on a true clean install and you are powerless to do anything in the bios then your only option is to swap out hardware.

[w0w]

I think it's better to go https://forum.pfsense.org/index.php?topic=43574.585 and post your question again, just linking this topic, may be somebody can help you.