Bricked SG-2220



  • Hello Everyone,

    I have a SG-2220 that seems to be bricked.  I rebooted this on Saturday morning, and waited 20 min for it to come back but it did not.  When I look at it, the status light is solid orange and the Ethernet ports are solid green.

    I tried restarting it and using the reset button but same issue.

    When I connect a serial cable, I don't get a connection error in putty.  I have tried 3 different USB cables but I don't get into the console.

    Does anyone else have any suggestions what next steps I can do to get this back up?



  • I would contact Netgate. I'd guess it had the same Atom bug as the 2440 and larger Rangely boxes. If you didn't update the bios to fix it, it may indeed be bricked. IIRC, they are covering Atom failures for three years from purchase, but contact them to confirm.


  • Galactic Empire

    Have you attempted to connect via console using the ollowing settings? https://www.netgate.com/docs/sg-2220/connect-to-console.html



  • @dotdash:

    I would contact Netgate. I'd guess it had the same Atom bug as the 2440 and larger Rangely boxes. If you didn't update the bios to fix it, it may indeed be bricked. IIRC, they are covering Atom failures for three years from purchase, but contact them to confirm.

    There is no any BIOS fix regarding AVR54, it's a hardware bug.



  • @w0w:

    @dotdash:

    I would contact Netgate. I'd guess it had the same Atom bug as the 2440 and larger Rangely boxes. If you didn't update the bios to fix it, it may indeed be bricked. IIRC, they are covering Atom failures for three years from purchase, but contact them to confirm.

    There is no any BIOS fix regarding AVR54, it's a hardware bug.

    You are only partially right.
    as ADI boards don't use SERIQ bus , AVR54 can be mitigated by powering off this bus. and that exacly bios update i think .12 is doing.
    It's not solving problem permanentny but prolongs life of affected CPU.



  • @NineX:

    @w0w:

    @dotdash:

    I would contact Netgate. I'd guess it had the same Atom bug as the 2440 and larger Rangely boxes. If you didn't update the bios to fix it, it may indeed be bricked. IIRC, they are covering Atom failures for three years from purchase, but contact them to confirm.

    There is no any BIOS fix regarding AVR54, it's a hardware bug.

    You are only partially right.
    as ADI boards don't use SERIQ bus , AVR54 can be mitigated by powering off this bus. and that exacly bios update i think .12 is doing.
    It's not solving problem permanentny but prolongs life of affected CPU.

    Exactly. You are right, the description of BIOS update was not clear enough and I've missed the point.


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