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    Identifying Corrected Atom Hardware

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    • M
      mloiterman last edited by

      I have just purchased, but have not yet received, a brand new SuperMicro 5018A-FTN4 which has motherboard Super A1SRi-2758F.  That motherboard has an Intel Atom Processor C2758 which I understand had an issue a couple of months back.

      When the hardware arrives on Monday, how do I identify if the hardware is the latest version with whatever fixes are required?

      I have found the this PDF from Intel https://www.intel.com/content/www/us/en/processors/atom/atom-c2000-family-spec-update.html, but it's not clear, to me at least, what I should really be looking for to make sure the hardware is the latest version.

      Based on my understanding of the document, I'm looking for this code: R3GQ on the processor with the previous version being R1CW.  Does that sound correct?

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      • B
        briand095 last edited by

        I have the same motherboard, I gave up because I could never find the info to even verify what I did find, does stepping 8 mean B0 or C0, and other things, hopefully you will have better luck

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        • M
          mloiterman last edited by

          Where do you see stepping 8?

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          • B
            briand095 last edited by

            I just SSH in and run dmidecode -t processor

            [2.4.2-RELEASE][admin@pfSense.localdomain]/root: dmidecode -t processor

            dmidecode 3.1

            Scanning /dev/mem for entry point.
            SMBIOS 2.8 present.

            Handle 0x0027, DMI type 4, 42 bytes
            Processor Information
            Socket Designation: CPU0
            Type: Central Processor
            Family: Atom
            Manufacturer: Intel(R) Corporation
            ID: D8 06 04 00 FF FB EB BF
            Signature: Type 0, Family 6, Model 77, Stepping 8                      
            Flags:
            FPU (Floating-point unit on-chip)
            VME (Virtual mode extension)
            DE (Debugging extension)
            PSE (Page size extension)
            TSC (Time stamp counter)
            MSR (Model specific registers)
            PAE (Physical address extension)
            MCE (Machine check exception)
            CX8 (CMPXCHG8 instruction supported)
            APIC (On-chip APIC hardware supported)
            SEP (Fast system call)
            MTRR (Memory type range registers)
            PGE (Page global enable)
            MCA (Machine check architecture)
            CMOV (Conditional move instruction supported)
            PAT (Page attribute table)
            PSE-36 (36-bit page size extension)
            CLFSH (CLFLUSH instruction supported)
            DS (Debug store)
            ACPI (ACPI supported)
            MMX (MMX technology supported)
            FXSR (FXSAVE and FXSTOR instructions supported)
            SSE (Streaming SIMD extensions)
            SSE2 (Streaming SIMD extensions 2)
            SS (Self-snoop)
            HTT (Multi-threading)
            TM (Thermal monitor supported)
            PBE (Pending break enabled)
            Version: Intel(R) Atom(TM) CPU  C2758  @ 2.40GHz
            Voltage: 1.6 V
            External Clock: 100 MHz
            Max Speed: 2600 MHz
            Current Speed: 2400 MHz
            Status: Populated, Enabled
            Upgrade: Other
            L1 Cache Handle: 0x0025
            L2 Cache Handle: 0x0026
            L3 Cache Handle: Not Provided
            Serial Number: Not Specified
            Asset Tag: ProcessorInfo_ASSET_TAG
            Part Number: Not Specified
            Core Count: 8
            Core Enabled: 8
            Thread Count: 8
            Characteristics:
            64-bit capable

            What really is the most aggravating thing is to pull the thing apart and just pop the heatsink off and just read it directly on the chip to see what s-spec it is and go from there, haven't figured out how to get that info from the command line yet, and that is what is frustrating. According to SuperMicro all motherboards after a certain month of 2017 (January or something, I can not recall) is suppose to have the fix. OK, but how do you know when your MB/Server was built, there is no serial number list that I can find, they make it difficult for sure. Bought mine in June 2017, but who knows when it was built. Figured by the time it shits the bed, C3000 support should be fully functional then in pfsense so not gonna worry about it so much.

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            • M
              mloiterman last edited by

              Dunno…that pdf I reference doesn't say, as far as I can see, anything about a Stepping of "8".  As you suggest they only reference B0 and C0.  It seems like those are markings on the processor itself?

              My machine will be here in a few days and it is brand new from SuperMicro, so I guess we can compare notes then.

              BTW, how is the performance?  Are you using gigabit WAN speeds by any chance?

