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    "Complete" Time-Out

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C
      csi_pf
      last edited by

      Hi there,

      I'm encountering a (very) strange problem since the 2.4 upgrade. Almost every day I get a "complete time-out" from pfSense. I know that there are already a handful forum-threads that are regarding the "504 time-out" that's thrown by NGINX / php-fpm for various reasons. I also deactivated the openVPN-widget as I read that it's causing some problems.

      The "complete time-out" I'm speaking about does affect TRAFFIC (so no internet connection in- and outbound). I also tried to SSH in and restart php-fpm, but I can't even reach pfSense's SSH menu. It only shows the welcome message "*** Welcome to pfSense 2.4.0.RELEASE (amd64) ***".

      Quick facts after that time-out occurs;

      • NO traffic (I can just communicate within my LAN, for e.g. reaching my influxdb/grafana server)

      • NO web-gui (neither FQDN, nor IP)

      • NO SSH

      • "Limited" FTP (I can't access /var for example)

      The only thing that helps is a hardware reset.

      Following packages are installed; openVPN, pfBlockerNG, Snort, telegraf and nMap.

      Last detail I can provide for now- of course I can't see the pfSense dashboard, but telegraf is still providing data to my influxdb, here's what my 24h-graph looks like (please see attachment).

      Thank you very much for your time - helping ideas are much appreciated!
      pfsense.PNG
      pfsense.PNG_thumb

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      • T
        tkolaski
        last edited by

        Hi,

        Same Problem -

        Upgraded to 2.4.0 and dashboard is timing out. Getting "504 Gateway Time-out" and "502 Bad Gateway" from NGINX. Tried to restart (11) web from console, and unable, console keyboard locked up, no console menu.

        2017-10-17_21h44_20.png
        2017-10-17_21h44_20.png_thumb

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        • C
          csi_pf
          last edited by

          Hi there,

          currently having an uptime of ~ 1 Day 16 Hours w/o any problems (#fingerscrossed). Only thing I changed since my initial post was upgrading pfBlockerNG to 2.1.1_11 and Snort to 3.2.9.5_2.

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          • T
            tkolaski
            last edited by

            Removed pfBlockerNG working fine - waiting on update

            https://forum.pfsense.org/index.php?topic=138213.0

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            • C
              csi_pf
              last edited by

              Just updated to the newest version (2.1.2), having an uptime of 2 Days 16 Hours now.

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              • A
                akong
                last edited by

                Hello,
                I have update to 2.1.2.But it's show 502.How to fix it?Or only reboot system?

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                • C
                  csi_pf
                  last edited by

                  Well, can you SSH in?

                  If YES, then just restart PHP-FPM.

                  If NO, then follow @jimp hint "Try Ctrl-Z and then run /bin/tcsh" => https://forum.pfsense.org/index.php?topic=137103.msg754300#msg754300

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