Multiple Fresh installs but packages still aren't available



  • I recently upgraded my pfSense hardware and did a fresh install.  After I get everything setup and do a restore of my config, I can't get any packages to install.  When I check Available Packages it tells me Unable to retrieve package information.  I've tested various things I've found in the forums but nothing seems to resolve my issue.  I have reinstalled multiple times but each time I have the same issue.  Pfsense also acts like it does not have internet access even though the rest of my devices do.  I've tried pinging from the Diagnostics tab but it times out.  I've tried pinging both web addresses and IPs that I know are good.  If I go to my desktop or laptop and ping it goes through without issue.  I'm kind of stumped and don't know what to do at this point.



  • Hi,

    After the initial setup, LAN assignment (you kept the default ?) and DHCP pool for LAN, what more changes did you apply ?
    You didn't change DNS ?
    Describe WAN setup (IP, etc).

    edit : btw : the subject is misleading. As you found out, your entire pfSense box is cut of from the Internet (no ICMP, DNS, NTP, nothing). Some local routing issue. This could be hard to find, as pfSense works out od the box as soon as WAN is up. You changed something more … No need to add or remove any firewall rules for a working situation neither.


  • Rebel Alliance Global Moderator

    "do a restore of my config"

    This would point to something not coming over correctly - possible change in interface names could cause problems, etc.

    As Gertjan mentions you are going to need to figure out what your restore is mucking up to correct the problem.



  • @johnpoz:

    "do a restore of my config"

    This would point to something not coming over correctly - possible change in interface names could cause problems, etc.

    As Gertjan mentions you are going to need to figure out what your restore is mucking up to correct the problem.

    I did a reinstall and it appears that something in the system section is causing the issue.  Are there any troubleshooting steps that I can follow to try and figure out what exactly is causing the issue?



  • Well, yes !

    Do a clean install, and accept default LAN settings from console.
    When the system is up, connect to GUI, and do a minimal setup for your WAN. And WAN interface only.
    Do not import your saved config.

    Get back to console, option 8 - and ping Google.
    It's ok ?

    Get the list of the available packages in the GUI. it's ok ?



  • @Gertjan:

    Well, yes !

    Do a clean install, and accept default LAN settings from console.
    When the system is up, connect to GUI, and do a minimal setup for your WAN. And WAN interface only.
    Do not import your saved config.

    Get back to console, option 8 - and ping Google.
    It's ok ?

    Get the list of the available packages in the GUI. it's ok ?

    I ended up getting impatient and just restoring the system section.  It looks like by restoring the system section by itself it after I restored everything else it didn't cause an issue.  The only thing that ended up not getting restored was my OpenVPN server setting.  Luckily that wasn't too big of an issue.