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    Watchguard Firebox M400/M500

    Scheduled Pinned Locked Moved Hardware
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    • E
      eisenb11 @eisenb11
      last edited by

      @eisenb11 oh, nevermind - I just had to try a few times and it moved forward.

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      • M
        mtnhansen
        last edited by

        I have an M400 which I have tried to flash with Zanthos' BIOS. Have used a CH341A SPI Flash Reader and ASprogammer. When I start up the Wathguard it is on for 3-4 seconds and then it turns off again. Is there something I did wrong or has the flash itself failed? It said that everything was successful.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, that's not good. Could be either with those symptoms.

          You might try re-flashing it. Or restoring the old file if you backed it up.

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          • M
            mtnhansen @stephenw10
            last edited by

            @stephenw10 Tried to reflash and restore back to the original BIOS without success. Have also tried another PSU, but with the same result.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, not sure what else to suggest. Had you swapped out any hardware before that?

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                mtnhansen @stephenw10
                last edited by

                @stephenw10 Have not replaced any hardware. It should be said that I tried a long time ago to flash the bios with software flash with Zanthos' version and that's when it failed. Finally ordered an SPI reader and thought it would work. I extracted the original BIOS from an identical M400 that I have that works. It might not work?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  I would expect it to work. It's possible you had a hardware failure that happened to coincide with the original BIOS flash attempt of course. Seems pretty unlikely but....

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                  • M
                    mtnhansen @stephenw10
                    last edited by

                    @stephenw10 Tried to find a detailed overview of the motherboard, but can't find it anywhere. Do you know where I can possibly find it?

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      The Lanner FW-7585 manual is the closest you're likely to find. It's not exactly the same but close enough.

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                      • M
                        mtnhansen @stephenw10
                        last edited by

                        @stephenw10 Thank you very much! Will have to see if I can get the M400 to stay on.

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                        • M
                          mrpixel21
                          last edited by

                          @stephenw10 Hello. I tried the link you shared for the fan control software, but it's doesn't work anymore.
                          I went to git and downloaded the .c code, but it won't run. I assume I need to compile it which I'm unfamiliar with how to do.
                          When I do try to run it even as root, I get permission denied.
                          This is on an M400 with Stock bios.
                          Thanks

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Which link? I put a compiled binary up on github that should work, here.

                            Otherwise, yes, you'd have to compile it in FreeBSD and copy it to pfSense.

                            Steve

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                            • M
                              mrpixel21 @stephenw10
                              last edited by

                              @stephenw10 said in Watchguard Firebox M400/M500:

                              Turns out it was relatively easy to add the fan control to WGXepc as it's pretty much identical to the Mx70 boxes. Though I managed to break it several times by not setting enough things and ending up with a negative temperature/speed ramp.

                              So find the updated code: https://github.com/stephenw10/WGXepc/blob/master/WGXepc.c
                              And a compiled binary here for those willing to trust it. 😉

                              This is the file I'm referring to.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                So fetch it onto your firewall, change the permissions so it's executable, run it:

                                [2.7.0-DEVELOPMENT][admin@m400-2.stevew.lan]/root: fetch https://github.com/stephenw10/WGXepc/raw/master/WGXepc64
                                WGXepc64                                                26 kB 3625 kBps    00s
                                [2.7.0-DEVELOPMENT][admin@m400-2.stevew.lan]/root: chmod +x WGXepc64
                                [2.7.0-DEVELOPMENT][admin@m400-2.stevew.lan]/root: ./WGXepc64
                                Found Firebox M400/500
                                WGXepc Version 1.6_1 22/11/2020 stephenw10
                                WGXepc can accept two arguments:
                                 -f (CPU fan) will return the current and minimum fan speed or if followed
                                    by a number in hex, 00-FF, will set it.
                                 -f2 (System fan) will return the current and minimum fan speed or if followed
                                    by a number in hex, 00-FF, will set it.
                                 -l (led) will set the arm/disarm led state to the second argument:
                                    red, green, red_flash, green_flash, red_flash_fast, green_flash_fast, off
                                 -b (backlight) will set the lcd backlight to the second argument:
                                    on or off. Do not use with LCD driver.
                                 -t (temperature) shows the current CPU temperature reported by the
                                    SuperIO chip. X-e box only.
                                Not all functions are supported by all models
                                
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                                • M
                                  mrpixel21 @stephenw10
                                  last edited by mrpixel21

                                  @stephenw10 Just changing the permissions of the file resolved the issue. I set the CPU fan to 5 instead of 14 as you had done, and it initially lowered the fan speed, but it's been ramping up and down even though the interface temp values are reporting that it's only getting to 35C. Is this normal?

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Yes the actual fan speed should vary with temperature. The value you set there is the minimum fan speed, the actual speed is determined by the minimum plus a value proportional to the CPU temp above a minimum temp value.

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                                    • E
                                      eisenb11
                                      last edited by

                                      I'm running into the weirdest issue. I've been super happy with the M400 that I upgraded the BIOS and installed 2.6 on so I decided to do the same for my backup M400. Both M400s have i3-4130T CPUs.

                                      Updated the BIOS, used Rufus to install the 2.6 image to CF... but I'm stuck in the installer where it partitions the CF.

                                      I selected EUFI, then GPT... but I keep getting an error. "File exists. geom 'ada0'". I can't get past this to do the install.

                                      Would you happen to have any pointers on how to get past this?

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        You can't install to the CF card if you wrote the installer image to the CF card and booted that.

                                        You need to boot from USB and install to CF. Or boot from CF and install to SSD etc.

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                                        • E
                                          eisenb11 @stephenw10
                                          last edited by

                                          @stephenw10 That makes total sense, I’ll try that later… but somehow it worked when I did it on the first machine! Twilight Zone! Ha ha

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                                          • E
                                            eisenb11 @stephenw10
                                            last edited by

                                            @stephenw10 Wow, I'm just having terrible luck this go-around.

                                            I used Rufus to put the 2.6 image on a thumb drive. Booted off the thumb drive. Had it to install to ad0. When it was ready to reboot, I shut down and removed the thumb drive. Power back up and then get an error message that it can't find a proper boot device. It appears that it didn't format the CF to be bootable. Did I miss a step in the install somewhere?

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