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    2.4.0 interface issue

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    12 Posts 3 Posters 1.7k Views
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    • E
      eap2018
      last edited by

      Hi! After upgrading PFSense today, it cannot detect the network interfaces anymore.

      I'm on VMWare ESXI and PFSense is running as a virtual machine.

      After reboot, I'm presented with Setting up VLAN and interfaces again…. There are no interfaces to setup anyway so it's bricked...

      I'm now restoring from an image backup and hopefully can upgrade again at a later time...

      Any hint what happened?

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        What type of interfaces are configured on the VM?

        e1000? vmxnet3?

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        • E
          eap2018
          last edited by

          I'm using VMXNET3….

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            The kernel has vmxnet3 drivers built-in, so it doesn't make sense that they just wouldn't appear.

            I have several VMs here with vmxnet3 and they're all fine. Are you certain they are vmxnet3?

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            • E
              eap2018
              last edited by

              At least that is what the Adapter Type says…

              I typically use VMXNet3 as my network adapter type.

              pvsense-vm-adapter-type.PNG
              pvsense-vm-adapter-type.PNG_thumb

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              • E
                eap2018
                last edited by

                Also note that prior to update, VMWare Tools is installed….

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                • C
                  CubedRoot
                  last edited by

                  This is happening to me as well, and I am using a normal piece of hardware: a J1900 machine.

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                  • E
                    eap2018
                    last edited by

                    So, I ended up installing a fresh setup of pfsense 2.4 then restore the config from xml file which worked.

                    I noticed a slower internet speed though, I'm on multi-wan (load balanced) setup with two 200Mbps FTTX lines and one 450Mbps leased line. The top speed I can get now is 400Mbps but slow down to 350Mbps.

                    I was getting like 700Mbps download speed before…

                    I will do more tests tomorrow to hopefully, rule out the issue.

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                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      @edan@aims.ac.th:

                      Also note that prior to update, VMWare Tools is installed….

                      Can you show me a screenshot of the network mismatch error?

                      I have several VMs configured in that way and they all work. The tools are not necessary for vmxnet3 on pfSense 2.3 and later, the drivers are built into the kernel.

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                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        @CubedRoot:

                        This is happening to me as well, and I am using a normal piece of hardware: a J1900 machine.

                        Highly unlikely that is related, please start your own thread.

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                        • jimpJ
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          If a fresh install fixed it, I have to wonder if the upgrade failed somehow. It's possible you had a mismatch between the new kernel and the version of the pfSense module on the filesystem that caused the module to break and not find any interfaces.

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                          • E
                            eap2018
                            last edited by

                            With regards to the download speed. It appears that the new version of firefox slows the download.

                            Using other browsers like chrome and opera does not seem to limit the download so the speed issue can't be on PFSense.

                            The upgrade as seen from the GUI went well, the problem occurred after reboot. The interfaces are not detected and I was just prompted with setting the interfaces dialogs.

                            Anyway, as I was able to easily recover by installing from scratch and restore from backup xml file, everything is back to normal here.

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