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    2.4.0 Update - SG2200 bricked?

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    5 Posts 3 Posters 799 Views
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    • B
      bitslammer
      last edited by

      Had a real lousy time updating to 2.4.0. GUI said it went fine, but I lost all connectivity. Once I plugged into the console I saw a bunch of errors. Could not get the device to boot from USB stick to do a manual reinstall.

      I also decided to do a factory reset and now I can't even connect to the console.

      When I plug the USB cable in I don't even get a /dev/ttyUSB0 to show up. If I try through a USB hub the light comes on for like 1 second for that cable and then goes off. Almost seems like a HW issue now.

      Is there any other way to reset and is there something else I need to do in order to get the console working?

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      • DerelictD
        Derelict LAYER 8 Netgate
        last edited by

        What does the status LED do when you apply power?

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • B
          bitslammer
          last edited by

          It goes from orange to green in about a second and stays green.

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            Have you tried a different USB cable?

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            Do not Chat/PM for help!

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            • B
              bitslammer
              last edited by

              3 cable and 3 different machines (2 Linux and 1 windows). No luck on any of them.

              If I'm lucky enough to have the device detected as /dev/ttyUSB0 I still cannot connect. I get input/output errors from minicom. Putty and screen just do nothing. I have made sure to  run those as sudo or to do a chmod -R 777 /dev/ttyUSB0.

              This has worked before as recent as a couple weeks ago. The only change was the attempt at updating.

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