Gold Member, but Auto Config Backup account no longer configured?

  • At some point, Auto Config Backup stopped working for me.  I get errors (see below) when Auto backing up after changes and errors when manually backing up.

    If I check stats on the package, it appears I don’t have an account even though I am paid up for Gold.  “Sorry, status information could be located on for this account. (jkline)
    Total: 0“

    Note: I have no issue logging into the portal with same username/password.  I have tried reinstalling the package.

    AutoConfigBackup - An error occurred while uploading your pfSense configuration to (<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <title>401 Authorization Required</title>
    <h1>Authorization Required</h1>
    <p>This server could not verify that you
    are authorized to access the document
    requested. Either you supplied the wrong
    credentials (e.g., bad password), or your
    browser doesn't understand how to supply
    the credentials required.</p>
    ) @ 2017-12-10 11:01:45

  • And now it is working.

  • Rebel Alliance Developer Netgate

    There was a temporary outage on Sunday around when you first posted that error. It was back up not long after that time.

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