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              • B
                briand095 last edited by

                No, not at gig WAN yet, but as performance goes, I see no problem as of yet. Only run 400mbit WAN, but I don't do anything other than basic stuff and pfBlockerNG, have no need for IDS/IPS, as this is for home use. Overkill for sure…

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                • B
                  briand095 last edited by

                  I went on and made a windows pe boot disk and used AIDA64 to get CPU info, here is my info, and it is a B0 stepping…

                  --------[ AIDA64 Extreme ]–--------------------------------------------------------------------------------------------

                  Version                                          AIDA64 v5.95.4500
                      Benchmark Module                                  4.3.770-x64
                      Homepage                                          http://www.aida64.com/
                      Report Type                                      Report Wizard
                      Computer                                          MININT-PEHR68
                      Generator                                        SYSTEM
                      Operating System                                  Microsoft Windows PE 10.0.15063.0 (Win10 RS2)
                      Date                                              2017-12-18
                      Time                                              16:40

                  --------[ CPU ]–-------------------------------------------------------------------------------------------------------

                  CPU Properties:
                        CPU Type                                          OctalCore Intel Atom C2758, 2400 MHz (24 x 100)
                        CPU Alias                                        Rangeley
                        CPU Stepping                                      B0
                        Instruction Set                                  x86, x86-64, MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AES
                        Original Clock                                    2400 MHz
                        Engineering Sample                                No
                        L1 Code Cache                                    32 KB per core
                        L1 Data Cache                                    24 KB per core
                        L2 Cache                                          4x 1 MB  (On-Die, ECC, Full-Speed)

                  CPU Physical Info:
                        Package Type                                      1283 Ball FCBGA
                        Package Size                                      34 mm x 28 mm
                        Process Technology                                22 nm, CMOS, Cu, High-K + Metal Gate
                        Die Size                                          106 mm2
                        Typical Power                                    20 W

                  CPU Manufacturer:
                        Company Name                                      Intel Corporation
                        Product Information                              http://ark.intel.com/search.aspx?q=Intel%20Atom%20C2758
                        Driver Update                                    http://www.aida64.com/driver-updates

                  Multi CPU:
                        Motherboard ID                                    A M I ALASKA
                        CPU #1                                            Intel(R) Atom(TM) CPU C2758 @ 2.40GHz, 2400 MHz
                        CPU #2                                            Intel(R) Atom(TM) CPU C2758 @ 2.40GHz, 2400 MHz
                        CPU #3                                            Intel(R) Atom(TM) CPU C2758 @ 2.40GHz, 2400 MHz
                        CPU #4                                            Intel(R) Atom(TM) CPU C2758 @ 2.40GHz, 2400 MHz
                        CPU #5                                            Intel(R) Atom(TM) CPU C2758 @ 2.40GHz, 2400 MHz
                        CPU #6                                            Intel(R) Atom(TM) CPU C2758 @ 2.40GHz, 2400 MHz
                        CPU #7                                            Intel(R) Atom(TM) CPU C2758 @ 2.40GHz, 2400 MHz
                        CPU #8                                            Intel(R) Atom(TM) CPU C2758 @ 2.40GHz, 2400 MHz

                  CPU Utilization:
                        CPU #1 / Core #1                                  0%
                        CPU #1 / Core #2                                  0%
                        CPU #1 / Core #3                                  0%
                        CPU #1 / Core #4                                  0%
                        CPU #1 / Core #5                                  0%
                        CPU #1 / Core #6                                  0%
                        CPU #1 / Core #7                                  0%
                        CPU #1 / Core #8                                  0%

                  Note that this doesn't mean SuperMicro did not implement a "board fix", that info I just can not find, but they could of, who knows...

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                  • M
                    mloiterman last edited by

                    So yours is the previous rev then?  So, what does that mean?  What is actually fixed and what happens if you never get the "fix"?

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                    • B
                      briand095 last edited by

                      Supposedly motherboard fix is just that, they do something to alleviate or remove the chance of the bug occurring. Likely has to be some sort of hardware fix I would guess, as that would be cheaper to implement than to replace/reflow motherboards and CPUs. I would think SuperMicro would know by the serial number if it has been fixed or not. In your case popping off the heatsink and checking the cpu s-spec for a C0 stepping, which would be easy to do before putting it online seeing you already have to be in it's insides. Mine is already in the rack so I am not going to worry but so much about it, hopefully it got the fix but if not, if it ever does puke, hopefully C3000 is fully baked in on pfSense by then and will just give me a reason to upgrade. And if the fix hasn't been done, guess it could bork and not restart when I go to reboot and burn down my house…

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                      • bingo600
                        bingo600 LAYER 8 last edited by

                        Have a look here

                        https://www.eevblog.com/forum/microcontrollers/intel-atom-c2000-failures/msg1361316/#msg1361316

                        https://supportforums.cisco.com/t5/firewalling/clock-signal-repair-pictures-isr4300-asa-isr4400/m-p/3088505/highlight/false?attachment-id=107384

                        /Bingo

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                        pfSense+ 22.05 (ZFS)

                        QOTOM-Q355G4 Quad Lan.
                        CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                        LAN  : 4 x Intel 211, Disk  : 250G EVO870 Sata SSD

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                        • D
                          droeders last edited by

                          I have the same A1SRi-2758F motherboard in my pfSense box.

                          I contacted Supermicro support a couple weeks back, and they confirmed that my board needs the fix based on the serial number.

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