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    SG-1000 shows 100% CPU.

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • K
      kejianshi
      last edited by

      Well - Those things arn't flaws.  Your internet is just too fast for that box.  Also, it would be better if you didn't make a habit of leaving up the GUI on a pfsense that tiny.

      250mps and up, you should really be looking for a much faster machine.  Id bet 100mbps is about all you can get usually without problems with that tiny CPU.

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      • R
        revengineer
        last edited by

        I agree with everything kejianshi said. Problem is that CPU usage sticks out when the GUI is up and folks may not know how to check it without it and hence do not know that CPU usage goes down when GUI is closed. So, yes the light does go off when you close the fridge.  :)

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        • F
          funkrhythm
          last edited by

          Um, OK well it is clearly stated on this page:

          https://www.netgate.com/solutions/pfsense/sg-1000.html#footnote1

          "Using pfSense with the default ruleset offers performance exceeding 200Mbps"

          which I have demonstrated is not true.  I have been checking the CPU usage without the GUI running (by SSHing in) and it is crazy high regardless of whether or not any traffic is passing through.  Pretty obviously a (major) bug that somehow made it through QA (assuming QA is a thing at Netgate).

          This is pretty pathetic, given that a $49 EdgeRouter X can handle 230 MBps (my bandwidth cap is 200) while running a web GUI (and has 5 ethernet ports instead of 2).  Its CPU is a Dual-Core 880 MHz, MIPS1004Kc, 256MB RAM, 256MB NAND flash.  Obviously its not as fully featured as the SG-1000, but those features are useless to me if they cripple my bandwidth.

          Given my experiences, I would stay far away from FreeBSD running on ARM platforms (certainly wouldn't be in a rush to order an SG-3100).  My experience with the SG-2220 (now discontinued) has also not been stellar (I had to RMA it once because it got into a state where I couldn't reflash it from USB, sent it to Netgate and they refused to tell me what they did to fix it).  Can't say I would recommend this company or its products to any of my cohorts.  Time to start researching alternatives…

          -Rimas

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          • ivorI
            ivor
            last edited by

            I'm sorry you've had such bad experience. It's pretty clear we dropped the ball with the RMA. I checked your tickets about 2220, you haven't received a response from our RMA department due new workflow that was implemented at that time. But it still should not have happened! Looks like your unit was tested and confirmed working correctly so it was just reflashed with the latest pfSense and sent back to you. Does the unit work now, have you had any issues with it?

            It appears you've found a typo on the SG-1000 page. The top of the page says 100Mbps, but the footer has a typo. https://www.netgate.com/solutions/pfsense/sg-1000.html

            The unit is not going to be well suited for 200-250Mbps throughput.

            I'm aware that this experience was pretty bad for you so please let me know what we can do to change it.

            Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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            • F
              funkrhythm
              last edited by

              Yes, the SG-2220 seems to be working OK for the moment.  What bugged me about the RMA was that I tried reflashing pfSense from a USB stick many many times (and I had done it successfully before) but would consistently get error messages about corruption on the eMMC (or something like that, it's been a while).  Whoever handled the RMA must have done something different than what I was doing, and I would really like to know what that was, so I could handle such a situation myself should it happen again (saving me the hassle of being without the device for several weeks).

              I noticed the page has been updated, but I have to say that I still wouldn't recommend the SG-1000 over the EdgeRouter X, certainly not worth 3x the price unless I am missing something obvious… not as versatile but there aren't a whole lot of spare CPU cycles for doing anything interesting.

              -Rimas

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              • K
                kejianshi
                last edited by

                Well - I think the SG-1000 is mostly for playing at the moment.  Its a beta.

                However, while its true that much cheaper hardware can handle the same connection speeds as the SG-1000, thats because they are purpose build hardware designed for nothing but router/switch use.

                However, I bet the SG-1000 will smoke them all as a vpn server or vpn client.

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                • ivorI
                  ivor
                  last edited by

                  @funkrhythm:

                  Yes, the SG-2220 seems to be working OK for the moment.  What bugged me about the RMA was that I tried reflashing pfSense from a USB stick many many times (and I had done it successfully before) but would consistently get error messages about corruption on the eMMC (or something like that, it's been a while).  Whoever handled the RMA must have done something different than what I was doing, and I would really like to know what that was, so I could handle such a situation myself should it happen again (saving me the hassle of being without the device for several weeks).

                  I noticed the page has been updated, but I have to say that I still wouldn't recommend the SG-1000 over the EdgeRouter X, certainly not worth 3x the price unless I am missing something obvious… not as versatile but there aren't a whole lot of spare CPU cycles for doing anything interesting.

                  -Rimas

                  OK, I'm glad the 2220 is still working. You have an extended warranty for the unit so if there's any issues let us know (and reference this thread or just mention me in the ticket).

                  About the SG-1000, looks like it's not a good fit for your network. Here's my suggestion, send it back to us and let's replace it with Minnowboard Turbot Dual-E, free of charge. This model specifically:

                  https://store.netgate.com/MBT-2220-system.aspx

                  It comes with a Dual Core Atom E3826 1.46 GHz CPU, 2GB RAM and a 32 GB M.2 SSD. It's just our way of saying sorry for the troubles you've had. And we're really sorry. If you agree, let me know and we can arrange the details.

                  Thanks!

                  Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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                  • K
                    kejianshi
                    last edited by

                    Wow…  I take back everything I've said about Ivor!

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                    • F
                      funkrhythm
                      last edited by

                      Thanks for the offer - I would like to take you up on it!  Email me and let's work out the details.

                      1 Reply Last reply Reply Quote 0
                      • ivorI
                        ivor
                        last edited by

                        Sounds good! We already have your information from the previous tickets so expect an email from us. Thank you!

                        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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