Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Brand new install: Unable to retrieve package information.

    Problems Installing or Upgrading pfSense Software
    2
    4
    1.4k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      Maxburn
      last edited by

      note; I'm very new to pfsense

      Problem:
      Edit: the larger problem seems to be no internet access. I thought the wizard would leave me with a working router but I guess not.
      Under Package Manager/Available Packages I'm getting: Unable to retrieve package information. Searched around a bit and found some advice regarding pkg clean, pkg update, pkg upgrade, reboot. Errors for those are below, and searching around I'm seeing results from 2.3 failed upgrades and it being necessary to create directories for these missing files or directories but this being a brand new install this all seems weird, what's wrong?

      History:
      I installed 2.4.2 release last night and went through the wizard choosing mostly defaults, nothing strange I'm aware of, chose 9.9.9.9 and 8.8.4.4 for DNS. I didn't have the WAN connected, I wanted to have everything in and working before I connected it to the internet. Now with everything connected it acts as a router fine and update check says it's good.

      Results from pkg clean

      pkg: Repository pfSense-core missing. 'pkg update' required
      pkg: No package database installed.  Nothing to do!

      Results from pkg update

      Updating pfSense-core repository catalogue…
      pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      pkg: https://pkg.pfsense.org/pfSense_v2_4_2_amd64-core/meta.txz: Authentication error
      repository pfSense-core has no meta file, using default settings
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      pkg: https://pkg.pfsense.org/pfSense_v2_4_2_amd64-core/packagesite.txz: Authentication error
      Unable to update repository pfSense-core
      Updating pfSense repository catalogue...
      pkg: Repository pfSense load error: access repo file(/var/db/pkg/repo-pfSense.sqlite) failed: No such file or directory
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      pkg: https://pkg.pfsense.org/pfSense_v2_4_2_amd64-pfSense_v2_4_2/meta.txz: Authentication error
      repository pfSense has no meta file, using default settings
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA
      34405241800:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-242/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
      pkg: https://pkg.pfsense.org/pfSense_v2_4_2_amd64-pfSense_v2_4_2/packagesite.txz: Authentication error
      Unable to update repository pfSense
      Error updating repositories!

      1 Reply Last reply Reply Quote 0
      • M
        Maxburn
        last edited by

        On a hunch my PiHole on my network was blocking it I connected WAN straight to my cable modem and had pfsense reboot. In that configuration windows still was reporting no internet connection and I couldn't reach this site for example but the pkg update comes back differently now. Even reset to defaults and reran the wizard same results.

        Updating pfSense-core repository catalogue…
        pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory
        pkg: https://pkg.pfsense.org/pfSense_v2_4_2_amd64-core/meta.txz: No address record
        repository pfSense-core has no meta file, using default settings
        pkg: https://pkg.pfsense.org/pfSense_v2_4_2_amd64-core/packagesite.txz: No address record
        Unable to update repository pfSense-core
        Updating pfSense repository catalogue...
        pkg: Repository pfSense load error: access repo file(/var/db/pkg/repo-pfSense.sqlite) failed: No such file or directory
        pkg: https://pkg.pfsense.org/pfSense_v2_4_2_amd64-pfSense_v2_4_2/meta.txz: No address record
        repository pfSense has no meta file, using default settings
        pkg: https://pkg.pfsense.org/pfSense_v2_4_2_amd64-pfSense_v2_4_2/packagesite.txz: No address record
        Unable to update repository pfSense
        Error updating repositories!

        1 Reply Last reply Reply Quote 0
        • KOMK
          KOM
          last edited by

          Do you have ANY connectivity from WAN, eg Diagnostics - Ping?

          Here is a large list of things to check.

          https://doc.pfsense.org/index.php/Connectivity_Troubleshooting

          1 Reply Last reply Reply Quote 0
          • M
            Maxburn
            last edited by

            Thanks for that list, should have started with the most obvious being that WAN wasn't getting an IP lease. Everything working much better now after fixing that.

            1 Reply Last reply Reply Quote 0
            • First post
              Last post
            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.